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Original poster

MNHQ - are they disabilist?

7 replies

Sixweekstowait · 09/06/2016 20:36

Having had a thread deleted with no communication with me until I asked ( but then I'm disabled and so invisible) , having read on the second class citizen thread of examples of disabilist language which HQ defend, I am beginning to think they are. I now think they were really really wrong to delete my thread and that they have NO IDEA about the everyday discrimination that people with disabilities face in even trying to travel to work, care even less and I would like to know how many of their staff are disabled?

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MNHQ

PresidentOliviaMumsnet · 09/06/2016 20:58

@Pagwatch

I think MNHQ absolutely want to get it right. Unfortunately there is a tidal wave of really shitty attitudes on here. Some people really suck. I think they get torn between 'well they might be an arsehole but its staying just this side of 'debate'

It's a pretty hard thing to navigate.

This.

MNHQ

PresidentOliviaMumsnet · 09/06/2016 20:58

@fanjoforthemammaries

They were much better at deleting for a while. Not just now. Have been called deranged and a poor parent and having my head up my arse without it being deleted. Although being called a twat and told to fuck right off was at least. Small mercies.

We're on this - it's a busy evening.

MNHQ

PresidentOliviaMumsnet · 09/06/2016 23:09

Right
I am now more abreast of the situation than I was earlier, as I was child wrangling and not HQing this morning when this all kicked off.
In the meantime wanted to refute the initial claims as we really do our utmost at HQ on this front.
Apologies if theres been added insult to injury by quoting others and not replying directly to the OP's queries - again not our intention.

MNHQ

PresidentOliviaMumsnet · 09/06/2016 23:11

How can we help?

MNHQ

PresidentOliviaMumsnet · 09/06/2016 23:50

@Bourdic

Olivia - you could have commented on the thread and and reminded people of the guidelines and asked them to play nicely, you could have emailed me that you were going to delete the thread

That is probably what should have happened. Unusual that there wasn't an "oi, behave" post on the thread or that more individual posts weren't deleted.

However, please don't be offended that we didn't contact you - it is VERY rare that we would email an OP to tell them we are going to delete their thread (I think I can remember doing so maybe half a dozen times in my time here) and as in this case we sometimes give advanced warning (of a few mins,) that a thread will be deleted.

We are sorry that a really shitty experience at the station was worsened by a shitty experience here when this was meant to be the place that you can vent (you mentioned that you don't in RL)

We do try really hard to get on the right side of this - whether it's linguistic debate or not - and we'll have another think about it

MNHQ

PresidentOliviaMumsnet · 09/06/2016 23:58

@Bourdic

Any chance of a report back when you've had a think about it?

Sure - can't guarantee it'll be this week as not sure of who's where on the 9 to 5 side but we will be in touch.
Please feel free to PM me to remind me if you've not heard back.

MNHQ

RebeccaMumsnet · 10/06/2016 09:20

@Bourdic

I find it hard to believe that there is any meaningful disability awareness at HQ. By implication, Oliva has demonstrated that my thread was treated differently to the norm - no warnings, no deletions of individual posts and then when she did come on, twice she dealt with it in a way that I felt as very flippant. Someone at HQ made the decision to delete that thread and they should be ashamed of themselves. How on earth could anyone who knows anything about disability believe that the phrase is vile, disgusting, horrendous etc etc ? Well I'm all mumsnetted out now so will take a break - thanks to those of you who have been so understanding and as for the rest of you it would be nice if you just thought s bit - and those who reported the thread, words fail me.

Hi Bourdic,

We are sorry to hear this, we never like anyone to be upset and we could have managed the thread better, apologies for that.

MNHQ are a fairly diverse bunch of people, each of us with our own experiences but I would politely push back on the idea that there is no meaningful disability awareness at MNHQ. On the community team alone, we have a member of staff who is deaf, and member of staff who has a son with DS. We do try to be as compassionate and understanding as we can be to all.

As always, we do read and appreciate your feedback and we will have a discussion about the issues that this has raised and how we could have better managed the situation.

Apologies again for any upset caused.

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