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Ski and snowboarding

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Back from Deux Domaines at La Plagne with Esprit.

47 replies

StripeyKnickersSpottySocks · 19/01/2009 20:49

I have to say out of all the Esrit holidays I've had I probably enjoyed this one the least. Its the only Esprit place I would never go back to. Maybe its just not my thing, I think I've definetly decided I prefer smaller chalets.

The good things;

Snow Rangers were fab.
DD loved Coco Club
DD was the only child in her ski group so had private tuition all week!
There is free Wifi.
The rooms are very nice, fantastic view, bigger than any other room I've stayed in. Flat screen TV, DVD player.

The not so good things;

I found the hotel too big and too impersonal. Nobody talks to anyone and I missed that part of getting to know other people. We were sat with the same 2 people for dinner every night. Luckily they were really nice and we got on, if we hadn't then it would have been crap.

There is no decent seating area. There is a bar and sofa area in the hotel lobby. But it really is like sitting in a hotel lobby and you wouldn't wonder down there with a book and chill out like in other chalets I've been to.

The pool was too cold, other parents ignored the no chldren in the hot tubs rule and the indoor hot tub were full of screaming, jumping kids. The kids then must have weeed in the hot tub as a few days later it was shut for maintanence.

The hotel isn't secure. French people sneak in the door near the outside hot tub and use the saunas, hot tubs.

The service is terribly slow. They can't start everyones' meals at the same time so one night will call in tables 1-14 first, then 30 minutes later the next tables. Swap over the following night. It can be after 9:00pm by the time you get starters. And it can then be a long wait for main course.

Kids menus were a bit odd. Maybe its my fault that DD isn't a great eater but other parents said the same. Fish mornay? We had tears over the meal most nights. I'm on holiday and can't be doing with it.

Our room was on the first floor and right oevr the kitchen. Kitchen staff had a loud stereo on full blast while they cleaned up till gone 11:00pm every night. This kept us awake. We had to ring up reception every night about it.

Coffee is £4 in the bar
Beer is £6 a pint! There are no coffee making facilities/kettles in the rooms. Bloody rip off.

Quality of the food varied. I had boiled potatoes one night that were rock solid.

The snow was in terrible condition but guess I can't blame Esprit for that. I also dropped my purse in the middle of a blue run and realised 5 mins later. Some fecker has had it as it wasn't handed in. So lost my holiday money and cards. Agan can't blame Esprit but didn't help the holiday.

La Plagne seemed nice and if the snow had been better I think the skiing would have been fab. We skiied over to Les Arcs one day which is worth doing.

Belle Plagne itself is really small, not a great choice of restaurants but we had a meal out at La Belle Cloche which was nice. The mountain restaurant near the bottom of the Hari Kari run over towards Champagny is good, think its called the Belvedere or something like that. Another good restaurant is below the Roche De Mio cable car, not the restaurant right at the cable car station but a little lower down as if you were heading for the Le Tunnel run. Great lasagna there.

Some friends stayed with Esprit in a different resort the same week as us. He's celiac so payed an extra £25 so they could cater for gluten free stuff. They cooked him a cake which they swore was gluten free, he ate a slice and was ill afterwards. He confronted the chalet staff who still swore they were using gluten free flour but when he asked to see the packet of flour suprise, suprise they reckoned they'd used it all up

OP posts:
OneLieIn · 19/01/2009 21:47

Oh Stripey, I am sorry you had a not great time. You must be disappointed.

I was always a massive Esprit fan until last year and had a shocking time in Selva. This year we are going back with them to Plan Peisey in a few weeks - we have been there before and the chalet was great, so hopefully this year it will be good.

How was your skiing? Did the kids skiing go well??

StripeyKnickersSpottySocks · 19/01/2009 21:55

We went to Plan Peisey last year and loved it, our celiac friend was at Plan Peisey this year. But as long as you don't need gluten free fod then you should be fine. They had a great tme apart from that.

My skiing wasn't as good as last year - the ice made it very difficult. And all the stnes and grass in the middle of the pistes. They are in desperate need of fresh snow, never seen it so bad and I thought it was meant to be the best conditions in 40 years?

DD is coming on great and was doing steep, icy red runs which her instructor said were as hard as blacks on a normal year.

Last year I was skiing blacks, this year I skiied 3 reds and stuck to blues the rest of the time. One blue I came down was the scariest run I've ever done. Just because it was ice, ice, stones, ice, more ice, grass, stones the whole way down.

