I think that's it Veritate, the insidious changes to our education and health system resulting in them becoming businesses, rather than places of care and support is at the root of it I'm sure.
Everyone has their eye on the bottom line, rather than the needs of individuals and somewhere in the middle people are no longer people, little children and no longer little children with their whole life ahead of them, they are numbers on a spreadsheet to be juggled with to ensure they cost the least amount possible. No-one considers the long-term life destroying consequences of their actions, how can they when their charges have been dehumanised and they themselves have been desensitised.
It's not the fault of individual teachers/doctors etc (well with a few notable exceptions) it's down to them being so squeezed and controlled, forced to cover their and the school's backsides, just in case of criticism or complaint, that they have no time or energy left for the sort of compassion and understanding that should be requisite for these jobs.
There are some exceptions, some bright stars who seem to be able to retain their own humanity and compassion. The teachers ds had last year were shining examples, but how long before they are so pushed that they simply can't keep it up - or like one of them found at the end of the year - the edict comes from above to block their attempts at putting the child first, rendering them powerless.
The pervading 'no win no fee' culture hasn't helped either, as if you do complain and/or make legal recourse, you are seen as on-the-make, wanting something for nothing or trying to get an unfair advantage, rather than just wanting things done the way the should have been done in the first place.
Honestly it makes me despair. It sometimes feels like all roads are blocked and there's no way back from the horrible mess our society has got itself into. 