NOW CLOSED Take a look at E.ON's new energy tariff quote & comparison tool and give your feedback to be in with a chance of winning a £500 John Lewis voucher

[TheOtherHelenMumsnet]

E.ON are trying to make it easier for customers shopping around for a new energy tariff by reducing the number of tariffs it offers to no more than five for customers to choose from. The new tariffs are designed to be simpler and easier to compare with E.ON's new online tool.

Here's what E.ON says about it: "We know that choosing the right energy tariff can be daunting, so we've simplified our tariffs and launched a new online tool to help make choosing our best deal quick and easy to do in just a couple of minutes."

E.ON would like you to visit their page on MN for more info on the tool, follow the link to enter your details and see what deals you're offered. They'd then like you to come back to this thread to give your feedback on the following:

~ how you found the comparison tool to use
~ what the deals on offer were like e.g. how much you would paying and what rewards you could get

Everyone who visits the tool and then adds their feedback here will be entered into a prize draw to win a £500 John Lewis voucher.

Thanks and good luck with the prize draw
MNHQ

[SandWitch]

The tool was easy to use, and if I was going to go through all of the individual energy providers to find the best deal, then this would have been one of the more simple ones.

However, I just don't understand why people would not use a mass comparison site like USwitch to compare the various companies.

I'm not all that impressed with rewards generally, but if quotes from several energy suppliers were a similar amount, I might then look at any 'extras' on offer - Tesco Club Card points are better than most because the points can be used for a variety of things.

I don't agree with the Govt about much, but I do like the idea of energy companies being honest with their customers about if they are on the best deal.

[PepeLePew]

I am a big supporter of fewer and clearer energy tariffs. My current provider has dozens and they are all named in a cryptic and ridiculous fashion. This is a useful way of presenting the information about E.ON's tariff and I liked the tool for what it was, but given it is just as easy to change between providers as it is to change between tariffs, in my experience, I would stick with an online comparison site in the future.

[NormaStanleyFletcher]

I like the fact there are only 5 tariffs. It was clear and easy to use. I think that all of their quotes are more than we are paying now. I thought for a while I wouldn't be able to see the cost per unit, but you can access it right at the end.

I would probably go to a site such as USwitch though, so that I could see all of the different tariffs from all the providers.

[Biggem]

After announcing 10.8% increases, the highest so far?! No thanks!

[Jcee]

I thought it was easy to use and I liked I didn't have to dig around for reams of info to answer the questions although I did guess at whether we are low/medium/high energy users as I have no idea, which I'm sure would have an impact on what I would end up paying overall.

I don't really care about rewards or gifts, I'd much prefer true and honest pricing which is transparent and easy to understand rather than some loyalty scheme subsidising the overall price as a sweetener.

Would I use it? I doubt it as if i was looking for a new energy comany (im not as we've just moved house and changed supplier) then I'd prefer to compare different energy companies using something like uswitch or money supermarket rather than looking at a single company offer.

[Tyranasaurus]

Easy to use. didn't feel comfortable entering my address and am concerned it may lead to salesmen/post. would need more details on how it's calculated

[Gigaflops]

Well - that was interesting! Tried it, loved it, so easy to use and I've now switched to their fixed tariff... Thanks for the hint!

FYI, I've used uswitch and they weren't great , so it's lovely that an energy supplier is trying to clarify all those tariffs out there!

[FreckledLeopard]

I like the fact that there are 5 clear options and I especially like the link with Tesco Clubcard (I use Clubcard lots and try to maximise point collecting when I can).

I suppose, though, that I don't feel that there's much difference in price between any of the main suppliers and so tend to stick with the one I'm used to. There seems to be a distinct lack of competition in the energy markets and they all seem as expensive as each other

[aJumpedUpPantryGhoul]

I'm using Firefox on a very slow connection and it accepts my details, confirms my address but them just brings up a blank page which doesn't load

[iwantavuvezela]

how you found the comparison tool to use

I found it very easy to use. Luckily I had just received my payment details from the supplier I use, so was able to use that information, as well as the notification of increase. This helped me make sense of the offers, comparatively to what I am currently paying / and what I will be paying. In fairness there was only about £100 difference between the plans - however I could think about switching, and might look at the tool a bit more. I liked how easy it was to input; the plans that came up side by side.

what the deals on offer were like e.g. how much you would paying and what rewards you could get

I was not that worried about deals/offers - i looked at the bottom line on the yearly quoted price, and was more itnerested to see the length of time it lasted for; if it was fixed etc. I am not really into "rewards" as such, but more understanding my monthly and projected yearly costs.

I have often thought that I should compare what we are paying, so I enjoyed doing this. I will think about chancing, but will read up a bit more first before doing that.

[TheRealMBJ]

I found the tool simple and easy to use. Certainly simpler than the other comparison sites I used 2 weeks ago in order to switch energy supply.

I have no interest in rewards either as offering them to any customers bumps up every one else's tariffs.


Prices are comparable with other suppliers BUT I do think that the practice of energy suppliers offering various different tariffs is just a way to ensure that the majority of customers are on the most expensive tariff they can possibly manage. One tariff per company would be much more transparent.

[WillieWaggledagger]

I found it very easy to use, and i didn't have to hunt out data

The tariffs were all much more than i pay now, which was gratifying but suggests we just use less energy than estimated. and i'm not really convinced that switching between companies makes much difference as they all put up prices one after the other anyway

[milkymonkey]

Simple enough to go through and very quick which I liked. But the sticking point for me is getting my actual usage from my current supplier and imputting it for an accurate estimate. Looks a pretty good rate for average use, I like the idea of earning Clubcard points and found the customer service very good when previously with Eon. Would also really need to look at their best fixed deal as I doubt energy prices are going anywhere other than up and what looks like the cheapest offering now could be a lot less attractive in future months!

[Tincletoes]

I found the tool v easy to use. I have no loyalty to my current supplier and often check to see if I could be on a better deal. I agree with earlier posts though that I'd tend to use uswitch first rather than go direct through eon!

I like the club card point and all things being equal, this would be a clincher. But it would only be in that situation , all other things being equal.

[egdeh]

It is very easy to use, but I don't find the online comparison sites particularly difficult either, so not sure why I'd use an Eon only one. We've just moved away from Eon as they wanted to increase our direct debit to something around £40 more than we have found with another supplier, plus our prices are fixed for a year. The tool is helpful, but it wouldn't bring me back to Eon unless the deal was the best one. I also find throwing in tesco rewards, cashback etc is just window dressing, just bring prices down a bit and make it simple.

[TheOtherHelenMumsnet]

Thanks all for posting your comments on here - we've passed them all on to E.ON, who are very grateful for the feedback.

I'm pleased to announce that the winner of the prize draw is...

EnglishGirlApproximately

Congratulations - a £500 John Lewis voucher is yours! I'll PM you to get your details.

[EnglishGirlApproximately]

Oh my god, that is amazing!!! Christmas sorted!