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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
chichichien · 16/08/2009 19:02

I've just read the t&c. I don't really understand them. That seems to be the way of it.

SoupDragon · 16/08/2009 19:05

"She can know who we are but we can't know her user name"

She doesn't know who you are - how can she know who you are?? Why should she have her posting name(s) linked to her real name? Do you want to tell everyone your real name?

ahundredtimes · 16/08/2009 19:09

Yes Soupy is right. This shouldn't be about her at all. If nothing else she was just doing a job - and it's not personal.

I think it's the principle which is relevant, and how and in what ways there being freedom to reproduce posts from here elsewhere in other media changes things. If it does, at all.

SoupDragon · 16/08/2009 19:09

MaggieBeauLeo, wrt to deleting your own posts, you say people "hardly ever do it" but also that they "cull their posts once a month or so". Once a month is not "hardly ever".

I think it's a dumb idea.

ahundredtimes · 16/08/2009 19:09

I don't even understand the idea.

WideWebWitch · 16/08/2009 19:10

I think it HIGHLY unlikely given the Gina Ford fiasco that Mn aren't v v v clear on copyright law as it stands and as it applies to them.

But yes, maybe the copyright notice is 'a load of old cock'

ahundredtimes · 16/08/2009 19:12

I think Justine said on another thread that they'd copied it from somewhere at the start - and she wasn't sure if it was true or accurate or something. But then there were 25 other threads and I never found out if the lawyer told her differently.

ahundredtimes · 16/08/2009 19:12

They tip top shit shot on libel I think, not copyright. God, poor them. What a headache.

ahundredtimes · 16/08/2009 19:18

I mean if MN want to sell threads to the Independent or start up a This Week on MN column somewhere - then it's their intellectual property and they can do so. You would think. And take the flak this end, if there was any.

But for other people to do it, just seems wrong somehow and against what their copyright says?

Who knows. I don't!

chichichien · 16/08/2009 19:20

Yes, give over with wanting Lh on here to give some sort of public apology. Neither here nor there.

beanieb · 16/08/2009 19:29

Justine did say on this thread on Friday that "very quick, blackberried legal opinion appears to be that this may, indeed, constitute an infringement of copyright... "

not sure if any other legal advice has been taken since... I think so but not sure what the outcome was.

StinkyFart · 16/08/2009 19:30

Of course the weekend has not helped eh?

KingCanuteIAmAndTheDMCanFOff · 16/08/2009 19:31

LilyOfTheMountain re your earlier post about LH coming here to promise not to touch certain areas of the site, I find it hard to believe that this would happen because, if she puts that in writing, she would be stuck with it and who knows what the future holds, signing up to somthing like that would be foolish for her.

The other point is that anything she says here would only apply to her, she cannot speak for the Daily Mail or any other freelance journos out there so it is not really going to do much longer term!

Boco, even if they copy a thread verbatum that does not mean they cannot twist it with the 200 word top and tail "On MN This Week; lazy mother whines about being sacked after she proves herself unable to work..." would nicely turn what was published this week into something totally different, it is very easy to do, especially if a large amount of your readership are ued to reading things a certain way!

Stripey - that is exactly the point I was making, her previous name was given out by her, the new one has not been and so should stay private until she sees fit to release it - the same as it is for all of us!

beanieb · 16/08/2009 19:36

she got all her posts deleted didn't she? What was her old name (For those of us who don't know) and why was she so concerned about people being able to search her old posts?

I mean - it's a public forum and everything, what's her problem.

StripeySuit · 16/08/2009 19:37

This reply has been deleted

Message withdrawn at poster's request.

StripeySuit · 16/08/2009 19:41

This reply has been deleted

Message withdrawn at poster's request.

Aitchiswaitingforalegalopinion · 16/08/2009 19:41

chichi, don't think people want LH to come on to make public apology, do they? you're making that into a red herring.

i personally think she should have come on days ago to make clear what happened, what the thinking was etc. i do think there's some sense in her doing it even now because i do think it could diffuse a lot of the concerns that people have. plus, there may very well be a simple explanation as to why she didn't contact MNHQ to seek permission etc, so a lot of this could be cleared up. then we could move onto the meat of it, which is that MNHQ's 'we own this' line is hot air.

to those people saying caitlin moran quoted from here etc, in fact when she wrote that big piece those of us who were interviewed were contacted first by mn to find out if we had an objection to being CATed by her. mnhq was keen for that publicity too, but they still did the mannerly thing.

SoupDragon · 16/08/2009 19:42

Beanie, do you want your posting name(s) linked to your real name?

popsycal · 16/08/2009 19:43

i agree with aitch and soupdragon on this now that I have thought more thoroughly

WideWebWitch · 16/08/2009 19:44

Aitch, posters on MN have been quoted left right and centre by journalists for YEARS! Without any permission being asked. I've been quoted, wasn't asked. (Not that it bothers me at all, I am of the 'it's a public forum' school of thought)

Aitchiswaitingforalegalopinion · 16/08/2009 19:44

"By StripeySuit on Sun 16-Aug-09 17:27:18
King: "She freely gave out her old name so I feel a bit differently about that but her new name is private, the same as anyone elses on here."

I freely 'gave out' my old name, I do not want it linked to any new ones. That's the point of changing names for me. "

she has changed her name, some time ago, post-flounce. i don't think anyone's trying to out her new name, are they? so there's no link between old and new name, it's between LH and old name, which as King said, she gave out freely.

Aitchiswaitingforalegalopinion · 16/08/2009 19:45

of course they have, www. what's your point? this isn't a one-off, it's completely different.

beanieb · 16/08/2009 19:46

"Whatever happens about copyright, someone, somewhere at any point can quote you so be careful what you post. This should be stated at regular intervals on a sticky I think, along with a reminder of posting etiquette."

for a lot of people, that would just mean no more posting for advice for the fear that they end up in the national press and so bye bye mumsnet.IMO

StripeySuit · 16/08/2009 19:47

This reply has been deleted

Message withdrawn at poster's request.

Aitchiswaitingforalegalopinion · 16/08/2009 19:48

bye bye mumsnet and hello bumsexnet, i fear.

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