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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
SoupDragon · 16/08/2009 19:48

Well, if it was given out freely, whoever wants to know can just go and search it out. That's fair game.

Posting "LH is " or directly pointing people to it is not on though.

Nappyzoneisabeetrootrunner · 16/08/2009 19:48

who is LH?

Swedes · 16/08/2009 19:48
chichichien · 16/08/2009 19:48

aitch, a couple of people have mentioned apology but I admit, there is so much chatter I am losing track of what the hell is goingon.

beanieb · 16/08/2009 19:48

Soupdragon: "Beanie, do you want your posting name(s) linked to your real name? " no!

But I do think it would be fair enough to ask the journalist to log in for one chat using a new name which is not in any way linked to any of her previous names.

Anyway - I thought the journalist happily outted her old name? Or am I mistaken?

madameDefarge · 16/08/2009 19:50

If agreeing to t's and c's that hand copyright of our written words over to MN, then the least we should be secure in is that MN does indeed own the copyright, and therefore can protect it too.

I can't believe this so complicated re copyright. you either own it or you don't. Proving it is hardly difficult in this case.
Mumsnet user hands over copyright to MN. MN retains it for their use.

Just because stuff is nicked and replicated over the net, which makes enforcing copyright infringements on the net nigh on impossible, does not mean a print publication is equally beyond the law. They are firmly governed by copyright laws, and its damn easy to prove it and track them down!

SoupDragon · 16/08/2009 19:51

Didn't she ask for posts linking her posting name to her real name to be deleted? That doesn't sound like she's overly happy to me.

chichichien · 16/08/2009 19:51

lol - it wouldn't be 'a chat'. It would be a proper roasting

Swedes · 16/08/2009 19:51

Copyright and defamation (libel) are very different areas of law. It's perfectly possible to libel someone and own the copyright.

madameDefarge · 16/08/2009 19:52

Its the MN synchronised swimming team....

Nappyzoneisabeetrootrunner · 16/08/2009 19:52

oh sorry is LH the journos real name - apologises and runs off coz i just dotn want to know but wondered if it was known who her mumsnetter name was or his even.

KingCanuteIAmAndTheDMCanFOff · 16/08/2009 19:52

Stripey, you may not - I would never publish quotes from MN without permission but it seems that other people would, we all have different standards. As has been said again and again, you have to watch what you put on the internet - LH put a link between her real name and her previous posting name on MN so it is a bit much to expect it not to be noticed or discussed on MN.

Anyway, I am actually defending LH here against people saying that we should know her new posting name to make it "fair" - and other such silliness.

stuffitlllama · 16/08/2009 19:52

i've got this feeling that if it was the indie there'd be a lot of preening instead of this

Aitchiswaitingforalegalopinion · 16/08/2009 19:53

you're right, imo, soupy. given that she has clearly expressed that she doesn't want her name known, and MNHQ is going along with that and deleting, then yes, it's not on to keep outing her old name. (mostly cos it's a bit teenage).

BUT, i actually think that it's a hellacious cheek under the circumstances for her to be able to contact MNHQ now, having neglected to do so prior to running the pieces, and i think it's a cheek not to come on here and front up. look at twiglett's recent post on MN for an example of how to hold your hands up with considerable dignity. no apology necessary in either case (although i beleive twig did for having 'caused' the situ) but a 'here is what really happened' would be helpful.

Nappyzoneisabeetrootrunner · 16/08/2009 19:54

madame is that a cryptic clue coz im shite at crosswords

chichichien · 16/08/2009 19:54

lol @ synchronised swimming team

Heavnes, we a re useless

Aitchiswaitingforalegalopinion · 16/08/2009 19:55

so what if that's true, stuffit? the mail is a paper with a strong brand image, it's not one that has a good fit with mn, whereas the indie or guardian would.

chichichien · 16/08/2009 19:56

twig posted recently? What about?

LilyOfTheMountain · 16/08/2009 19:56

'Yes, give over with wanting Lh on here to give some sort of public apology. Neither here nor there'

If ythats to me, I never asked for an apology, or her to come on here.

Just to make that clear.

