I've recently bought the shampoo and conditioner.
The first time I used it I popped a few pumps into my hands, got a tiny bit lather than went to start working into my hair. It literally disappeared, like I'd put none in at all. The shampoo doesn't lather at all making it impossible to distribute through your hair. I ended up using a lot to make me feel like I'd at least got some of most of my hair/scalp. My hair is lank, incredibly greasy and looks awful.
I messaged customer service who said my hair needed to detox from sulfates and silicone etc as this is a 100% natural shampoo. I can understand that. They attached a fact sheet.
I went back again and asked how long I might expect this to take and they said 4-6 weeks and to persevere. ðŸ˜
I feel they have been a bit disingenuous as nowhere in their marketing does it talk about a potential transition period. And, strangely, I've not seen this on their reviews.
So, I'm 2 weeks in and just jot sure what to do. Realistically I think I would need to buy another shampoo before the 6 weeks. Do I persevere?? I'm 51, menopausal with an incredibly itchy irrated scalp and visible hair thinning that I'm finding really distressing. ...