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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
edam · 17/08/2009 16:34

I'm finding it hard to get my head round why it would be unreasonable to mention Leah's MN name, given she's outed MNers in the Daily Mail - including sensitive information that could easily identify a poster to RL acquaintances.

Not that I am about to reveal her MN name. She's always struck me as a jolly good egg. BUT I can't quite see the logic of it being horrid to out her but fine for her to out MNers.

TheDMOfficeIsFullOfImmigrants · 17/08/2009 16:34

at Fio.

popsycal · 17/08/2009 16:35

agree on all counts edam

Aitchiswaitingforalegalopinion · 17/08/2009 16:36

yep, edam. i can see that she's not used their real names in the piece, so it's not like for like, but i don't think anyone's talking about outing her current posting name, just her old one. i don't really get it either.

SoupDragon · 17/08/2009 16:36

She has not outed MNers real names. Thus their real names are not linked to their posting name.

If you care to search the archives I'm sure you'll find her - that is fair game - but to post X is LH is not on.

SoupDragon · 17/08/2009 16:37

why the fuck should her old posting name be fair game? Go and search it out if you don't know but want to.

popsycal · 17/08/2009 16:38

i have no idea what her new posting name is but do know her 'longstanding MNer' one. I have no intention of outinng thoumy main feeling on the whole thing is confusion as to how it all could hve happened like this

daftpunk · 17/08/2009 16:38

oh..you were taking the piss.....well it's a good job i never do that....we'd never get anywhere would we.

seriously fullofimmigrants, the DM is honest and up frount about what it believes in, those beliefs might not be to everyones taste (you don't have to buy the paper) but you know pretty much where you stand with a DM reader.

SoupDragon · 17/08/2009 16:39

I can't get my head round how you don't see that it's wrong to actually state that LH was

Are you prepared to out your real name so we all know who you are?

Swedes · 17/08/2009 16:42

Edam - She hasn't really outed Mumsnetters has she?

Why don't you say something defamatory about me and I'll sue Mumsnet but spare you and we can test whether Mumsnet's new terms and conditions are incorporated into your contract even though you have been here for donkey's and you certainly didn't sign up to these new amended terms.

Go on, call me a tosser.

TheDMOfficeIsFullOfImmigrants · 17/08/2009 16:42

DP - I never said it wasn't honest about its values, and I've certainly never bought it! I just happen to think it's an objectionable piece of shite and that the world would be a better place without it.

Aitchiswaitingforalegalopinion · 17/08/2009 16:49

i'm not goinig to do it, because the message is loud and clear that we've not to, so it would be a childish rebellion imo.

mnhq has to respond to this request by agreeing to delete, yes. but i think if LH is concerned about people knowing her old posting name while potentially exposing some woman who got the sack last week for being pregnant, surely to god that is giving her pause for thought.

i don't want my rl name known, i'm concerned i may have given away sufficient detail fo people to put two and two together, but i have no right or function to have those posts removed as it stands. this is annoying.

seems to me the LH situation has only pointed up a pre-existing problem with the archive. like you say, soupy, search the archive and you'll find her. how is that right?

morningpaper · 17/08/2009 16:50

I assumed the indie ones were written by MNHQ

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 16:52

Why are we doing the new name old name RL name debate again? Confused

Aitchiswaitingforalegalopinion · 17/08/2009 16:53

it was edam, miss, she started it. [clipe]

edam · 17/08/2009 17:03

Swedes, you are an unmitigated tossser.

OK, I get the linking Leah's name to her MN one. And I did say I'm not about to reveal her MN name, new or old. But still think there's a point about her putting sensitive posts in the Mail that could easily identify the MNers in question to RL acquaintances - that column where she got the OP's name wrong made me wince.

Thing is, I liked Leah and thought she was a good egg...

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 17:03

Lol - I will start clipping ears soon

AntdamnTheDM · 17/08/2009 17:04

I see they have taken down the thread from their forum about this situation.

Interesting, was it getting a bit heated???

Aitchiswaitingforalegalopinion · 17/08/2009 17:04

i'm sure everyone did, edam. she does seem like a good sort. dunno why she's not been on, i'm sure she could sort a lot of it out quite easily.

Swedes · 17/08/2009 17:05

I've just looked at some of the DM journo's MN posts and she was/is an asset to Mumsnet (helping people out all over the place). It wasn't a malicious article or anything. And perhaps the confusing poster's names was intentional, to spoil the identification trail? I have no gripe with her personally. At all.

But I have really hit a brick wall with Mumsnet and have decided to de-reg due to the contract terms which I absolutely did not sign up to.

alchemillamollis · 17/08/2009 17:05

Well, that's like saying we understood that we'd assigned copyright to MNHQ and we thought they were good eggs.

edam · 17/08/2009 17:06

Very true.

Aitchiswaitingforalegalopinion · 17/08/2009 17:06

they ARE good eggs.

popsycal · 17/08/2009 17:06

swedes - which contract terms?

SoupDragon · 17/08/2009 17:07

Getting the OP name wrong was appalling, especially given the circumstances.

I think she probably is still a good egg. I doubt she realised what the reaction would be to this TBH. She clearly falls into the "it was posted on a public forum" camp and didn't see any problem with repeating something that was already "out there".

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