Sorry Womens Aid are wrong as are local authority. Domestic abuse situations involve a different set of criteria for homelessness where domestic abuse (whether physical, emotional, financial or a combination) and should present in an emergency band - will depend whether children or not as to element of "emergency" (not my emphasis). There should be something on your local authority's website about this - search the council website and then when you contact them press this information again and again and again until they accept responsibility. You may have to really really push them on this as they like to absolve themselves of any accountability.
Mine are currently doing this despite their clear (and government) policy. For me I won't push because I can currently fund a private rental but it's there in case I need it.. Find your local domestic abuse charity (but again I find they really don't know the law and are great at "soft" stuff but not on actual legals also they may offer refuge if they have available (can be a room or if lucky an apartment) but if you are deemed to be too able to pay you will lose out and left to find a private rental (can understand as places are limited). They also like to pass the buck.
I was told by an IDVA that if deemed in need for emergency refuge, you could end up virtually anywhere in the country which is a pain with children, particularly if at the GCSE or A level stage where you need stability. You may be placed in a hotel for a few nights before moving to refuge.
The one "good" thing is that if the house is not in your name and you are married you can register a caution against the owned property (you can do this yourself or instruct a solicitor) but really crucially because you are NOT deemed to own another property you will get universal credit no issue. For many of us leaving but still owning a property (with the ex still living in and refusing to vacate) we are stuffed as we can only claim universal credit for 6 months before it's stopped unless we can prove property is up for sale (with ex stalling) or has a sale. It's then up to an assessor to decide whether we still qualify for universal credit.
Honestly, from the little I've learnt I should put up a "if you are leaving an abusive relationship this is what you need to know" ..... as the domestic abuse charities don't do this and they should.
Lots of people offer "emotional support" (think aw babes how terrible, or I can't believe it, or let me know if you need a vent or sending you love, or house is both of yours as you are married (or common law marriage which doesn't exist legally)) but what I found is that I really needed to know where I stood financially - how would I cope; be able to feed myself and children, pay bills, ensure they got to school and saw their friends and any close relatives. Good practical support is what I needed initially.
Other option is (if it's possible) is an occupation order for the home. Beware this only gives you short term protection. Maybe 12 months at best and needs a court to confirm that effectively your spouse is kicked out of the family home.
In your shoes I would:
- Contact Womens Aid/local domestic abuse charity
- Contact local council about options for housing
- Contact a solicitor for any that offer a free basic advice for family/divorce (not all do)
- Any local citizens advice/pro bono/local university law department that offers a law shop
- Any employee offering you have with work (law, employee assistance program, counselling)
- Turn to use/entitled to and places like moneysavingexpert/mumsnet money/single parents board
- Contact family/friends - is anyone able to help with accommodation or perhaps ferrying children to school if you move further away.
This is BEFORE leaving. Try also to have a leaving fund which you can access in cash or a separate account. However little it all helps. Plus what everyone suggest; copies of birth/marriage certificates, educational achievements, bank statements etc etc somewhere safe in cloud or hard copied at a family members (if you trust them). I've probably missed stuff but hopefully you get the picture. If there are ensuing SS and police involvement having good records will also assist (eg copies of text messages, emails to ex/family members/school etc). Make notes of interactions each day and email them to yourself at least daily so have a note of what actually happened so you have evidence, Pictures/video/audio also good if you can but not if compromises safety. Phone good for this. Unless of course you have a partner who relentlessly videos/audios covertly or not and then doctors them!
Best of luck!