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See all MNHQ comments on this thread

The MN Mail Column - what we think, and what we plan to do next...

1001 replies

JustineMumsnet · 16/08/2009 00:00

Evening all - sorry for general absence today - niece's birthday do, packing for hol etc, etc.

So, thank you to everyone for your input on this particular issue. It's been a thought-provoking debate and clearly strong views prevail about exactly how much of a enhanced security risk publication of this column means to Mumsnetters.

We tend in broad terms to come down on the side of the risk being pretty much as it ever was fence but we also buy the argument that there is certainly an increased risk of identification/embarrassment or worse for the OP of a chosen thread - particularly if it of a very personal nature.

We would say as we always have that you should always bear in mind this is a public forum, searchable by Google, legally quotable by all and linkable to by all and sundry.

Clearly having an open forum brings with it risks but it also brings with it great benefits we've always felt. Openness means volume of users and volume of users means Mumsnet in its many guises is available to anyone who needs advice 24-7. It also means fresh faces, differing points of view and debate, and the wisdom that comes from a very big crowd - wrong or dangerous advice doesn't tend to last very long on MN.

Whether the risks outweigh the rewards for each individual only they can decide. Clearly there are basic things you can and should do to protect yourself (ie not reveal basic contact info, namechange to reveal personal stuff etc etc). And bear in mind we are always happy to delete injudicious posts - just report them if you're worried about having revealed too much.

Putting the general risk stuff to one side however, we recognise that many folk (understandably) have qualms not just about being quoted in general but being quoted by the Daily Mail in particular.

If I could just reiterate that this column was not our idea and neither did we know anything about it until it appeared. Neither the journalist involved nor anyone from the DM contacted us about running it beforehand. (And if those of you who are convinced we're lying to you about that keep on impugning our good name, there's nowt for it, we're going to have to sue you for libel ).

In fact the first contact we had was this week (only after the column was brought to our attention by a Mumsnet thread about it) when I wrote to the author of the item in question - whose name we recognised as a Mumsnetter - to ask whether the Mail were planning on this being a regular thing.

At that point we, wrongly we now think having had a chat with a lawyer, didn't believe that we had any redress anyway (see endless posts about the journalistic defense of fair use) but we were, privately, a little surprised that they'd not consulted us.

Whilst we shared/share some of your misgivings about the idea of a MN-DM collaboration, I was, for sure heartened by the fact that the item was being written by a Mumsnetter who, though I don't know her personally, always seemed to be well respected by lots of Mumsnetters. I am quite sure after a couple of email exchanges with Leah Hardy, that she has/had no wish to sensationalise events on Mumsnet and that she would endeavour to protect people's identities. I'm also sure that she didn't feel she was compromising anyone's identity more than they'd already been compromised by posting on a public forum. We do think some of the comments about her have been overly harsh. After all many on here do that she's done nowt wrong in lifting quotes save perhaps for not consulting with us at HQ. That may be because she wouldn't think we could possibly object to her giving Mumsnet weekly publicity - as I've said before most websites/PRs would be in a frenzy of excitement about the Daily Mail doing a weekly column about them. But I don't know that's why, I'm just speculating. She could equally have meant to and forgotten or the dog could have eaten her email. It would be better if she'd come on to talk for herself than me blathering on - maybe she will at some point.

Whatever, we don't think that her actions deserve the general vilification/ outings/ witchunt she's received - bet there are a fair few MN journalists who would love a crack the same gig - maybe for a different publication, but still.

Anyhoo that's all history - sorry for banging on but wanted to be clear - the real question now is what next?

Well... we tend to agree with the view that it's this is not an ideal collaboration for Mumsnet - particularly as we have no editorial control over what gets chosen/ printed etc. So we plan to contact the daily mail on Monday and let them know have we feel about it. We promise to keep you posted about their response.

That's it really. Tanks again to all for your input - please don't interpret any future periods of silence as us hiding under the bed, swigging from the bottle and hoping things go away. It's much more likely to be because I'm going off on hols tomorrow and we're thin on the ground and the DM may not respond straight way but I'll aim to make some calls as soon as I'm on board ship!

ps a few more answers to some direct questions...

Someone asked about stats in response to the DM column. Our stats for thursday don't seem to show any marked influx of new people either in page impressions or new registrations

MaggieBeauLeo asked about a facility to allow members to delete their own posts - we don't think it works for a board like ours tbh - if you're catching up with a thread and the post that someone's agreeing with/taken issue with has been deleted it essentially makes a nonsense of the boards...

Someone else asked about making search for nicknames available only to those who'd paid a CAT. It's certainly a thought but we'd hate to make MN function less well for the majority unless it was for something really wanted by folk - we would welcome further thoughts.

As said we are working on private boards for particular subject groups - which would not be easily mineable for quotes or indexable by Google - they should be here in a couple of months at the latest. We'll keep you posted about their ETA and how they'll work.

