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Got questions about your pet’s health? We’ve got expert answers!

130 replies

CeriMumsnet · 27/12/2023 12:42

Keeping on top of your pet’s health can be a handful, especially as your furry friend can’t always tell you when something feels wrong. John Lewis Pet Insurance veterinary expert Martin Stevens is here to help, providing answers to your questions, whether they’re big or small. Ask us what you want to know in the comments to get a veterinary opinion without even having to leave the house. Martin will be back online in a couple of weeks to answer a selection of your questions.

All Mumsnet users who submit a question will be entered into a prize draw for a chance to win a £200 voucher. Mumsnet Insight T&Cs apply

About the Expert 
Martin joined Royal & Sun Alliance Insurance Limited (John Lewis Pet Insurance provider) in 2016, and graduated as a qualified veterinarian from Glasgow University in 1997. Prior to joining RSA he spent almost 19 years as a vet in a variety of small animal practices, from small one-vet branches to large multi-vet hospitals. He has also handled many insurance claims for practices, so he understands the importance of getting things right for our customers and vets.

Martin says: “Being a vet working within the pet claims department means that I’m part of a close-knit team dedicated to doing what is right for our John Lewis Pet Insurance customers all over the country.”

Here’s what John Lewis Finance had to say:
"We know that pets are more than just companions; they're part of the family. With John Lewis Pet Insurance, the health of your pet is always top priority. There are six levels of vet fee cover to choose from, up to £12,000, so you can pick your cover to fit your pet’s needs. Regardless of what level of vet fee cover you choose, the full range of benefits are included, such as our Annual Online Health Check and 24/7 access to the vetfone™ helpline for all customers. For the level of care your pet deserves, with the quality you’d expect from John Lewis."

Thanks and good luck with the prize draw!

Got questions about your pet’s health? We’ve got expert answers!
Beabeautiful · 15/02/2024 15:11

I am looking to get a dog, but not a puppy, maybe from a rehoming service, what are your tips to look out for health wise, what should I ask for in terms of paperwork and health of the dog - looking for one about 2 years old.

Montydoo · 03/04/2024 16:39

@CeriMumsnet has a winner been chosen for the questions on this thread ? tia

Montydoo · 11/04/2024 14:11

@CeriMumsnet @EllieSmumsnet Bumping this thread - has a winner been chosen TN 😊

EllieSmumsnet · 11/04/2024 14:25

Montydoo · 11/04/2024 14:11

@CeriMumsnet @EllieSmumsnet Bumping this thread - has a winner been chosen TN 😊

Hi @Montydoo we are currently waiting to hear back from a potential winner. If we do not hear back we will select another.

Experts' posts:
KimKardassion · 12/04/2024 18:59

How do you notify winners? 😊

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