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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
Aitchiswaitingforalegalopinion · 17/08/2009 11:27

lol swedes and crumpets. [revolting dinner emoticon]

dp i'm with you, i never use the archives (although i'd keep longer than 90 days). but a few people have said they do, so making posts past a year come up with anon names would have the desired effect. i think elliott is a GENIUS in fact.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 11:30

milli, it has been noted ad infinitum that part of the problem here is nto people knowing posting names but that you can be identified from the information within the post itself - regardless of the posting name.

elliott · 17/08/2009 11:30

Blush Grin

MrsTittleMouse · 17/08/2009 11:30

Oo, yes, I like elliot's idea.

alchemillamollis · 17/08/2009 11:30

Yes, well done, Elliott! Can I have your RL name so that when your genius is recognised by the world and tabloids, I can be counted as your quotable confidante?

RustyBear · 17/08/2009 11:31

Swedes - have you looked at the new T&C? -Justine changed it over the weekend - it now says you retain your copyright, but give MN "a worldwide, fully-paid, royalty-free, perpetual, irrevocable, non-exclusive [my italics], fully sublicensable, and transferable right and license to use, record, sell, lease, reproduce, distribute, create derivative works based upon"

RustyBear · 17/08/2009 11:36

Hey, how come no-one called me a genius when I suggested anonymising posts on the previous thread?

Though I did only suggest MN should let people who requested it do this, not a blanket anonymising of the whole archive.

GooseyLoosey · 17/08/2009 11:36

How about no one posts anything at all for 2 weeks? This would have the result that (a) there would be nothing for DM to publish which would mean no column and (b) would help some MNers to break their MN addition!

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 11:39

Please explain to me what anonomysing means - if it is limited to just changing the posting name then I don't think that is particularly going to solve the problem - as I said above it is the content of the post as much as the name of the poster.

Swedes · 17/08/2009 11:39

Rusty - Oh I didn't know that. Phew. Will go and look.

Putting thinking cap on re the archive. I understand the desire to keep the archive as an important resource. But is there really any need for the posts in the archive to be atrributable? The posts in the archive should all be anonymous.

MrsTittleMouse · 17/08/2009 11:39

Sorry Rusty, you're a genius too.

Do the new T&C apply to the archive? Or just to the stuff that's posted since this weekend? Because that's a bit underhand, isn't it? I could set up a website saying that I would never use any of the posts, and then change the T&C years later and say "ha ha, jah boo sucks to the lot of you, I'm going to use all your posts anyway and there's nothing that you can do about it".

Greensleeves · 17/08/2009 11:40

where's this post by twiglett then?

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 11:41

Goosey, why would it stop the dm - they can use older posts too - they just need to register and stick a post on the end of an older thread and hey presto - In MN this week...

RustyBear · 17/08/2009 11:42

Yes but it does stop people searching the archive for previous posts by a mumsnetter who has been quoted in the column, so they can't find additional details to confirm their suspicions that they know the person, or to use against them.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 11:43

Changes to T&C have always been retro-active in the past so I see no reason why this would have changed now....

oopsagainandagain · 17/08/2009 11:44

mrs tittle mouse,
I asked that 2 days ago.....

and elliot- great idea, but what abut the posts in with the situation one has written about coming out into papers is the most improtant thing- not what naem it is attached to?

DailyMailsaysVOTELABOUR · 17/08/2009 11:45

Anonymising the archive would even make the DM journo happy as well - everyone wins

God, I do like playing detective though.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 11:45

But it wuld not stop the thread being published in full with all the identifying details left in - which would be worse than publishing it with a user name on it - unless your user name is "IAmRobertSmithofGilbertonSurry" of course.

elliott · 17/08/2009 11:46

sorry rusty, great minds and all that

DailyMailsaysVOTELABOUR · 17/08/2009 11:47

And you've have to stop mentioning posters by name in a following post. Or c&p their posts before replying. Minor problem though.

alchemillamollis · 17/08/2009 11:48

King Canute, I think we are talking about randomising as well as anonymising; so we wouldn't just have different posting names in archive threads, but a different posting name in every archive thread we posted on; so no-one could be traced by running a search on a name and putting together the info from a number of threads. Each made-up name could appear on one archive thread only. They could still be clever(-ish), entertaining names!

elliott · 17/08/2009 11:48

And no it wouldn't solve the problem of individual identifying threads/posts - but that's much less of a risk of being identifying than being able to go back and triangulate with other bits of info, imo.

Swedes · 17/08/2009 11:50

Rusty - I can't find the terms and conditions. Can you please link to them?

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 11:51

milli, my point was that the details in one thread could be enough to identify someone for instance anyone who would recognise sweetness from her work situation would have recognised her regardless of her being called sweetness, rambo or 1773947762678728.

Randomising names would not stop that.

alchemillamollis · 17/08/2009 11:51

And I'm absolutely certain that from now on, everyone's going to be a lot more circumspect about what they post, so it's only the archives that are the problem. People have already talked about changing names on a weekly basis, being much more careful, not disclosing personal info, etc.

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