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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
DailyMailsaysVOTELABOUR · 17/08/2009 11:53

I think numbers hould be used and recycled so searching 123456 could bring up many different posters. Or just a fresh number all the time.

FioFioFio · 17/08/2009 11:54

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They are clickable at the bottom of the page Swedes under 'terms of use'

hth

Greensleeves · 17/08/2009 11:54

yes, but where's this post by twiglett?

alchemillamollis · 17/08/2009 11:55

Actually what I'm thinking is:

  1. Change posting name at least weekly
  2. Be inconsistent about number of kids, their gender and ages
  3. Be inconsistent about where we live
  4. NEVER even think about meet-ups
  5. Don't post on MN Local
  6. Lurk, don't post
KingCanuteIAmAndTheDMCanFOff · 17/08/2009 11:58

I disagree, the problem here is that individual columns could be printed in a paper, we have no control over when or how much or what. They could choose a very identifying thread - eg a problem with a neighbour (like the one whos neighbour removed the fence between their council houses). A thread like that could identify the person even if the poster had never given out the barest idea of their user name. We are sitting with an archieve full of potentially identifying information and changing usernames around is not going to fix that.

chichichien · 17/08/2009 11:59

greens, search for tw1glett

RustyBear · 17/08/2009 12:00

Terms of use

Greeny - see Aitch's post Mon 17-Aug-09 09:42:18

alchemillamollis · 17/08/2009 12:01

Well, I would still favour deletion of the archive in its entirety, King Canute. Anonymisation is only second best IMO.

Swedes · 17/08/2009 12:04

FioFio - thanks.

Those new terms and conditions are unacceptable to me.

alchemillamollis · 17/08/2009 12:10

I really think that deleting the archive is going to be the quickest and cheapest solution. Otherwise TEch's going to be tied up for months, surely. It makes sense to start again with new terms and conditions which MN can try to make sure everyone's aware of from the off. LIke someone else higher up this thread, I find it rather a bitter pill to swallow that terms and conditions can be changed relatively unannounced (I didn't know about the MN books - I thought my 'no' was binding.) Doesn't a duty of care come into all this somewhere?

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 12:11

The point I am trying to make is that changing user names does not anonomyise the archieve, it just changes the names so stopping searches - great - but not making it anonomous. I think it would be dangerous to say that it did - if people think the archieve is made anon they may continue to post identifying information thinking ti would be removed later.

Boco · 17/08/2009 12:18

Looking on the bright side, this could be a chance to completely re-invent myself. From now on I will be a Mongolian goat herder called Rolf, with triplets. All of them called Blaise. I will only be giving advice on diseases specific to goats. And employment law as it relates to goat herding.

StripeySuit · 17/08/2009 12:19

This reply has been deleted

Message withdrawn at poster's request.

oopsagainandagain · 17/08/2009 12:21

i'd be too identifyiable if were goats-

I'll tak about cooking and shooping for shoes!!

Boco · 17/08/2009 12:22

Shooping is very identifiable. As is shawadawadaying.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 12:24

TBH I am wondering what sort of service we are going to be left with once this is all over - people cannot post for help or advice if they are unwilling to divulge detail, people cannot give advice or help if they are not willing to divulge any detail... the content they own could get pretty bland and the people who really need help could be a little let down IMO.

alchemillamollis · 17/08/2009 12:25

Surely MNHQ can fix it so that they themselves still have access to the archive material? Without it being publicly accessible? In fact, surely that would make the info in the books more valuable, since not freely available in the archives? After this, I hope they wouldn't just sell it to the highest bidder, but would control publication?

StripeySuit · 17/08/2009 12:28

This reply has been deleted

Message withdrawn at poster's request.

chichichien · 17/08/2009 12:35

lol @ boco. Tempted to re-invent myself too. Many times over.

I never did like myself much.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 12:43

Stripey, true, I do tend to go further and further then catch myself out and stop before slipping again. I do think part of it is just the need to divulge certain things adds up over time so, when answering a thread about the age children can go to school alone I reveal the age of one of my dc, on another about puberty I reveal the age/gender of another dc... evntually I am aware that all the info is out there already so I start talking more openly on threads....

oopsagainandagain · 17/08/2009 12:45

and hwat happens when Justine et al sell the site on.

Mn will own all our posts, but it won't be Justine and the gang at the helm.

It will be kelvin mackenzie/robert maxwell (we all know he'snot really dead!)/elvis/who ever...

then what?

alchemillamollis · 17/08/2009 12:46

We'll all have to be much more tolerant of inconsistencies, seeing them as necessary rather than the Sign of the Troll.

KingCanuteIAmAndTheDMCanFOff · 17/08/2009 12:47

Fab

I really do think we should be able to take back the identifying bits - if we can't get rid of the lot that is.

alchemillamollis · 17/08/2009 12:48

Oops - aaaarggghh - delete the archives!!!!!!!!!!!

MarshaBrady · 17/08/2009 12:50

Those terms are heaaavily loaded toward MN using everything for advertising etc, anything but no responsibility if the crap hits the fan?

Seeing them in black and white make it fairly clear what the point of the content on here is to them. Which does feel at odds with why the place is used -for support.

It feels different to how I viewed MN but then I admit I haven't thought too much about it. Have they changed massively from before?

Now I am more in favour of deleting names in archives (doubt they will do it though, I mean, on the premise that information is worth something).

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