Getting to grips cleans kitten's eyes every day but the fur under his eyes is all crispy and I can't get it clean with just water or saline. I've tried using cotton pads and cotton buds. I can only rub at them for so long before I worry I'm hurting him. When we got him, we has just finished because he was sneezing and eyes running so much. I don't know if his under eye fur is so crispy because of the eye cream or if this is just normal for Persians. Any help in getting rid of the current crispy under eyes and preventing it happening again would be appreciated.