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OneLieIn · 19/01/2009 21:59

Oh, fck, it had better snow then. There's nothing like the sound of skis on ice to make me freeze with fear and start leaning back!!

We don't need gluten free food, we need soya milk, but when they asked for 25 quid we told them we would bring our own. What a shocker for your friend, that's totally unprofessional and I hope he complains bitterly.

Don't you just hate it when your kids are better than you! DD will fly past me this year no doubt.

StripeyKnickersSpottySocks · 19/01/2009 22:03

My friend luckily took his own bread even though they said they would provide it for the £25. He paid the £25 but had a feeling something would not work out and they didn't have any bread for him.

He will be complaining and I'd guess they'll refund the £25 but doubt they'll compensate him for a day of bad stomach cramps.

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TheRealMrsJohnSimm · 19/01/2009 22:27

Bugger.........was really looking forward to our trip in 2 weeks but am seriously worried now .

The fact the hotel is not secure is incredibly worrying. Basically then anyone can wander in and out? Not a situation I relish when we are used to letting DCs wander around chalet without worrying "is that person a guest?"

Other guests ignoring the child-free zones in the spa will p*ss me off royally.

And the one thing Esprit cannot control - the weather/conditions is now worrying me too. I hate skiing on icy slopes - am v nervous novice (despite 3 years of lessons now) and was hoping for some nice soft slopes for me to fall on .

Stripey, how would you rate the situation for beginners in terms of easy runs etc? Also, feedback on chairlift situation appreciated (hate them with a passion......remind me why I persist in ski holidays???)

On a positive note......be bloody brilliant if DCs are only kids in class . Too much attention for me though....I like to hide at the back!

OneLieIn · 19/01/2009 22:29

Hey, MrsSimm, get yourself a nice goodlooking ski instructor and you'll not be hiding at the back!!

TheRealMrsJohnSimm · 19/01/2009 22:30

Also, stripey, were you in a paradiski suite or one of the family rooms?

PrincessButtercup · 19/01/2009 22:38

What a shame! We were there last year and loved it. It sounds as though we had a very different experience though. We were there with others so weren't really interested in meeting others (though did meet several fun couples through the kids & ski lessons). I quite liked the fact that the place was so spacious as it meant that we weren't all in each other's faces all the time. The ski conditions were fantastic (April) and the hotel was pretty newly opened. We were really impressed with the food too! I don't think the French had infiltrated the spa by that stage. Our kids loved having a pool on site and we used it every day.

We had all levels of skiiers in our group. I'd only skied once before and found there were plenty of blues and do-able reds. My husband skis off-piste and was also in his element. My 6 year old was skiing the same slopes as me by the end of the week.

I hope you have a great time, mrsj.

StripeyKnickersSpottySocks · 20/01/2009 07:50

People can wonder in and out but I only ever saw non-guests in the spa/pool area. Its really odd as the manager emhasised on the first night how secure the building is and how only guess can access the building as you need your room key (card) to access the back door or boot room door. I did write on my GSQ that the security of the side door worried me.

The blue runs are fine for beginners. From the side of the hotel is an easy (short section) blue run that takes you down into Bellecote. From there there are 3 chair lifts or a cable car. The cable car will take you to Belle Plagne or up to the Roche De Mio, you can do blue runs from both these places. The Arpette chairlift is quite good as it has a moving floor so you don't have to shuffle forward to the right spot. Or is it actually being on the chair you don't like?

OP posts:
katiekittlemouse · 20/01/2009 12:35

sorry to hear you didn't have a fab time stripeyknicks.

not stayed in a chalethotel with Esprit before, but this year we went to a chalethotel with Mark Warner, and they were fab. some things to note...

you could go to dinner when you liked after 7.30pm and sit with whom you liked (or on your own as a couple)...

kids clubs - fab - couldn't fault

chalethotel was v. homely and friendly - lots of seating room in cosy bar with comfy sofas...

FREE tea/coffee/soft drinks available all day in the restaurant - help yourself - can't believe you had to pay £4.00 for a coffee in the hotel!

Service was very good and prompt in restaurant at dinner.

Would def. go again with Mark Warner based on this recent holiday experience

toomanyprojects · 20/01/2009 12:43

Sorry you had a bit of a let down. I know it's too late for you but it snowed yesterday and more is forecast this week so maybe at least the others going will have better snow if nothing else.

Probably not what you wanted to hear but trying to find something positive.

TheRealMrsJohnSimm · 20/01/2009 19:03

stripey - what did your dd wear on the slopes in terms of layers? Am just trying to get kids ski stuff together. We usually go later in the season (March) so am concerned that we perhaps need extra layers for kids?