Indeed, I actually proposed a way LH could address the very most pressing concersn without actually opening herself up to whatever on here.

Though amnyone who 'knows' me and would think I for one would do that is completely screwed in their opinion of me.

To reiterate

I can survice (though would not choose) someone lifting my views on the tories,the NHS, school run dresses and religion. I would be devastated if some of my posts about my boys were used, or a few otehrs that I wont identify as frankly I am not giving keywords for searches. So if LH issued a statement to MN saying that she isn't going to launch a full on into SN etc I would he happy (ish, enough anyway)

LH wouldn't be at risk of being called whatever.

however she chooses not to do that, personally I am mightily confused as to why. No she dosn't have a legal responsibility, personally I feel she has a moral responsibility to do so.

Some have argues its an open forum and it is her right- well with those come responsibilities.

priyag · 16/08/2009 19:56

In June 2009 The Independent published a feature called "a snap shot of modern family life" which consisted of around 4,375 words virtually every one of them taken from threads on Mumsnet. I do not think for one minute that The Independent got approval from all of the individual members who posted, neither have I have read anywhere of anyone being upset when that feature was published !!!

The feature in the Daily Mail consisted of around 375 words, about 175 of them taken from a thread that consisted of around 1,475 words. The point I am trying to make is that any lawyer could argue that the thread is in the public domain and therefore they are legally allowed to quote the 175 words. For some people to demand that Mumsnet should take on the Daily Mail is simply mad - look at where the last legal battle got them !

Members on here are very keen to boast that mums know best about raising kids and they are the real experts, and indeed now Mumsnet.com along with its books is considered the latest parenting guru. Legally journalists are free to publish articles about them, and lift a certain amount of text from quotes on the website or text in the books. It is simply plain stupid to think that Mumsnet.com and its members can dictate to the press what should be published about them. This looks like a nothing more than a witch hunt against a journalist who happened to write a feature for the Daily Mail, if this is not the case why have we not had thousands of hysterical messages regards the feature in The Independent ?

Justine and co have worked for years for little or no money, and the very least they deserve is to be given a break about this whole business. Repeated posting about this issue is not doing the reputation of the website any good at all, and makes many of the members on here appear to be hysterical control freaks trying to dictate to the press, what should be written about them. Given this is the website of free speech it sounds and appears as if many on here have double standards !

WickedwaterWitch is one of the few people posting here that really grasps what a public forum about and her quote below is spot on.

Wickedwaterwitch quote
"a) this is the WWW, anything you type here IS in the public domain. If you don't want to be identified, don't post anything that could identify you

b) MNHQ never have shied away from journalists using Mn for quotes

c) MN is a business, more hits, more publicity = more money/profit

I don't get the big deal tbh, you post here MN can turn it into a book, anyone can copy any of it, any time, it's public"

madameDefarge · 16/08/2009 19:57

Stuffit, I don't think so. The principle is the same for any paper.

And anyway, the Indy is a rubbish paper.

Nappyzoneisabeetrootrunner · 16/08/2009 19:58

i have never read the guardian or independant - does that mean i shouldnt be on here - oh heck i didnt realise

chichichien · 16/08/2009 19:59

The comment wasn't to anyone in particular, lily. I just remembered hearing a couple of people asking for an apology/account of herself.

And I do agree that this is not a great situation because it is the sensitive posts that will be published, rather than the comedic/flippant/impersonal ones.

LilyOfTheMountain · 16/08/2009 20:02

KingC- yes I recognise that would apply only to her, somehow that would be enough. Not sure why, just how I personally feel. I was always OK with random risk, weekly column that everyone looks to is a bit more. Am just speaking for myself as someone whose family is without access to a PC in the main though.

As for it would set up a precedent that she might want to break- ah yes, and that is why SN is no longer my on my radar.

stuffitlllama · 16/08/2009 20:04

Yes, the principle's the same -- hence, Aitch, why I disagree with you I guess.

People here (we) might like to think they (we) are interested in higher things but if you leave aside the politics, the Mail demographic is basically interested in many of the same issues as mumsnet.

I mean, it would be lovely if mn had an Indie brand image (except for Mdefarge ) but it doesn't. It has a middle class mums' image.

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