DO NOT BUY from JESSICA BY BEE

[Scammedffs]

Just a warning.

I have been totally and utterly scammed after following a link provided by someone posting on a MN thread this morning about Wedding outfits.

I thought I understood all the pointers to potential scamming but was really taken in for a number of reasons.

• I really need an outfit for a Wedding so my guard was down.
• The dress looked attractive and the price was reasonable.
• Delivery was apparently free
• The site indicated that they had a retail shop in an area close to me. Not close enough to drive too, but an area which is known as a really lovely shopping district
• The site contained a very convincing story about how the business had been set up and a plausible argument for the discounts they were offering
• There was only one of these dresses left in my size and the pressure was on to buy.
• I was due out for an appointment so didn’t take the time to check Trustpilot
• Neither stupidly did I see the very small print saying ‘sale’ items could not be returned.

I know, I know, I know, how could I have been so stupid !!

The minute I pressed pay the emails arrived

• I had been charged an extra £4.95 for Insurance
• The order would take 5 - 15 days to be processed, with no information about delivery

I challenged the Insurance charge through their contact form and was basically told ‘tough’

I then replied asking them to cancel the order and am being ignored.

In the hours since I have done some trawling, the very attractive shop front shown on the website, is in real life a Costcutter. The location of their US shop is a Pizza place on a highway. The business does not appear on companies house and their Trustpilot reviews are awful.

My credit card company say they are being inundated by scams like this and that I now need to wait to see what arrives before they can advise whether they will step in.

My only consolation through all this is that I only ordered one dress and that by the time they wrote to me offering an 20% off any additional items I might like to add to the order, I was becoming very suspicious.

So I have been scammed, am feeling stupid and incredibly cross with myself, but I have also learned a very important lesson about who and when I trust in the future when it comes to linked items.

Pls can you provide a link to the thread which recommended this?

Didn’t you post this yesterday?

Yesterday’s very similar thread - posting style not the same though so don’t think it’s same poster

https://www.mumsnet.com/talk/style_and_beauty/5543605-do-not-buy-from-made-by-jessica?reply=153009475

@Wampwhad

No it happened this morning

@FYITMI

I haven’t linked to the thread because it is very possible that the person who recommended the outfit from Jessica by Bee had no idea the company wasn’t legit.

I take full responsibility for being stupid enough to fall for the scam, but want to warn others not to make the same mistake.

I’ve also been scammed by them I think - ordered a £35 dress and have been asking for a refund for ages because delivery is so delayed, they’ve now emailed saying it’s out of stock pick another option. Haven’t replied to any of my other emails. I didn’t buy it on a credit card so not sure if there’s much I can do in terms of that, though there does appear to be a retail ombudsman…

Ask your bank for a charge back if you used a debit card.

https://www.mumsnet.com/talk/style_and_beauty/5542412-does-this-dress-exist-mn-another-wedding-guest-one?page=1

Might have been this one. 2 posters posted links to that site.

Having looked at the site I can see that it isn't immediately obvious given their refund and shipping don't indicate it's being sent from outside the UK however it still looks dodgy. Those "photos" in the about us section don't look real. There is one that has a view outside the window which is obviously AI.

I get it OP, you were in a rush, but I really think modern shopping habits have caused this. We expect to just click once to buy and therefore never give any time to purchase because we're always in a rush.

Getting into the habit of looking on trust pilot (at the 1 stars, checking companies house, and googling the locations take 5 minutes. We could have millions of threads on here (not that I don't think what you have posted is worthwhile OP) saying 'don't buy from' but it wouldn't even scratch the surface.

I’ve go caught by a site called Camden London

Yes, definitely AI - look at the numbers on the tape measure the woman is holding! The scams are getting pretty sophisticated these days though, they've gone to some effort with this one.

You are right @SparrowFeet

I always look at Trustpilot when buying from a new retailer and often swerve purchasing based on those reviews. I get that they are not always accurate but you do get a feel for the company.

