Who did you attend the David Lloyd event day with?
I attended with my husband and my son and daughter
What was your overall impression of the club?
The club is amazing and we had a nice welcome and enjoyed being shown round. However we could not hear everything the man was saying perhaps he told us but I did not realize they had spa pools as well as the main pool and outdoor pool we were shown. They showed us the spa and we thought that was all there was to it- the treatment area- the main pool was closed for cleaning and so we went and sat in the cafe while the kids did the activities; there was only a short time and we would be collecting them. However we stayed till late and the main pool was re-opened in the evening so we decided to try it out. From the changing area (which only had one private changing cubicle but is having a refurb soon) you have to walk through the spa pool area for strictly over 18s to get to the main pool! Well I was so disappointed we had not seen this area earlier while the kids were being entertained! It looks amazing three private pool areas; warm water with massage spouts and lounging areas, sauna- lets just say I was feeling cheated
. It was strange you have to walk through this area with kids, when it says under 18s are not allowed...
The main pool was lovely and warm and lit up with blue lights, it feels a bit like you are in a goldfish tank however as it is surrounded by glass and onlookers in the reception, gym and cafe look in from two levels. I spent ages swimming with my little girl and we really enjoyed, that evening we practically had the pool to ourselves apart from a couple of swimmers doing lanes on the other side. It is a large pool and we so much space and it was very peaceful.
I think when showing people round they should have a lady take the women through the changing area to the spa and a man take the fellas to show them around, this way they could really sell the wet spa area- which is amazing.
Earlier while we were waiting the kids had fun doing the organised activities they had a choice of making paper plate snakes, sporty team relays- my little boy called it the squigy race they did a relay and had to jump on a giant mat- or dance workshop. My little girl really liked the dance workshop and it would be a great way to keep kids fit in the colder months, the instructor and helpers were really great with the kids. My little boy did the craft and sports activities and wanted to go back in after eating. We really liked and appreciated the buffet food, they had a good range of healthy foods (apart form the kids fries, but they were nice).
The next day we went again and the kids used the outside pool, it was heated (not warm enough outside for me even so as I'm pregnant). The kids really loved it and it was empty so they had it to themselves.
. It was like a little holiday for them, they really had fun. They really wanted to use the hot tub but were not allowed-fair enough.
We ate in the cafe twice, the first time it was quiet, the food was great and service was ok. The next day the food was also great but some staff seemed unhappy and not keen to help. The table was dirty and the floor was messy- asked them if they would mind giving the table a wipe twice but ended up doing it myself as my little girl refused to eat there if it was not cleaned up- I couldn't blame her it was a mess. Also probably being a bit picky now but the numbers they give you to put on the table need changing they were covered with old ketchup. There was a lady going round picking up dishes but it seemed like everything was too much hassle. I did like that there was water available on the counter. Staff were helpful when there were no chocolate brownies left to go with the ice cream- they warmed chocolate muffins instead which the kids loved.
There is a children's eating area with TV and few games and three computers with maths type games. My little boy loved using the computers but was not happy when he had to wait around because there are only three. There is also an adults only eating area which is nice for those members who want some peace.
I would like to explain that I had a question and tried to call the gym but they do not answer the phone, it rang for ages and I gave up twice, finally found another number and they put me through to reception who eventually answered.
My nephew came with me on the second day as my husband could not make it, ( which is what I needed to phone about) he is 20 and uses a gym regularly, he felt the gym was good, not too busy and relaxed, but needed a proper punch bag.
What did your DC(s) think of the club? What was their favourite bit?
They both loved swimming in the outside pool and my little girl loved the dancing, they thought it was great like being in a resort.
What was your favourite activity at the club?
I would have loved the spa, but really enjoyed swimming in the pool.
If it came up in conversation, would you recommend friends and/or family try a David Lloyd Club? If so, why?
I would recommend the club, It is a great place to chill out, get fit and spend quality time either with or without the kids. It is a great idea to have activities to book the kids into and it is a nice place to relax. If you have little ones they will love the indoor soft play and the playground outside is nice. The tennis courts are good and there are 9 courts I think and a golf area. But I do feel they need to boost staff morale and provide some training for staff in cleaning and customer service; better communication would improve the overall service. Many staff seemed unaware of the mumsnet trial- unless they were not meant to know! That said, staff were not in your face and you felt free to go about your time without pressure.
We really enjoyed our time at the David Lloyd club and if we could afford it would love membership.