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Due to a security breach we are resetting all passwords across Mumsnet

729 replies

RebeccaMumsnet · 12/04/2014 17:32

Following the recent security breach related to Heartbleed we are reseting the passwords of all users.

On Saturday 12 April, we will remove all passwords from our system and to use the site, you'll need to reset your password by clicking on the password reset link.

Type in your email address and click the 'Request reset' button and you will receive a mail to your Mumsnet registered email account. (You will need to click on the link in the mail within 30 minutes of receiving it, without changing the device you're using i.e swapping from phone to laptop, or you'll need to request a further reset).

If you do not receive a mail, please check you spam folder. The password reset mail will come to the email you used when you first registered with Mumsnet.

If you don't receive or can't access your reset mail, please [email protected] for help.

We are very sorry for all the fuss. We want to assure you that we followed all the published steps to protect members' security as soon as we became aware of the heartbleed security risk, but it seems that the breach occurred prior to that risk becoming known.

Most importantly, if you use the same password here as elsewhere, we strongly recommend you change your password on the other sites too.

Thanks,

Justine & the MNHQ team

OP posts:
ItsAllGoingToBeFine · 12/04/2014 20:42

If you use login with google/login with Facebook do you need to change your google/Facebook passwords too?

GiddyUpCowboy · 12/04/2014 20:44

I would change your email passwords as there could be far more published elsewhere, they have the username, password and email, they haven't published it all just bits.

ItsAllGoingToBeFine · 12/04/2014 20:45

mashable.com/2014/04/09/heartbleed-bug-websites-affected/

headlesslambrini · 12/04/2014 20:46

Just done it - easy peasy lemon squeezey

headlesslambrini · 12/04/2014 20:48

Just done it - easy peasy lemon squeezey

SwedishEdith · 12/04/2014 20:53

Ok, I changed password when I logged on at about 17.30- 18:00?? this evening (all as per the instructions and via the mn email link etc) Then I got another email again about an hour later from mn. Is this just a precaution that's been sent to everyone or....??

RowanMumsnet · 12/04/2014 20:53

@ItsAllGoingToBeFine

If you use login with google/login with Facebook do you need to change your google/Facebook passwords too?

We'll try to find out for sure, but tbh the current best advice is to change everything

firstchoice · 12/04/2014 20:55

hmm.
have tried twice.
firstly got 'page not available'.
now not got an email to my email addy re password re-set.

so do ALL passwords on all site (ie personal banking / paypal etc) need re-setting????

RowanMumsnet · 12/04/2014 20:57

@SwedishEdith

Ok, I changed password when I logged on at about 17.30- 18:00?? this evening (all as per the instructions and via the mn email link etc) Then I got another email again about an hour later from mn. Is this just a precaution that's been sent to everyone or....??

Sorry, this isn't deliberate - it did the same thing to me!

RowanMumsnet · 12/04/2014 21:00

@firstchoice

hmm. have tried twice. firstly got 'page not available'. now not got an email to my email addy re password re-set.

so do ALL passwords on all site (ie personal banking / paypal etc) need re-setting????

Apologies and please keep trying - it's being a bit glitchy because of the sheer numbers doing it. (Assuming that the email address you're checking is definitely the one that's registered with us?)

ouryve · 12/04/2014 21:01

Google recommend you change their password, anyhow. Ditto Yahoo.

Ineedmystrengthback · 12/04/2014 21:02

Grin success !!!! It only took me 3 hours

Hands out gin....

NearTheWindymill · 12/04/2014 21:02

Done it on Mnet. Had an e-mail from AOL and trying on the account that used the same password without success.

I can't remember which flipping accounts have the MNet password. Ruddy Norah.

OMGtwins · 12/04/2014 21:02

rustybear yes you're quite right, change your password now and change it again after the website is fixed is safer than not changing it. Especially if you have the same username and password across several sites.

imnotmadeofeyes this can't be fixed with antivirus or patching for us (om the client side) because it's not an issue with your computers/phones/tablets it's an issue with the servers that host the websites on t'internets that we connect to, sad times...

NearTheWindymill · 12/04/2014 21:04

I don't do Ebay, I don't do PayPal, I don't do internet banking. I have the password linked to a few things but not many and get very confused as to which password relates to which account. I have 4 e-mail accounts. Does this mean I might be relatively safe. I never ever use my debit card on the internet. Only ever my credit card which I think is insured.

Maryz · 12/04/2014 21:06

This reply has been deleted

Message withdrawn at poster's request.

RowanMumsnet · 12/04/2014 21:08

@Maryz

Poor Rowan.

She is missing BGT.

Actually lucky Rowan Grin

Nooo it's worse than that, I'd promised DS1 a trip to Pizza Express somewhere posh for dinner and now he's looking at me like Hmm while playing on the Xbox

Sirzy · 12/04/2014 21:09

I hope Rowan is being paid overtime tonight! She is even managing to find time to send out emails apologising for not being able to change the email address straight away!

BeerTricksPotter · 12/04/2014 21:10

This reply has been deleted

Message withdrawn at poster's request.

Maryz · 12/04/2014 21:11

This reply has been deleted

Message withdrawn at poster's request.

NearTheWindymill · 12/04/2014 21:12

Well, if they're on double time, like good Guardianistas they'll have no probs paying a high marginal rate of tax Grin

RowanMumsnet · 12/04/2014 21:14

Aw don't worry, we get looked after Grin

InspirationFailed · 12/04/2014 21:15

I can't change my password.

I clicked the link to reset

Change the password

Try to log in and get the 'unverified account' message and it tells me to click a link in the confirmation email.

But there is no link in it, so I click to resend the confirmation email and get this message (on the photo)

I'm assuming I'm logged in now under my old password (I clicked to log in with google and it logged me in without me having to put any password in)

trace2 · 12/04/2014 21:15

We need to know if mumsnet has been patched because if not then the new password will be as vulnerable as the one it replaces.

Sizzlesthedog · 12/04/2014 21:15

I have changed passwords etc. having a wibble. Checked amazon and my recent viewing history was all the mn books. I haven't looked at these on amazon. Scared now.

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