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Original poster

Privacy notice coming up on every page

10 replies

LemonGingerCakes · 20/09/2019 08:02

Every time a page loads, I have to click on the privacy notice. Every page.

Mumsnet must be the glitchiest site I use.

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MNHQ

soniamumsnet · 20/09/2019 13:22

Hi,

Thanks for reporting this and sorry to hear you're having problems. Can we ask what browser you're using? This has been an issue with some Firefox users, especially those using an Ad Blocker.

MNHQ

KimMumsnet · 21/09/2019 09:12

Morning, all. Sorry to hear this is still happening - we'll get an update for you asap.
Thanks for your patience.
Kim

MNHQ

LilyMumsnet · 22/09/2019 10:23

Hi folks,

We're still trying to figure out why this is happening. Sorry we haven't managed to sort it yet.
Please do keep the devices/browsers coming and also let us know if you're using private browsing at all. Flowers

MNHQ

soniamumsnet · 24/09/2019 15:34

Hi,

We're still trying to figure out why this is happening. Really sorry we haven't managed to sort it yet.

Please do keep the devices/browsers coming and also let us know if you're using private browsing at all. Smile

MNHQ

soniamumsnet · 24/09/2019 16:06

Hi thanks for these reports. Please can you let us know the browser version number? That would be really helpful.

MNHQ

soniamumsnet · 26/09/2019 09:35

Morning, everyone. Thanks for your patience with this one. We've just asked Tech for an update. They're still working on it - it's proving to be a bit more complex than they thought as it's only happening on some browsers and they're dealing with third parties to sort it. So it's not really a simple fix. But as soon as there's any news we'll let you know.

MNHQ

soniamumsnet · 26/09/2019 11:56

Hi,

Just popping in to ask if anyone using IOS and having this issue could let us know the version they're using, it would be really helpful.

You can find this by doing the following in iOS Settings > General > About > Software Version. Smile

MNHQ

soniamumsnet · 27/09/2019 08:51

Thanks for the extra information. A quick update. We think it’s likely to be a bug that the privacy banner provider has rather than anything on our end and they are now looking into it.

MNHQ

soniamumsnet · 02/10/2019 08:28

Hi, thanks for all the reports on this and sorry it's taking a while to fix. A quick update. We think it’s likely to be a bug that the privacy banner provider has rather than anything on our end and they are now looking into it.

Thanks for your patience and we'll let you know as soon as we have more news. Flowers

MNHQ

FlissMumsnet · 20/10/2019 16:45

Hi Everyone,

BackforGood this certainly hasn't been abandoned; we'll make sure this is re-visited as it appears to only have been resolved for some of our users

AgathaF it sounds massively annoying so we do understand your frustration. We'll do all we can to get this fixed for you permanently.

mermaidbutmytailfelloff, we definitely do take this seriously - we're sorry it's not been straightforward fix.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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