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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
beanieb · 16/08/2009 20:04

the problem is that they did not seek permission. That's all. Oh and the fact they attributed the posts to the wrong person which was a bit crap.

She should have got permission, mumsnet HQ should do something to ensure permission is asked for in the future. If it's true that previous articles have expressly asked individual posters permission to reproduce their words then why not continue in the same way with any future journalism, if only to avoid similar issues in the future?

Seems simple and polite to me. I am surprised that MNHQ are not pressing this point TBH.

StripeySuit · 16/08/2009 20:05

This reply has been deleted

Message withdrawn at poster's request.

LilyOfTheMountain · 16/08/2009 20:06

Piriyag, again (this really does go round any time anyone new comes on doesn't it- iinevitable with the length) I don't have an issue (only referring to me deliberately as I know we all vary, rather than thinking I am Queen Oldie or somesuch crap) with the non sensitive areas, I do think SN generally operates differently, and that in areas such as MH etc there are too many 3am / post DX / on the edge postings from people who really are not in the place to be thinking 'Now I wonder if this would make excellent tabloid fodder'- they just need to be told it will be OK, that tomorrow will still come and someone out there is actually hearing what they have to say.

Yesterday I ended p mentioning gently to someone in just that place that their privacy had been breeched by the info they ahd given- Goodness I felt like a prize shit.

madameDefarge · 16/08/2009 20:06

Priyag, I think you are missing the point. MN is supposed to own the copyright. They were not asked permission to reproduce verbatim their intellectual property.

Just because something is already published does not give you the right to reproduce it without the agreement of the copyright holder.

That would make it an infringement of copyright.

Its a legal thing.

If Justine et al thought a feature in the Indy would be harmless publicity that nobody would mind, then that's their call, as the copyright holders.

This is slightly different.

stuffitlllama · 16/08/2009 20:07

raise you to one hundred million pounds, i am curious for five minutes

I think the problem is that they are doing it at all. Permission or no. If permission had been granted that would be just ghastly, even worse. Unless it was put out to a poll by mnhq.

It's pretty awful for a lot of people I think.

Aitchiswaitingforalegalopinion · 16/08/2009 20:08

indie and guardian are totally middle class parents both. i agree with the principle, but we go back to 'it's the www'. which might as well stand for wild wild west at the moment. so you'd seek to manage what you can. if the indie was lifting stuff there would be less outcry (and indeed has been) because it fits our demographic more. (maybe not our reading demographic, but most definitely our posting one).

AbricotsSecs · 16/08/2009 20:09

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Message withdrawn

priyag · 16/08/2009 20:11

MadameDefarge, I am not missing the point at all, and can assure you exactly where the law stands with this. Although Mumsnet owns the copyright, because they publish online and in books, it means that journalists are allowed to lift a certain amount of text - trust me that is the law. I know this because I have been there myself.

Aitchiswaitingforalegalopinion · 16/08/2009 20:11

yes, she came back and made a lovely 'line in the sand on moldies' kinda post. apologised for upset, cleared up a few things, waved goodbye again. although she's been having a rough time medically she said, so had been on here looking for help. and got it, for which she was most grateful.

LilyOfTheMountain · 16/08/2009 20:12

There is another aspect that just occurred to me

In the past (think advertising etc) mumsnetters have been not just consulted but given rather a large say in these matters

If 'we' (OK some of us) thereby felt that was aprt of the site, are we entirely to blame? There was a definite precedent set!

stuffitlllama · 16/08/2009 20:12

not in the same way

Mail has middle class mums running through it like a stick of rock.

sadly, or not sadly, whatever, so does mn

LilyOfTheMountain · 16/08/2009 20:13

Yup priyag, the issues is over just how much: it seems very possible that this article exceeded that.

Hopefully that ansswer will be known in the next few days anyway.

Aitchiswaitingforalegalopinion · 16/08/2009 20:14

ignorant middle class mums, stuffit. same cannot be said of mn.

(should say i do read it, but i don't self-identify as a mail reader, iykwim?)

madameDefarge · 16/08/2009 20:14

eh, stuff? you saying I ain't cool?

I think a lot MNetters will be rather put at at being described as middle-class mums. It certainly wasn't the impression I got when I first joined, and I don't think it holds up now.

MN is home to a diverse bunch of women who come together over a range of issues, ideas and interests. If I were developing brand alliances for MN, I would certainly not recommend a joint venture with the DM.

StripeySuit · 16/08/2009 20:16

This reply has been deleted

Message withdrawn at poster's request.

stuffitlllama · 16/08/2009 20:16

perhaps you are mixing up aspired political leanings rather than the issues people are interested in

whether or not posters disagree with the mail on such issues, they are more often than not interested in the same ones

not only the number of links, but basically, day to day life

annoying neighbours, poor relationships, celebrities, child protection issues, vaccinations, what to wear to weddings

eco threads do not dominate I think it's safe to say

madameDefarge · 16/08/2009 20:16

I have also been there, Priyag, and it generally doesn't amount to much more than a few quotes.

WideWebWitch · 16/08/2009 20:17

I have been quoted from here in the past as WWW (which isn't my real name, obv) without anyone asking my permission. It didn't and doesn't bother me.

It has happened loads.

madameDefarge · 16/08/2009 20:18

And the British Middle Classes is a very broad church.

StripeySuit · 16/08/2009 20:18

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Message withdrawn at poster's request.

stuffitlllama · 16/08/2009 20:19

you are well cool madame

well they might be put out but there it is

how many times has there been a running thread on question time? the credit crunch is dealt with on a micro level.. the last thread I read about a political leader was someone who wanted to shag George Bush

Aitchiswaitingforalegalopinion · 16/08/2009 20:19

i don't really know what you're talking about any more stuffit. every human being is interested in these things, more or less, it's their slant that is different. our politics is not mail politics. it just isn't.

Aitchiswaitingforalegalopinion · 16/08/2009 20:19

i don't really know what you're talking about any more stuffit. every human being is interested in these things, more or less, it's their slant that is different. our politics is not mail politics. it just isn't.

KingCanuteIAmAndTheDMCanFOff · 16/08/2009 20:19

Priyag, a lot of us are aware of "fair usage" that is why there i not really any bleating about the odd bits and pieces that go in the papers, this is not going to be an odd bit or piece though.

madameDefarge · 16/08/2009 20:20

Well, I think those interests apply to most women, whatever class they feel they belong to.

It does not make the DM a natural home or partner for all women.

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