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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
alchemillamollis · 17/08/2009 17:07

Somebody's going to start talking about omelettes soon.

paranoid2 · 17/08/2009 17:08

Her old MN name has been quoted in a number of posts in the last week. I have only come back from hols yesterday and saw it in many of the posts. I dont really get the whole thing. We are all posting on the internet and we post our problems with the risk that someone we know may read them or someone we know could tell someone else we know. I know I have posted when upset and wouldnt like it to appear on a national news paper but I know that the minute I post something on a public forum I am running a risk of being identified. Mn is not a community of RL friends. The writer was a fantastic MN poster who gave a lot of advice to lots of people. If I had to pick a MN whose posts I enjoyed reading over the years she would be in my top 5. She appeared compassionate and I can recall some other MN's who had cause to meet her in RL describe her as such. I dont know if she still posts but I have often wished that she still did post

Swedes · 17/08/2009 17:08

posters' names.

Edam, It might end up like Corrie Ken Barlow where the jury found him to be in fact boring. I am a tosser.

alchemillamollis · 17/08/2009 17:08

They ARE good eggs, but they've allowed our stuff to be published by people who are NOT good eggs.

beanieb · 17/08/2009 17:09

This reply has been deleted

Message withdrawn

Nancy66 · 17/08/2009 17:10

DMisfullofimmigrants - having worked on four national newspapers including the Mail I have to say that they have, by far, the most ethnically diverse staff and far more in senior roles than on just about any other paper.

Another interesting piece of trivia - the DM saved the indpendent from going under last year.

SoupDragon · 17/08/2009 17:10

Oh, that's lovely Beanie. Really lovely.

MarshaBrady · 17/08/2009 17:10

Be good if MNHQ could come on here and soothe this all a bit.

T&c's are always loaded towards the writer, schools' t&cs for example look like they hold all the cards and don't care for anyone but in reality the experience is usually a good one.

beanieb · 17/08/2009 17:11

how weird, that Daily Mail female thread about mums being identified on the internet seems to have disappeared.... The forum or thread you have requested is no longer available. We apologise for any inconvenience.

beanieb · 17/08/2009 17:12

sorry - wasn't I meant to mention it, I have done before and no one confirmed it. I will request that it be deleted

AntdamnTheDM · 17/08/2009 17:13

Yeah Beanie, I mentioned that on the last page.

I don't reckon it was getting heated though.
I think the poster went against the terms and conditions of live chat - i.e suck up to us or we'll have you banned.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 17:13

Beanie, why? All things aside HQ have made to position quite clear, carrying on doing it anyway just makes you seem petulant and it is clear that you are more intelligent than that.

beanieb · 17/08/2009 17:14

oh phew. Other people have mentioned it? I don't feel so bad now. I thought it had been mentioned but was worried for a second there from the eactions that I had committed some kind of sin!

have reported it anyway as I don't want to cause upset.

that's her old name though - right?

RortyDogOfTheRemove · 17/08/2009 17:15

What's so bad about the DM???

beanieb · 17/08/2009 17:16

KingCanuteIAmAndTheDMCanFOff

sorry

I didn't get this reaction last time I mentioned the name so I didn't realise it was taboo

I am possibly therefore not as intelligent as people seem to think I am. However please don't mistake my lack of intelligence for petulance as that was not my intention.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 17:17

Sorry beanie, x posted with you - I wasn't trying to stick the boot in - just a slow typist!

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 17:19

And x posted again, seriously, I thought it had been clear that it was not wanted sorry if it was just a simple mistake. I withdraw my comment and appologise

beanieb · 17/08/2009 17:21

I won't deny I would very much like to know what her more recent name is - and I have searched in an attempt to find out - mostly because of what Justine said about her being well respected. I just want to know if I respected her. Having said that I know it's a bit car-crash of me to want to know and I wouldn't post it publicaly even if I did manage to work out who it is.

Lots of people keep posting stuff like 'well I know who she is and I always thought she was lovely' which is just annoying me to be honest.

I think really I should just ignore all of this now, what does it really matter to me personally? It's not my 'fight' really is it.

VeniVidiVickiQV · 17/08/2009 17:27

I am somewhat at some of the hearsay on here!!!!!

FWIW, it's perfectly simple to delete folks posts if need be. The database that is MN is SOOOO huge the continuity issue is irrelevant nowadays.

I don't see on what reasonable or legal grounds that a site can refuse to delete posts - despite what they say.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 17:37

What hearsay VVQ?

Do you think that would be enough to get them to delete things people wanted deleting though?

BadgersArse · 17/08/2009 17:41

canuteoid you are OBSESSED with this !!!

StinkyFart · 17/08/2009 17:45

marking place back aft supper

VeniVidiVickiQV · 17/08/2009 17:47

The hearsay about willy-nilly deletions on mouldies, and the implication that it was due to bitchy comments made simply because it was known that it could be undone! I really am quite

WRT to deletions - I fail to see how MN can refuse to delete posts, or replace usernames when:

a) it's so bloody easy and quick to do. One button.
b) the place is so huge it would bear little difference to the whole, but make a huge difference to the individual
c) they claim not to know where they stand on copyright etc, and claim to have copied T & C's from another website!!! If they don't understand the rules - and its their business and their responsibility to know - how can they expect anyone else to?
d) they have changed those t&c's without advising people.

They haven't a leg to stand on imo. Either that, or they are trying very hard to play dumb.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 17:48

Lol BA, not really, it is just the only place I can post at the moment, I feel the need to keep my MN hours up

I guess am going to have to face facts eventually though.

BadgersArse · 17/08/2009 17:49

on "moldies" you can only delte for about 10 mins anyway - so its mainly for typos
and poeple ( rather anoyingly imo) say " altered to correct spelling of gonad" or whatever

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