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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
oopsagainandagain · 17/08/2009 21:06

oh, bugger,

ie they.......

dunno...

StripeySuit · 17/08/2009 21:10

This reply has been deleted

Message withdrawn at poster's request.

Jumente · 17/08/2009 21:10

Even if I do think it's a 'lazy' type of column requiring little or no effort...I wouldn't want to name call about it. I agree that's nasty, though perhaps only intended to be funny. I don't know whose name it is so anyway...and I don't know LH's circumstances, or whose idea it was, or anything - which is why I've said a few times i'm witholding judgment about anything other than the blindingly obvious format argument.

morningpaper · 17/08/2009 21:11

VVVQV: chill. Replace the word 'moldies' with 'any other forum that has this facility' and the same thing will happen i.e. it will be used to cover up horridness

FruitCrumble · 17/08/2009 21:11

I know the mumsnetter in question. She was extremely kind to me when I was pregnant and always came across as a very intelligent, thoughtful and generous person. I don't think these personal attacks are justified or do the argument any good whatsoever, other than to confirm to certain people that the vipers nest theory is correct.

I also know why she chose to leave mumsnet and it was a very valid reason, it was never a flounce.

Mumsnet is becoming a much quoted site, with articles appearing about it in most national rags. This was only a matter of time. And if it highlights womens issues then I don't see the problem, except consultation.

Of course she probably should have consulted Mumsnet first.

As for this information revealing peoples identities, well mumsnet threads are googleable and mumsnetters have been quoted in articles before without their permission. There are things you can do to make yourselves more anonymous, but how anonymous can you be on a public forum? Millions of mumsnetters read these personal threads on sex and relationships and so on, so it's hardly private in the first place.

Interesting to note how quickly these threads turn into private squabbles.

Quattrocento · 17/08/2009 21:12

Me personally I like a bit of insight or thought or even, dare I say it, skill in articles I read. Snip jobs, by definition, do not entail insight, thought or skill. My children could have done it at the age of 5. Possibly earlier.

morningpaper · 17/08/2009 21:14

Yse well, you probably don't buy the Mail

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 21:16

Millions fruit crumble? Gosh, I had no idea we were that big?

singalongamumum · 17/08/2009 21:17

LOL MP! I agree with crumble- we get quoted all the time and we have to take responsibility for keeping ourselves anonymous. However, it pees me off that the Mail our using the wonder of MN to fill their columns. Would I mind so much if it was The Independent? Probably not!

singalongamumum · 17/08/2009 21:18

not our, are. Sorry!

FruitCrumble · 17/08/2009 21:20

Four million threads on Mumsnet to date, from start to finish.

And yes, I have read the Daily Mail, I don't care for it at all. But everyone has to earn a living and if she can highlight womens issues in this mag then I applaud her. Someone has to change the sexist image it has.

But there is no justification at all for these personal attacks on a Mumsnetter.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 21:21

Wjen you say know do you mean you spoke to her on here or more than that? I ask because - given the nature of the internet I do not feel you can know someone on the strength of their psots - even if you think you do.

That aside there has been plenty of posts here saying how people liked and respected her in her previous incarnation here. Some did not or are more angry than that about it but there have been a fair number of posts being quite nice about her given the situation and the strength of feeling about it.

The bit about anon, well, we have gone through that but the fact remains what you can do or should have done does nothign to aleviate the situation as it stands right now does it.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 21:23

You said millions of Mners read the threads but if there have only been four million threads then I doubt there are millions of Mners.... the maths doesn't stack up I am afraid.

daftpunk · 17/08/2009 21:25

exactly FC...

FruitCrumble · 17/08/2009 21:25

I am sorry kingcanute, I didn't realise that my statement would be taken quite so literally. I should have realised though, what with so many journalists on Mumsnet, that everything I say would be scrutinised and analysed. But yes, you got me, I exaggerated.

And yes I spoke to the mumsnetter both on and off boards. I'm well aware that mumsnetters are not always what they seem.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 21:28

You mean you really think one weekly column lifted, mostly, from a site like this is going to start changing the sexist nature (it is not an image it is a reality) of a paper like this? It is going to take a lot more than that and I doubt very much LH started out with that idea in her head, I am sure she has more a realistic understanding of where she is working.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 21:30

Lol - why exageratte then? The numbers are actually big enough to be impressive in their own right.

Good, I am glad you do actually know her, a lot of people have been hurt by thinking they know an MNer to find it is not quite what they thought.

FruitCrumble · 17/08/2009 21:32

I think that it will do the paper's reputation some good and this site in general. Mumsnet get more members and a bigger profile and the DM get more women readers.

And knowing LH, she would have given it careful thought and consideration before doing it. She is a well established and well respected journalist, she doesn't need to do this to boost her career.

FruitCrumble · 17/08/2009 21:33

I am very aware of that kingcanute, I am not a new mumsnetter.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 21:38

Really? Gosh, I think that is quite naive TBH. Other people seem to be saying that hardly anyone buying the DM will actually read it, some are fairly clear that these sorts of columns do little to boost clicks on sites. Most are fairly clear that a link between MN and the DM is far from something good for MN. The point about DM getting more women readers - because of a few MN posts? Why wouldn't they just join MN and get the real thing if they are that interested rather than start buying a paper for one column?

I do admire you loyalty to LH, I am sure she appreciates it - especially at the moment - but I am not sure why you are translating that to loyalty to the DM, seems and odd leap to me.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 21:39

I didn't say you were new FC, just wondering how sure you were seeing as others have been pretty sure in the past, no slight meant by that at all.

FruitCrumble · 17/08/2009 21:41

Yes the numbers are impressive, over 91,000 people post on mumsnet every week. How many more do you think just read the threads?

If anyone thought they could post a sensitive subject on here and it remain private are clearly deluded.

daftpunk · 17/08/2009 21:42

king...i have been saying pretty much what FC has been saying, and i don't know the journo from adam...

VeniVidiVickiQV · 17/08/2009 21:42

"By morningpaper on Mon 17-Aug-09 21:11:03
VVVQV: chill. Replace the word 'moldies' with 'any other forum that has this facility' and the same thing will happen i.e. it will be used to cover up horridness "

I'm chilled. I just don't like stirring.

I still fail to see your distinguishing point. The same thing happens here if a post breaches MN policy/philosophy. Personal attacks/defamation/etc will be deleted. Except not by the author, by MNHW IF it's reported. They happen, it's a fact of life, or human nature as you put it.

The only difference is who holds their finger over the delete button. It still relies on self-moderation, but MNHQ hold all the cards. Which I think brings us back to the the author, and why she originally flounced. She was wrongly called a racist - had her post deleted but not the post of that who called her a racist which made it ambiguous. MNHQ wouldn't budge.

Quite ironic, when you think about it.

VeniVidiVickiQV · 17/08/2009 21:44

KingCnut - you said FC and I thought it was Christmas again

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