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Blasted purple pop-up AGAIN!

5 replies

ZombieApocalypse · 06/01/2015 09:55

I click on the x to close it, then whenever I navigate back to Active it pops up again. This seems to happen every time there's a purple pop-up.

Any chance if it being fixed properly and not having to create a thread about it every time? Thank you!

KateSMumsnet · 07/01/2015 15:52

Sorry you're having pop up problems you can probably get a pill for that

Which browser are y'all using?

KateSMumsnet · 08/01/2015 14:17

Easy now - it should have been vanquished now. Do yell if it persists.

KateSMumsnet · 19/01/2015 17:19

Really sorry your struggling folks. We set up these sliders (that's their official name) to let people know about webchats, as we know from past experience people often don't find out their favourite author/actor etc is coming on til it's too late. So they will pop up from time to time. However, the crucial thing is that they should disappear once you X them - you shouldn't have to click onto them to get rid.

It seems to be across a spread of browser that people are getting annoyed with it - do any of you have private browsing enabled?

RowanMumsnet · 21/01/2015 10:32

Oh dear. As KateS says, we do use sliders to publicise webchats and things like that (because we had so many people tell us that they'd missed such-and-such a webchat because they didn't know it was happening) - BUT you should def be able to close them, and once you've dismissed them once they shouldn't come back (unless you log out and log back in again).

What devices are you using, Worra and luis?

RowanMumsnet · 21/01/2015 14:35

Thanks Worra - we'll ask Tech to take a look.

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