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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
FabBakerGirlIsBack · 16/08/2009 13:35

I think it is wrong of the DM to do this without asking.

It is irrelevant in my opinion that Leah is an ex MNter and tbh it makes it worse.

Lots of errors are just annoying and I will not be posting anything personal from now on.

beanieb · 16/08/2009 13:35

Maybe, as a common courtesy and to acknowledge the distress of some posters, she could come on and change her name to something like 'Iamleahhardy' and just have a conversation with people about it? She doesn't have to reveal her usual user name, but by changing her name just to do this she could at least hen engage in some kind of adult conversation about it.

maybe.

TheMitsubishiWarrioress · 16/08/2009 13:35

Given that the biggest percentage that come on here are parents, there is a disservice being done to children here.

I have received support and advice and a chance to let off steam re certain issues and it has had a huge impact on my ability to cope as a parent at times during some very difficult circumstances.

Being able to open up on here, and yes, it is a public forum, has on some days given me the strength to make some tough choices.

So what does the person feel about the impact of her decision to get involved with the DM feel about how it will affect not just the posters, but the offspring of them, who are surely, through all the lighthearted stuff, the real beneficiaries of sites like this.

MN is always here, where for me I have limited RL support with difficult home circumstances, and makes the difference between a good day and a bad one and that is monumentally sad.parenting. Some days, it l

posieparkerinChina · 16/08/2009 13:39

All publicity is good publicity and I think MN HQ have done the right thing. Not an ideal collaboration for MN, so much Daily Mail hating on here, it is the blame for any hidden racist, class hating crap on here!!! [quite rightly so, if you ask me] Perhaps an MN something would be good as a round up somewhere, but here on MN is enough for me, I love morningpaper's little spin in the ether every week. I trust MNHQ to make the right decisions down the line.

KingCanuteIAmAndTheDMCanFOff · 16/08/2009 13:40

DP, I agree that the issue is a major one that needs addressing but it is (IMO) wrong to use someone story without their permission, if she had contacted sweetness and said "it is a terrible thing that has happened to you and needs highlighting do you mind if I use your thread for a column about poor practice in the workplace" it would have been different or said "inspired by a tread on MN I have decided to look into the treatment of PG women in the workplace" and then done her own work. The column does not help lots of women in the form it is in - although it could have, it is just an entertainment column, nothing more.

stroppyknickers · 16/08/2009 13:40

SoupDragon - RL name very different to someone who has been using this place for her own personal gain. If I knew her posting name I'd be able to know if there was a chance my mum might read about me. That's all. And I could avoid her. As I said, it's just really p*ssed me off, and I am going to give up on the site. Just don't want you lot to think I am some sort of mad reactionary hence my answering you.

daftpunk · 16/08/2009 13:41

Beanieb, maybe she can't atm?.....legal reasons?

beanieb · 16/08/2009 13:44

PosieParker... why is publicity good? What does Mumsnet gain from publicity good and bad? Am genuinely interested in why you thik that.

KingCanuteIAmAndTheDMCanFOff · 16/08/2009 13:45

Stroppy, that wouldn't work, if you were posting she could lift it, even if she had not posted on the thread. Knowing her posting name won't change anything (except the reaction she would get).

stroppyknickers · 16/08/2009 14:00

oh. okay. I see whay you mean. No way round it then is there? Esp as I just read the link to the first thread and was quite shocked that mumsnet seemed to think the publicity was good,might encourage more users and that they considered LH to be 'a good egg'. IMO, good eggs don't gossip - I don't repeat stuff I get told, let alone publish it. (And yes, I do know the whole public forum thing)

Aitchiswaitingforalegalopinion · 16/08/2009 14:01

no legal reason, dp, nothing's been done on that front yet.

i truly don't get the problem with her old posting name being revealed, it just gives context and she revealed her name plenty of times while posting under it.

new name, no way.

HB, i don't think it's the whole thread she's posting. that would be impossible in so many cases, and more to the point if an ad comes in last minute on the page etc then a sub will cut it, not her. (in fact subs cut things routinely for space anyway, so she's kinda making a promise she can't keep).

so she is picking and choosing. and while i do actually trust that person to 'do the right thing' wrt the picking, she may not write the piece forever. plus, the OP just may not want an identifiable problem picked. how many women in the country do you think fainted at their booking in appointment and were sacked in the same week?