I was totally gullible on this occasion, recommended by someone on MN, sucked in by the apparent location of their shop, desperately rushing to get out and urgently needing to solve my wedding guest dilemma.

But as I said I have learnt my lesson.

However, I have not let things rest. I inundated their customer support form with demands to cancel the order. I have also involved my Credit Card company and reported to Action Fraud. The upshot is that they, i.e. JessicabyBee actually agreed to cancel and refund. The money arrived in my credit card account this morning.

I also would’ve been taken in by that site if I was in a rush, the US address is very far down the page and you can only really tell the photos are AI if you zoom in and examine them. When I googled the business the Trustpilot page came up before the actual website, but obviously you don’t see that when following a link. Hope you are able to get your money back

I am in a to and fro email with Jessica by Bee. I want to return item because it’s too small. They wanted a video or picture of me trying to get into the dress. I said NO. They keep saying in”So we can fully understand the situation “ I said I don’t know how clear ITS TOO SMALL I can be. They also wanted proof of purchase and other things, I replied you should have these as you SENT the item. I await another email

I think that people just need to stick with brands that they know. Generally if something is too good to be true then generally it is.

I've just looked at the website,not immediately obvious it's scammy but the contact address should give off a red flag. You only have to look at Trust pilot to see just how bad it is,the reviews are appalling and only a 1.8. I check Trust Pilot for everything.

Probably not genuine posters recommending the site either 😢

The option to select insurance is at checkout, I’ve just looked. Payment options available don’t scream ‘scam’- you’re covered easily enough to put in a dispute should there be a problem. Delivery options are legit.
Your order hasn’t arrived yet so how can you know if you’ve been scammed? If nothing arrives or they don’t refund, simply do a charge back though your bank. It’s a straightforward process.

Are you either incredibly naive or connected with Jessica by Bee?

That site is awash with red flags. I can't be bothered reposting the list of obvious give aways which I've posted before about these sites although the simplest is probably a Google lens search which will show their crap clothes being sold on multiple similar dodgy websites.

I thought about buying a dress from them a few days ago. I was also taken in by the apparently very credible story about how the business began/who owns it etc. Then I saw that I could buy exactly the same dress elsewhere for half the price! Thats what prompted me to have a look at their score on trustpilot - its dreadful. Definitely one to totally avoid along with Shein and Temu.

Neither 👍

just looks like your typical drop shipping ‘business’. Like I said, if the OP encounters any issues, it’s so easy to get her money back via her bank- she is fully protected. Not sure why I’d mention this if I was affiliated with this company 🤔

These sites are nothing like Temu or Shein. I've never bought from either but people do use them. From what I've heard in real life and on here what they send is generally acceptable and the differences compared to these "Jessica" sites are (a) Shein and Temu are completely honest and upfront about who and where they are (b) their prices are realistically low to match the quality of the goods and (c) they send the goods.

I'll stick with your being naive (and very blasé with other people's money, even when "other people" are banks)

I’m not naive you rude, condescending mare. I’ll stick with you being confused. As I never mentioned Temu or Shein.
As for being blasé with other people’s money, I reassured the Op and anyone reading that they will get their money back easily enough. If I was blasé, I’d say ‘oh well your cash is gone now so better luck next time’. Honestly, some people must be so unhappy to speak to others like this. I’m taking about you.

Do you have genuinely no problem @fatphalangewith receiving an item which is nothing like what you thought you bought and not being able to send it back? Yes you'll get your money back eventually, maybe, but the item just ends up being added to landfill because it's shit and you can't sell it on or give it away. I despair.

I’ll be completely honest. I would have ordered from somewhere like that. However it’s done now and there are loads of similar businesses like it. Catastrophing is never helpful. This ‘scam’ isn’t going to work as the OP is fully protected. A voice is reason isn’t always well received 🤷🏻‍♀️