CB Sunday: The Fallout

[Sminty2]

Hi all,
Those of us who know, know. All issues, discussions and follow ups, please use this thread. 😊

My account has not been reinstated but then I haven’t contacted them at all. I’m not actually that bothered- I need to stop buying so much anyway.

I’m really sorry that your account doesn’t work, but it must be active on some level if it’s included in a group email?

I don’t know what they are trying to achieve by blocking customers.

Cheeky as * to ask you for a TP review!

edited for spelling errors

I'm not buying with them now. I wanted to engage with CS just to see what they would say, and it appears to be my account was blocked and deleted as it was flagged for potential fraud. I pointed out when talking to them that the t&c's of the offer meant none of my transactions were fraudulent. So that's were I've got to - it was more an exercise in trying to find out the reasoning behind the ban.

Their re-instations sound as random as their bans! Sorry to those still missing accounts.

@LightandBreezy Good for you, pointing out their own T&Cs. I am still baffled but not surprised that they are behaving like this. You haven’t done anything wrong and they are being ridiculous.

I am not buying from them either.

How are you contacting them?

I contacted them via the live chat / messaging on the website and Trustpilot.