OP posts:
madameDefarge · 16/08/2009 16:20

Allegedly the editorial meetings are terrifying. I have met several escapees from the DM editorial side who start twitching if you mention it.

screamingabdab · 16/08/2009 16:20

Exactly, elvis

LilyOfTheMountain · 16/08/2009 16:22

Dh used to talk to them regularly for work, along with NI etc etc

He was actually taken aside by his boss and praised for not swearing at them LOL

NI were worst mind, in his specific area, but I think if I suggested a return he'd start running immediately.

stuffitlllama · 16/08/2009 16:22

mn and the mail were made for each other
no other paper would do this

daftpunk · 16/08/2009 16:27

the daily mail is into old fashioned family values,.. it doesn't promote fat benefit claiming lesbians...they leave that to the guardian.

madameDefarge · 16/08/2009 16:28

And I think what Justine and the ladies will need to consider is how is breaks our contract with MNHQ. Not a written one, of course, but the moral one about our relationship with Mumsnet, and what MNetters feel comfortable with.

If that contract gets broken by association with any organisation that goes against the ethos of MN, and jeapordises the things that make MN special, then the magic of MN is lost.

I think it is a trust issue. We trust MNHQ not to do deals with the devil, if they can avoid it, and to not draw attention to particulars of posters in the media.

Which they have done. It remains to be seen whether MNHQ can maintain the trust relationship while sorting this out.

Its a tough one. Do you go head to head with DM and its vast and terrifying legal team? or do you try to minimise the damage by doing some kind of limited deal?

Not a choice I would like to be making.

But the positive side of me says that this will just get slung in the DM bin of 'not workable ideas'

madameDefarge · 16/08/2009 16:29

Ah Daft, you are so, ah, um, even handed!

LilyOfTheMountain · 16/08/2009 16:30

Yes DP? Well it also doesn't seem to promote choice and tolerance either. Shame really- much as I generally fit the profile of perfect DM woman I rather prefer the Guardian stance overall. Don't reasd that either mind LOL, but from hearsay

madameDefarge · 16/08/2009 16:30

hey stuffit, I think the Express is improvished enough for ideas for this to be perfect for them too!

popsycal · 16/08/2009 16:30

just got back from holiday

gosh
I think many of us longstanding mner know who LH is/used to be

I cant comment fully as i dont know the full back story but I am a little

BitOfFun · 16/08/2009 16:32

Oi MmeDeFarge, come over to the healthy eating thread, someone is asking for you!

stuffitlllama · 16/08/2009 16:33

yes but there are a lot of intelligent women here, it might be a bit much for the Express

LilyOfTheMountain · 16/08/2009 16:33

Madame I wouldn't mind sorting that one out tbh- i'd say stick to chat threads only please, then set up a time sensitive area where threads are deleted after 30 days (so that chat bexcomes for chat rather than sensitive temporary threads)

Not idea but is any of it?

I would just like to know that people contimnue to have somewhere to go without fearing their 3am fears will be in the DM. For the extremely vulnerable people. I don't like any of this but that would be enough.

madameDefarge · 16/08/2009 16:33

Just to clarify my longer post, I believe that MMHQ have not done any deals with the devil!

Just realised it read a bit strangely!

LilyOfTheMountain · 16/08/2009 16:34

Popsy I think the issue for many is that there isn't a backstory

MN didn't OK it or anything, it just appeared. With wrong OP name (and worse using that of someone vulnerable) and nowt else.

TheDailyMailHatesWomenAndLemon · 16/08/2009 16:35

It's into very specifically mid-20th century family values. Traditionally women have always worked, for example, unless their husbands were rich enough for them not to need to (small section of the population). Traditionally single mothers weren't at all uncommon (have a glance through a 19th century census, or a browse through an old parish register). The Daily Mail has chosen to crystallise a particular set of values rooted in a very specific time and place and market them as traditional. Which they have every right to do, but I have every right to believe and maintain that it's a bunch of self-serving meretricious twaddle.

stuffitlllama · 16/08/2009 16:37

they serve their audience and they do it well

madameDefarge · 16/08/2009 16:38

Actually , just realised that all you need to do is a bit of negative PR re DM lifting copy wholesale, which is true, and the whole thing would go away. It would not then be an addition to the paper,just a liability.

BitOfFun · 16/08/2009 16:40

Ooh, I love the word meretricious...this is why I love MN

WideWebWitch · 16/08/2009 16:46

Has the journalist concerned confirmed that mumsnet did NOT give her permission to quote from the boards?

Because they've always been extremely friendly about Caitlin Moran/other journalists freely quoting from MN so sorry, I think it EXTREMELY unlikely the journalist in question used stuff without contacting MNHQ.

WideWebWitch · 16/08/2009 16:47

Although Justine might have said she didn't in which case ignore me, haven't read all the threads at all

madameDefarge · 16/08/2009 16:48

quoting bits and bobs is quite a different thing to a weekly column.

LilyOfTheMountain · 16/08/2009 16:52

WWW in fairness, unless there ahs been a sudden collapse of braodband in LH land, she has and is haing the chance to defend herself against the accusation MNHQ has made.

Unless contradicted I see no reason to believe MNHQ would lie.

TheDailyMailHatesWomenAndLemon · 16/08/2009 16:52

Justine has repeatedly said that she didn't.

The journalist concerned has been keeping a low profile although from context (requests to MNHQ to avoid being outed) has been keeping at least a vague eye on these threads.

WideWebWitch · 16/08/2009 16:55

Oh, ok.

No, I see no reason for MNHQ to lie either.

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