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Original poster

Pages taking an age to load - anyone else?

12 replies

PunishmentRoundupWithJoon · 05/06/2022 12:30

Is anyone else finding that some pages are taking an age to load? And a message keeps appearing, something like "page taking ages, do you want to wait?"

It's only happening with mumsnet, no other sites.

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MNHQ

LilyMumsnet · 07/06/2022 15:36

Hi all

We had an issue with our servers last night - we're still trying to pinpoint what happened exactly. Though we're quite sure that it wasn't anything untoward, so please don't worry.

It should all be resolved now but if you're still experiencing issues with the site, let us know and we'll get it resolved for you.

MNHQ

LilyMumsnet · 07/06/2022 22:08

mmmmmmghturep · 07/06/2022 19:50

Cant post it keeps asking me to choose a username when i already have one and to write a post when i already have done.
What a fucking mess.
@pixie5121

Can you email us at [email protected] so we can check your account out?

So sorry for all the inconvenience here.

MNHQ

LilyMumsnet · 08/06/2022 15:51

Hi all

We're aware of some issues with the site not performing - we're investigating and will have it fixed ASAP.

MNHQ

LilyMumsnet · 16/06/2022 10:40

Hi all

We originally thought that this was related to the server issues, but if it's still happening then that likely isn't the case.

Really sorry about this -we are keen to get to the bottom of it. Can you make sure to provide us with device/browser details and let us know if you get any error messages? In your experience, what time of day/night does this appear to be happening?

MNHQ

LilyMumsnet · 16/06/2022 10:45

Also can we have some examples of threads you're on when this happens? We will try and replicate!

MNHQ

LilyMumsnet · 16/06/2022 10:51

SoupDragon · 16/06/2022 10:47

It happens on any threads for me. Nothing specific.

the site seems fairly sluggish at the moment for me. Not as bad as in the evenings by a long way but off its best.

Longer threads or shorter threads or a general mixture?
Thanks for replying.

We're just going to gather everything we can and then do some testing.

Does ios14.6 mean you're up to date?

MNHQ

LilyMumsnet · 16/06/2022 11:01

Kite22 · 16/06/2022 10:56

Seems to be after 8.30 / 9pm through then until after midnight.

All threads, when it is doing it.

I'm on a laptop, if that helps.
(Is fine now)

Last night included?

MNHQ

LilyMumsnet · 16/06/2022 11:18

We're going to try and catch the issue but is anybody able to record an example and email it to us on [email protected]?

MNHQ

LilyMumsnet · 22/06/2022 18:04

Hi all,

We haven't managed to catch the issue but is anybody able to record an example and email it to us on [email protected]?

MNHQ

HebeMumsnet · 27/06/2022 12:32

Morning, everyone. We think we've identified the problem here. We're working to locate the memory leak that looks likely to be causing this now. As soon as there's any update we'll let you know.

MNHQ

LilyMumsnet · 04/07/2022 20:58

Sorry all - we're waiting on a fix for this but we will update as soon as we can.

MNHQ

LilyMumsnet · 06/07/2022 20:49

Whinge · 06/07/2022 20:35

It's been over a month since this thread was made. Do you have any idea how close we are to getting the issue fixed?

I understand issues take time to sort, but taking more than a month to fix something that has a huge impact on the usablity of the site is ridiculous.

Show quote history

We haven't got a time for release yet.

We understand that it's incredibly frustrating but this is a priority at the moment and as soon as we are able, will will update. Flowers

Watch this thread for updates

Tap "Watch" to get all the latest updates

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