StripeyKnickersSpottySocks · 20/01/2009 19:12

She wore a short sleeved thermal vest the first couple of days with a normal long sleeved top ( t-shirt thickness), a fleece and her ski jacket. She said she was a bit warm so then I left the vest off. It was very sunny and warm though. If it had been cloudier she wouldn't have been as warm.

Also she's a good skier so no standing about/falling over which I guess would make a difference.

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busywheels · 20/01/2009 21:26

We have just got back from Deux Domaines - were you there last week Stripey?

I agree with lots of the points you make, but overall we really enjoyed our holiday there. Infact we are already thinking about booking again for next year. I did find the hotel large and a little impersonal, but with two young children the convenience of having all the childcare facilities within the hotel, plus pool etc cannot be beaten. I have been through the brochure a couple of times and none of the smaller chalets offer what we wanted. When the children are older I think we will definately try the smaller chalets.

We enjoyed the skiing La Plagne provided. Lots of nice blue runs to choose from.

Funnily enough on our last night the deputy manager sat at our table to get feedback from us on our holiday. The only criticism we could think of to begin with was that they should get the butter out of the fridge 20 minutes before serving to guests! Don't worry we did come up with a few more constructive points after that, but it sounds like he would have done better to have sat at your table. He had been made aware of Mumsnet a few weeks ago by another guest, so maybe your feedback will be picked up on and improvements made.

StripeyKnickersSpottySocks · 20/01/2009 21:50

Yes I was there last week - you must have been on the table next to us all week as I saw the manager bod sat there on the last night. I won the sparkling wine. Can't picture you at all though, sorry.

I guess if a bigger chalet was more our cup of tea and we'd been in a different room and the pool had been warmer and the coffee free then it would have been a lot better.

The people we sat with said they'd enjoyed the holiday, but then they've never been to a smaller chalet either. Persoanly I think the smaller chalets are better, but some people may like the bigger chalets. Plenty of the smaller chalets have childcare in chalet but no pool. For me I would rather not have the pool and go somewhere smaller. You can't beat a cosy lounge with a roaring fire after a day's skiing!

Totally agree about the butter - we were trying to warm them under cups of tea at breakfast!

OP posts:
busywheels · 20/01/2009 21:57

Yes we must have been next to you - I remember the wine!. I saw your other post -I was the one in the black dress and high heels - only joking - I can only dream of including such glamour in my holiday wardrobe.

fourkids · 20/01/2009 21:58

Oh poor you...skiing's one of those weeks you look forward to all year isn't it...so if it goes horribly wrong it's a disaster

An I truly hope and pray that fish mornay isn't on the kid's menu for the rest of the season throughout esprit accommodation!! it wouldn't go down well with my dcs either!

StripeyKnickersSpottySocks · 20/01/2009 22:12

God thought you were serious about the dress and heels for a minte. I really shouldn't post such things, am probably just totally jelous as I looked such a scruff all week!

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TheRealMrsJohnSimm · 20/01/2009 22:16
StripeyKnickersSpottySocks · 20/01/2009 22:20

I did look round and think I bet there are loads of MN'ers here.

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hatwoman · 20/01/2009 22:32

well - for a short while only - you can look at my profile and see what deuz domaines did to me last year. it was taht stupid speed measuring gadget that did it...

TheRealMrsJohnSimm · 21/01/2009 09:13

hatwoman - can't see your profile but I remember that you were badly injured . Luckily for me, I dont need speed measuring gadgets to tell me how slow I am going

hatwoman · 21/01/2009 14:52

I wasn;t really "badly injured" - no broken bones - just looked like I'd been in a boxing ring. and my opponent carried on after I'd been floored. can't really blame Esprit though!

TheRealMrsJohnSimm · 21/01/2009 15:49

now boxing ring injuries I would consider "badly injured"....at least as far as me getting lots of attention and rest was concerned

fourkids · 21/01/2009 20:48

I'm always a little proud of any "sports injury" and pretty much anything counts as such - anything horse-related even if it just a stood-upon toe...if you are injured at any pace faster than a slow amble then it is definitely a sports injury ("i was out for a run and sprained my ankle" - who's to know you stumbled off the kerb running for a bus?)...likewise if you are injured in any activity that requires specialist equipment, or are at any specialist place - walking into a door when taking the dcs swimming, or tripping up after a glass or two of wine when at the ski resort! but it's better when it looks very impressive but doesn't actually hurt too much - like one of those sore throats that sounds horrendous but feels okay really

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