Just wondering

[FlossyMoo]

I saw on a thread that an OP has been informed by MNHQ that her thread was reported and named the person /mnetter who reported it.
I never realised you told OP's who it was.

*Disclaimer it wasn't me by the way I generally say on the thread if I feel it warrants being reported

I didn't realise either and it doesn't seem fair to me. It also seems to defeat the purpose of reporting instead of posting on the thread.

I have no idea which thread/post you're talking about, but on the odd occasion I've been deleted it had not said who reported it.

Which thread?

Did the poster name the reporter on the thread or just say that mn had named the reporter iyswim

I would think it more likely that the poster was trying to bluff/smoke out the reporter than mnhq named the poster. Either that or they've accidentally sent the thanks for your report email to the wrong person.

ah. I think I have found the thread you mean.

I suspect the poster who reported has actually PMd the poster accidentally instead of clicking report.

Hullo Flossy

To be honest that doesn't really sound like something we'd do - can you fill us in a bit more? Please do mail us a link or explain in a report if you'd like the particulars would be better off the thread.

The poster named the person who has apparently reported her on the thread.

I'll email you a link to the thread now KateSMumsnet (in case Flossy hasn't already done it).

I agree with Vital. The reporter has hit 'msg poster' instead of 'report' and sent a "Bit sus this one" message to the original poster rather than to MNHQ. Silly but easy mistake. MNHQ doesn't tell posters/thread starters who reported them.

it was me who received the report. it came in an e mail with reporters name comment and e mail address. i'm not happy please read my comment on my thread.

I think the others are right, they have hit the mag button instead of the report button, have you got the message in your mumsnet inbox to Claire?

*message button

Claire - did the email from mn say "you have a new message"? Is the message visible in your in box (clicking the little envelope next to where it says mymumnset - it goes yellow when you have a message)

or was it from a named member of staff?

if so, which one?

or are you saying that you now have a fellow mner's email address?

meant to say - mn don't moderate the boards as such. They rely on posters reporting any and everything that they think needs looking at.

Mostly the poster will get a "all checks out this end" message and that's the end of it.

They would never intend to disclose who reported as they need people to report and nobody would!

So clearly something has gone wrong here.

Either the poster accidentally PMd you, or there is a glitch with mnhq.

i received an email saying mn report post.
bertiebotts (her e mail address) has submitted a report.
' bit suspect this one'

oh dear. That sounds like someone in mnhq has made a mistake because that is not supposed to happen.

People are supposed to report anything that seems odd to them and be assured of anonymity. MNHQ then do some checking about and see if they can see anything techy wise that indicates anything. Mostly it comes back as nothing identifiable and the person who has been reported never knows.

It is very unfortunate that this has happened. I am sorry you are upset.

i'm sure she must be upset too knowing i've been sent her name and email address.

I'm sure. That's really not supposed to happen.

Oh dear. I feel sorry for BB and claire, if that is what has happened.

Hi. It was me who sent the report.

I quite often report threads I'm not sure about because this is what MN advise to do, not always threads I've posted on. It's not malicious, it's not intending to say "I don't think you're real" and it's not to say anyone did anything wrong. It's just occasionally there are patterns which could be somebody's genuine posting style or could be the pattern of, unfortunately, a troll poster. Last year I had quite a long and disturbing experience with a MN troll who I and unfortunately a few others were taken in by and so I probably do report more things these days. It's really not anything personal and I'm sorry if I've inadvertantly flagged up a genuine thread. That's why MN ask to report because then they are the ones who can make the judgement without unnecessary upset being caused to a genuine poster which I thought was fair.

It was definitely a report and not a PM because it came up with the report form and I had a reply email. I'm sorry the text included wasn't very sensitive, I never really know what to say on them and I was tired and wasn't particularly trying to word it in a sensitive way since I just wanted to give MN a heads up just in case there was something odd. I don't know if you've seen other posts I've made around the boards but I always try very hard to be sensitive and even if I have doubts about a poster, I would always post in a supportive manner on a thread, I believe that even if the OP is not genuine, replies can always help somebody else reading, so they are always valuable, and I don't post unless I feel I have something helpful to add. Unfortunately on some emotional threads posters can get sucked in and offer a lot of themselves and very personal experiences and where there is the case of a troll this can be extremely upsetting.

I really didn't mean to upset anyone and I'm sorry for what you are going through at the moment, I didn't have any particular advice at the time which was why I didn't post directly. I am quite upset that my name and email have been given out although I understand it was a mistake.

thank you for setting the record straight. i am genuine and this was my first time using mumsnet ( what a fiasco lol ). i too am sorry i posted your name as the person who reported me. in a way though its been a good thing as it has bought to attention the mistake mumsnet making giving out personal details.

Hi everyone,

Thanks to everyone who brought this thread to our attention. We've looked into things our end, and it was an error on our part.

We've posted on the thread in question to explain what happened. Here's what we said:

"We've recently switched over to a new report system, and we're still getting to grips with aspects of it. On this occasion, we mailed you off the back of a report we'd received, and forgot to hide the report part of it, which unfortunately included the email address of the reporter.

Mumsnet is a post moderated site, and we actively encourage our posters to report anything they're not sure about. It happens all the time, and it's just how the site works.

We do take our posters' privacy and data security really seriously, we are so sorry that this happened, and we're taking steps to make sure it doesn't happen again."

Whilst we're here, we'd like to say that no-one should ever feel bad about being suspicious of a poster. We ask you to report and we always appreciate you telling us exactly what you think. Don't ever feel that you should hold back.

Bertie - we're just replying to your mail now.

Thanks Kate.

Im not happy to learn that our privacy is dependant on someone remembering to hide a bit of an email!

It is a monumental cock-up and we're extremely sorry. For context, we deal with around 1000-2000 reports each week (sometimes more) without managing to divulge anyone's personal data to the wrong person, and so while this is a horrible error we'd like to reassure you all as much as possible that your details are safe with us. (I realise this sounds a bit like the swimming pool attendant from The Day Today )