ppeat, I really hope he will. the popularity of shows like Hells Kitchen have brought the food service industry into the public vision, and theres no doubt that the way that chefs are seen is very different now. I hope that michel will do the same for Front of House. people think that waiting on is something you do when you cant do anything else, its a dropouts job. something that people do to make ends meet. It used to frustrate me.
when I first met dh SIL disapproved of me because I was "just a waitress" but then she came to the place I was working. there is an art to it. my old boss used to say that the best FoHers could charm a complainer into apologising to them, go to a table which wanted to order a glass of house wine and come away with a check for a mid-range bottle and within five minutes have the men half in love with you and new best friends in the women. I used to get really excited when I'd see a waiter/ress who showed a real flair. you need stamina, charm, affability, imagination, instinct and to have good taste buds! things have changed a lot since Ive been out of the game though.