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Original poster

Cmon HQ, please may you give us a break now?

13 replies

ChaosTrulyReigns · 10/09/2012 13:37

"This is a wind up" was acceptable in the olden days.

But not now.

There's been a few threads recently where the OP was not about begging, emotional vampires, beyond the pale stuff and that ilk.

Just stuff, that if you were having a conversation with your mates, you'd express incredulity.

Why can't these comments be left to stand, rather than a reflex actoin of just zapping them?

Surely there's a difference between a "you've gotta be kiddin" and trill hunting?

Please, please take each comment/thread as a separate case, I really think there's a danger of spoiling the boards with this eagerness to eradicate any implucation of doubt.

Sad
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MNHQ

RebeccaMumsnet · 10/09/2012 13:46

@StealthPolarBear

Doeent everyone get their dh to blow dry their bum with a hairdryer after a shower?

QOTW?

MNHQ

RebeccaMumsnet · 10/09/2012 13:47

Hi Chaos,

Assuming you have a specific post in mind? Do you want to report it and we will take a look and try and explain?

MNHQ

SandyMumsnet · 11/09/2012 11:20

Hi Everyone,

Sorry some of you may think we don't take MNers opinions seriously, we do.

We take the view that it's always better to give folk the benefit of the doubt.

Smile

Please report anything you feel we should see, we will always be happy to take a look.

MNHQ

HelenMumsnet · 11/09/2012 14:14

Hello. Thanks for expressing your concerns.

Just for the record, we absolutely do not just delete anything that's reported - although it would definitely make for an easier life down at MNHQ!

We do always try to look at the reported post in its context - and deleting is definitely not our reflex action.

That said, if a post is reported to us and it does break our guidelines, we do (generally) have to delete it - and any others on the same thread that break the guidelines, too.

So, for example, if someone has posted, "Go away, you're a troll and your story is ridiculous", we would delete (for trollhunting - and for a personal attack). And if a dozen other people had also posted, "Yeah, unbelievable!" or something similar, those posts would probably go, too - for joining in the trollhunt.

But, of course, Chaos, if you posted, "I've just died my hair green" and someone replied, "Unbelievable!", it would have to have been a VERY heavy Gin Day at MNHQ for us to delete that. And I'd truly be astonished if we ever had.

FrankWippery, we're sorry if you feel we haven't replied to your reports. We do try very hard to reply to every mail that comes in, but we can have a look back and see if there are some from you we haven't acknowledged.

Please don't give up reporting, though - your reports (and other people's) are hugely useful and help us greatly in unearthing hairy-handed among us. The unearthing can take time, though, and we do understand that this can be frustrating. But, since our stance is always to give folks the benefit of the doubt, we do like to be sure before pressing the Eject The Hairy-Handed button.

MNHQ

HelenMumsnet · 11/09/2012 14:26

@BlameItOnTheCuervo

What about reports for PAs? Where do you draw the line between being straight talking and being a twatbucket?

Depends . But it really does depend - on the context.

I think if you called me a twatbucket, I'd delete you, though

MNHQ

HelenMumsnet · 11/09/2012 14:38

@laptopwieldingharpy

What I mean is: what is the law and what are you scared of?

Not sure entirely what you're getting at, laptopwieldingharpy. Are you saying you think we're deleting because we're scared of being sued?

MNHQ

HelenMumsnet · 11/09/2012 14:43

Grin
MNHQ

HelenMumsnet · 11/09/2012 14:56

@laptopwieldingharpy

simple answer Helen is yes. The guidelines did not appear out of thin air. Mumsnet is now too big as an opinion leader, or trend setter or whatever you want to call it.

OK, the answer is (mostly) no: we do not delete out of fear of being sued. Though, as the libel laws currently stand (do join us in signing the Libel Reform Campaign's national petition for libel reform Wink), we may well feel we have no choice but to delete posts that are reported to us as being potential defamatory.

Our Talk Guidelines did not, indeed, appear out of thin air but have remained pretty much the same since Justine and Carrie first put them together shortly after Mumsnet started - with only the odd tweak or two over the past decade.

MNHQ

HelenMumsnet · 11/09/2012 15:03

@Hullygully

I can see that, Blameit, but then MN should email them back and tell them not to be such tattletale wankers.

And indeed we do. Although not in those words of course

We would not delete a thread simply because it had not gone the OP's way.

(There wouldn't be much MN left, if we did...)

MNHQ

HelenMumsnet · 11/09/2012 15:04

@BlameItOnTheCuervo

Getorf, yes. I was one of them. How I laffed. Because, I have nothing to hide.

Shock Are you saying you're a sockpuppet, BlameItOnTheCuervo?

MNHQ

HelenMumsnet · 11/09/2012 15:21

@Hullygully

No I mean the PO that report posts that have a modicum of wit and humour that frightens them because they don't understand it and feel intellectually challenged. The majority, these days.

Well, we certainly wouldn't want to delete wit and humour - but I guess it would depend how that wit and humour was expressed. If it was accompanied by a personal attack (ie "[witty comment, witty comment], you cow"), that would be different.

In the end, most deletions are a judgement call. And, try as hard as we do, sometimes our judgement (and/or our sense of humour) may be off. But we do aim to get it right most of the time - and we're always happy to hold our hands up when we don't.

I'm afraid I have to go now, as it's actually my day off and I have an appointment I can't miss. But RebeccaMumsnet is about, so do keep posting if you have any other moans Qs.

MNHQ

RebeccaMumsnet · 11/09/2012 15:42

@TantrumsAndGoldAndOrange

If you are nasty to someone but stay within the talk guidelines that's ok. Plenty of people have this down to a fine art.

You are correct about having it down to a fine art, we are certainly not naive to this and if someone is persistently posting in that way and it is reported to us, we will mail them about it.

We do also have warnings against goading and posting to inflame in our guidelines and we do follow up on this if it is reported to us.

MNHQ

RebeccaMumsnet · 11/09/2012 16:05

@FancyPuffin

The thing is though, that even when it is blatant trolling we are deleted;

A glimpse of the future

I'm sorry to hear that you are currently on fire liarliar may I offer you a hug and the suggestion of water. If you pm me your paypal details I will donate to a water fund.

Yes, because troll hunting is against our guidelines regardless of whether or not you are right.

Many genuine MNetters and a couple of MNHQers have been called troll before and it's awful.

Many people NC when something happens in their life that is a bit out of the ordinary, a quick report and we can reassure you that they are the real deal or investigate further and ban/post etc if not. There is no reason to troll hunt on the thread.

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