BadgersArse · 16/08/2009 14:04

aithc i mailed you

Longtalljosie · 16/08/2009 14:04

beanieb - because it increases traffic for the website, which in turn means advertisers to the website will be willing to pay more

StealthBearWipesBumOnDailyMail · 16/08/2009 14:07

You might believe her aitch, and MNHQ I suppose but there are lots of us who don't know her and so don't trust her any more than any other person we don't know.

Plus trusting someone based on their MN posts only is a bit naive (not saying you are, you may well know her in RL). There are plenty of Mners I would trust to do this sort of thing (you'd be one of them except I'd also trust you to have imagined all this) but OTOH I can just imagine my DH's reaction. "OK so you've never met the woman ...assuming she is a woman ... are you MAD?"

daftpunk · 16/08/2009 14:09

Aitch; daily mail bosses may have told her to say nothing until they know where they stand on this.

Aitchiswaitingforalegalopinion · 16/08/2009 14:09

i don't really know her either, but it's much more likely that she's a decent sort than some evil witch.

Aitchiswaitingforalegalopinion · 16/08/2009 14:10

hmmm, possibly. although she's freelance, she can do what she likes.

Winehouse · 16/08/2009 14:13

Ooh, I come in this afternoon and see I have been threatened with libel, albeit in a jocular manner.

I am sure LH has enough on her plate what with all that facial surgery and wagon-sitting she is concentrating on. That must be why she hasn't come on to talk about this - it would drive her straight for the bottle.

I think MNHQ have once again underestimated their membership. Good Luck with your private boards.

NonGratisAnusDailyMail · 16/08/2009 14:15

Agree that outing her current nickname would be wrong & highly inappropriate at the moment - would succeed in nothing but a public witch hunt, which would not be very pretty.

However, I am a bit about LH being a respected MNer. Surely her actions of the last fortnight have demonstrated that she has scant respect for either MNHQ or for fellow MNers, so why should she be held in high regard now?

madameDefarge · 16/08/2009 14:18

The problem as I see it is a question of independence. By being allied with the DM, the MN 'brand' is allied with a set of values that is not espoused by the majority of MNetters, or MNHQ itself. This is a real consequence of having a weekly column.

No one who reads the column will think anything other than there has been a deal done between DM and MNHQ, and i believe that is the core issue. No deal has been done, none is wanted.

As far as copyright is concerned, despite it being the www, and of course, open to all sorts of pilfering, regardless of the law (witness film, music and book copyright or piracy issues) it is generally held to be good journalistic practice to solicit the permission of contributors to a piece lifted wholesale from another source.

So, back to my main point, the MN brand is being unwillingly associated with the DM. Justine is going to talk to them.

I would imagine they will drop the idea of the weekly column...it seemed like a good idea, but the opposition will put them off.

daftpunk · 16/08/2009 14:21

Aitch; the daily mail bosses will know this is going on, their paper has been quoted all over mumsnet for 3 days, she's prob been told to keep quiet.

BadgersArse · 16/08/2009 14:23

i know leah hardy

she is divine.

BadgersArse · 16/08/2009 14:23

hello DP btw

Aitchiswaitingforalegalopinion · 16/08/2009 14:27

'kay, that's not really how it works dp. she's freelance. they're not even really her bosses, iykwim? but yes, maybe. (although while this is a big issue here i doubt any of the mail eds give much of a fuck about it. for them, it'll just be that a freelancer said 'why don't we do a This Week In MN?' and they said 'yeah, sure, let's try it'. now that it might not be working out they'll probably just drop it. which i don't know if MNHQ want.)

madameDefarge · 16/08/2009 14:27

I also think that it is the idea of a regular weekly MN column that has got folk so riled. MN has often been quoted in the press, often verbatim, sometimes inaccurately, and those instances just provoke a bit of crossness. A weekly column, however, is a very different kettle of fish.

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