But then you get teachers whinging about parents complaining re homework, emailing them at midnight, etc. How likely is a teacher to actually take it on board seriously if parents "raise concerns", or will it just be ignored with the teacher whinging about the parents on social media?
- Don't email at midnight
- Don't email expecting a reply within an hour and theb call the school repeatedly to ask if I've got your email (this is true sadly)
- Communicate reasonably
If a parent sends me ab email saying:
Hi Mrs Pops,
I was wondering if it would be possible to speak to you about the homework set for DC as I'm keen to help support DC's learning. Could you give me a call please
Then I'd happily call them back. Or if thry call up and say DC has had homework on X Y X. Obviously I don't know the class context but as DC's parent I'm a little worried that they aren't gaining maximum benefit from these tasks because... I back you completely on homework but this is the battle we are having at home and i feel the tasks are contributing to it. Is there any chance you could look into some other tasks?' then I'll take it on board.
What i will never take on board are things like this:
(Note in planner) Mrs Pops, Emily has NOT completed their homework because WE were too busy at the weekend to sit and colour with her. She says no homework gets a detention but she will not be having a detention for this
(In lesson) I haven't done my homework because my mam says she's going to speak to you
(Phone call)
Parent: I want to speak to Mrs Pops
Reception: I'm afraid she is teaching
Parent: But I want to speak to her before period 3 when she teaches my child.
Reception: that's not possible. She is teaching. We generally have a 3 day turn around on non-emergency messages
Parent: But i'm not having her tell my child off for not doing a detention. Can you give her a message that...
Reception: I'm afraid not. I can arrange for Mrs Pops to call back within the next 3 days.
Parent: I want to speak to the head. You claik you want to work with parenta but then ignore us
Receptuon: the head is unavailable. I can ask him to call you back.
Parent: I want to speak to someone senior now.
(Recpetion find a member of SLT who takes no shit)
SLT: Hello Parent. As our reception staff have already said, you cannot demand to speak yo staff. You are welcome to request a call back or make an appointment for a meeting.
Parent: But.... goes on long rant...
SLT: Your options are a call back or a meeting.
(Phone call): I'm unhappy with your homework. You clearly don't know thr clas and insist on setting wrong homework/too much homework/not enough homework. How do you expect my child to do wrll when you can't even be bothered?
(Phone call)
Parenr: My child informs me that you have supposedly given them a detention for incomplete homework.
Me: yes. The task was... and they have done...
Parent: well how were they supposed to know. You clearly didn't explain it well enough.
Me: actually we went through it in class and...
Parent: obviously not. Mychild would lie to me!
Me: as I was saying before you cut me off, we went through it in class and looked at the criteria...
Parent: how are they meant to know whay good enough is!?
Me: as inwas sayinh the criteria tell them that and i also showed them some models so all was clear
Parent: Well they forgot didn't they. You teachers forget what it is like as a child. How are they meant ti temember all of that?!
Me: The sheet was stuck in the student books and an electronic copy was put on the VLE to access at home
Parent: As if I know how to use the VLE
Me: but the sheet was also in your child's book.
Parent: You still havent told me why you have given my child a detention
Me: because the homework says 2 pages abd they've done 5 lines
Parent: It's been a busy weekend. They had (lists events and outings)
Me: I appreciate that, but they have had a week so the detention stands.
Parent: What part of I don't give permission are you not getting!
Me: I don't require permission. The law affords me the right to set detentions. We inform home as a courtesy. Detentions are clearly in our behaviour policy, as is homework.
Parent: I'm getting fed up with you. Theu are NOT doing a detention for a piece of homework that you didn't explain.
Me: The detention stands. I don't require your consent and I don't appreciate your confrontational tone so I think this discussion is coming yo a close.
Parent: But you aren't getting it. They will NOT BE DOING A DETENTION.
Me: If they don't attend the detention I will follow school behaviour policy. I hope you choose to support the school on this.
Parent: I HAVE SAID TO YOU ALREADY I AK NOT SUPPORTING YOU.
Me: then as i havr said, that is a shame. I will pass your concerns to a member of senior leadership.