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Oh heck - Just lost it big time in Virgin

82 replies

Jimjams · 06/02/2004 15:00

Had a day off today. Ds1 is at nursery and my Mum has ds2, so decided to treat myself to a day in town.

Bought a CD in Virgin. The guy in front of me was returning a CD. He clearly had some problems and when asked to write down his name a address called over someone who was obviously his advocate. He turned and gave me a smile (and I don't mean that in a patronising way- it was a very genuine smile). Anyway I was standing there half thinking that if DS1 does really well then maybe he'll be able to live independently with help blah blah blah- the women behind the till was serving me at the same time.

Anwyay after the man had walked away she shot him a look as if she had trodden in something and said "I can't believe there are so many illiterate people around here"- whilst looking as if he was a piece of "sh". I had finshed paying so I gave her one of my "looks" (as dh would say) and walked off. Got outside thought "f this" and turned round, went back in and asked to speak to a manager. The manager came and I lost it! I mean really lost it- I was so angry* I was shaking and could hardly speak. I think it got to me as it was the thought that if ds1 grows up and can mabage as well as him I would be incredibly proud of him, and the thought that he could be spoken to in that way by a pig ignorant girl in Virgin had me seeing red.

Of course I should have gone away until I'd calmed down and then had words. Or I should have had calm words withthe girl herself. I just lost it. Eidsvold- I have so much admiration for you keeping it together in class that time!

OP posts:
Caroline5 · 12/03/2004 16:55

More of the same. Recently dd2 has started doing a blood-curdling scream at every opportunity - I think this is her form of a tantrum! Most people don't take too kindly to this as it is pretty ear-splitting.

Just went into town to buy a friend's ds a birthday present and as we struggled into the toy shop with the buggy (very unchild-friendly doors) dd2 issued a few of her screams together with some loud gasps. The shop assistant turned to me and said, "I thought you had a dog there, with all that panting". I couldn't believe it!!. Was so taken aback I couldn't actually think of anything to say, just rushed in, grabbed a present, paid (shouldn't have bothered) and escaped as soon as possible (dd still screaming, customers and shop assistants staring horrified).

eidsvold · 12/03/2004 19:03

That must have been hard for you caroline and some silly ignorant unfeeling woman made it worse.......

Now you are home and calm I would sit down and write a letter expressing your complaint and let them know you will be taking your business elsewhere.....

You could express your dismay at how child unfriendly is was and that is very strange as it is a toy shop.... hard doors etc.... let them have the lot.

Sometimes it is hard to speak up at the time but if you go away and think about it - a well composed letter sometimes has a lot of impact.

misdee · 12/03/2004 19:20

that is horrible. how can someone say that. even when at home and calm i wouldnt be able to compose a letter without a few swearwords in there.

coppertop · 12/03/2004 19:33

You poor thing. How can a toy-shop be so un-child-friendly?? I would be tempted to write a letter to the manager (or higher if it is a chain-store) and point out just how unwelcome you (and other parents too) are made to feel in their shop. Surely staff should be a little more helpful than this. After all, they're called ASSISTants. The door is also worth mentioning.

Hope you feel a little better soon. xxx

Caroline5 · 13/03/2004 17:07

Thanks everyone - dd's screaming is getting worse, today more public screaming and tantruming resulting in lots of stares and tutting. I guess I'll just have to develop a thicker skin pretty damn quick!! As dd doesn't look particularly SN, they just think she's a very difficult 2 year old and I'm a very bad mother! Meanwhile, dd1 (5) can still be quite stroppy so when they both get going we are quite a spectacle

I may write a letter to the shop, but can't help feeling it will have no effect at all.

fio2 · 14/03/2004 18:16

Caroline ((HUGS)) hope you are ok now. People can be so bloody insensitive!! How are you all??? Have you any results yet from the tests?

My 2 year old is a pain up the bum on a regular basis aswell!!

Coddy · 14/03/2004 18:34

wouldnt a ltter to the local paper be in order - keep it anonymous if you like?

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