Apologies as I haven't been able to read the preceding posts in detail, which feels a bit wrong as many people have clearly taken the time to share very difficult experiences.
I think there are real mixed messages that go to pregnant women/new parents around 'trust your instinct/you have the right to choose' versus 'we know better than you.' For example, when you contact triage in labour, does the midwife who answers the phone take the time to really suss out what's going on for you, or are they dismissive and cold (which surely risks missing important information?).
At a very basic level, midwives and other professionals (including those giving postnatal breastfeeding advice on the ward) should all be giving evidence-led advice - I wouldn't expect them all to be saying exactly the same thing, but the level of variation I've found is unacceptable. I was told so many different things about when to go in amongst other issues that it was bewildering and disempowering at a time when I was scared and vulnerable. I'm sure I'm not the only one. I would have loved to use the MLU with my second baby, but felt fobbed off and was too sheepish to elbow my way in in time and as it was only just missed giving birth in triage - there wouldn't have been time to fill the pool!
And it seemed to be pot luck whether you got care from a compassionate midwife or one who seemed to think that by being in their ward you were an inconvenience (there were more of the former, but that's still not good enough!). I understand the concept of compassion fatigue, but some people seem to lack basic kindness and empathy.
Obviously units are under massive pressure but when I struggled to be admitted with my first baby the advice around what should be happening with me changed several times - it felt like that was more due to what was going on in the ward than what was best for us. The pressure also seems to lead to a 'tick-boxy' approach from both antenatal and postnatal professionals, including health visitors.
I should also say that I too was extremely grateful that my partner was able to stay on the postnatal ward first time round, I'd be very sad if that stopped across the board. It would be great if hospitals could find a way to manage the privacy of patients with their need for support - not that partners should be unpaid healthcare assistants!
My two experiences of childbirth weren't entirely negative by any means but really hope that this review will work to ensure that all women get a good experience.