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Considering a family ferry holiday? Ask Brittany Ferries’ travel expert for advice - £750 voucher to be won

185 replies

CeriMumsnet · 15/06/2026 09:35

Increased travel costs and ongoing uncertainty are prompting many families to rethink their holiday plans this year. With no fuel surcharges, reliable sailings and ABTA-protected holiday packages available, ferry travel could be a smart and stress-free option for a summer getaway.

That’s why we’ve invited Brittany Ferries’ travel expert Jane Elgar to answer your questions about family ferry holidays. Whether you’re looking for destination inspiration, tips for travelling with children or advice on making the journey easier, Jane is here to help.

About Jane
Jane is a ferry travel specialist at Brittany Ferries, with a strong background in customer engagement and family travel. As a mum herself, she loves holidaying in France and Spain and understands the practical realities of planning family trips. With extensive experience helping families travel by ferry, Jane has a strong understanding of common questions around routes, onboard facilities and travelling with children. She’s passionate about helping families feel confident and well prepared, so their holiday can begin the moment they step on board.

Everyone who posts a question on this thread by 14 July will be entered into a prize draw to win a £750 Brittany Ferries sailing travel voucher (T&Cs)

Planning a family holiday to France or Spain? Children travel free on Brittany Ferries sailings this summer. Book by 6 July. Find out more and T&Cs here.

Considering a family ferry holiday? Ask Brittany Ferries’ travel expert for advice - £750 voucher to be won
Considering a family ferry holiday? Ask Brittany Ferries’ travel expert for advice - £750 voucher to be won
JaneBrittanyFerries · 21/07/2026 16:39

Holidaywarning · 14/07/2026 13:07

Hi @JaneBrittanyFerries 🙂 can you please tell me if they buffet in le flora on Pont Aven is going to permanently have the reduced range of choice? We used to love this as the first and last nights of our holiday but feeling disappointed this year. I would like to provide more feedback on our recent experiences if there was interest from BF in hearing it? It is for constructive purposes and has no benefit to me, but would benefit BF financially potentially.

Hi @Holidaywarning I'm sorry to hear you felt there wasn't as much choice in Le Flora this time, especially when you've always enjoyed it as part of the start and end of your holiday. I'm not aware of a permanent reduction in the range, although the selection can vary. We would definitely be interested in hearing more about your recent experiences, so please do use the feedback form on the Contact Us page of our website. It's really useful for us to hear constructive feedback from people who travel with us regularly.

Experts' posts:
JaneBrittanyFerries · 21/07/2026 16:41

Holidaywarning · 14/07/2026 14:16

Further question - is Club Voyage discount applied to holidays?

Hi @Holidaywarning Not at the moment, unfortunately. Club Voyage discounts don't currently apply to Brittany Ferries Holidays packages, but it is something our team is looking into.

Experts' posts:
JaneBrittanyFerries · 21/07/2026 16:42

izzywizzywont · 15/07/2026 23:22

I didnt know the Barfleur had been sold, thats very disappointing. Also, small point but it annoys me. Why do you insist on saying you go Poole or Portsmouth to Caen. Caen is 20 miles from the ferry port which is in Ouistreham. It confused us so much the first time when our French relatives insisted they would collect us from Ouistreham and we kept saying we were going to Caen.

Hi @izzywizzywont You're absolutely right that the ferry terminal is actually in Ouistreham, around 15 km from Caen, and I can see why that would have been confusing when you were arranging for your French relatives to meet you!
We refer to the route as Portsmouth-Caen because Caen is the larger and more widely recognised destination, but we do make it clear in our port information that the ferry terminal itself is in Ouistreham. It's a good point, particularly for anyone travelling with us for the first time.

Experts' posts:
JaneBrittanyFerries · 21/07/2026 16:42

Thank you to everyone who took the time to post a question. It's been lovely reading about your travel plans and sharing ideas and advice. I hope you've found the discussion helpful and perhaps discovered a few new places to add to your holiday wishlist. Wishing you all happy travels and hopefully we'll welcome some of you on board in the future. Jane

Experts' posts:
Undercoverdetective · 21/07/2026 16:44

Are there reclining chairs to sleep in? Do you have a quiet area and what measures do you take to ensure the calm is respected? ( I have experienced noisy schoolchildren unsupervised in a quiet lounge.)

girlwhowearsglasses · 21/07/2026 20:33

JaneBrittanyFerries · 21/07/2026 16:42

Thank you to everyone who took the time to post a question. It's been lovely reading about your travel plans and sharing ideas and advice. I hope you've found the discussion helpful and perhaps discovered a few new places to add to your holiday wishlist. Wishing you all happy travels and hopefully we'll welcome some of you on board in the future. Jane

Thanks! We’ve been and come back since posting and very much enjoyed our cabin on the Mont St Michel.

we actually stayed in Ouistreham - which was really lovely

PoltyGal · 29/07/2026 19:22

Britanny ,Ferries are super helpful. They provide an escort to help with managing luggage, and vehicles to take you down/up ramps and to the entrance or exit. I needed their help this year and couldn't fault them

Just make sure to organise it in plenty of time arrange assistance for both outgoing and incoming travel.

lifesallgoneabitsh1t · 29/07/2026 20:49

We recently did a daytime crossing from St Malo to Portsmouth on the ferry named ‘St Malo’. I booked a commodore cabin which was perfect for a daytime crossing and we loved the commodore lounge with coffee and food. Can we expect similar facilities if we book a commodore cabin on other crossings.

junkoenoshima · 31/07/2026 07:00

Mama17xx · 20/07/2026 16:27

Thank you! I am genuinely so excited to use the voucher and travel to France or Spain on Brittany Ferries with my son, you have made my year!

Massive congratulations !

racheltravel17 · 02/08/2026 09:56

How do you support those that have a bit of a fear for sailing/boats? Also, what entertainment is offered for children?

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