Dh just interfered and he can not undrestamd why I am peed off. Would this annoy you?

[DrNortherner]

I had applling customer service in M&S today, got back to work very cross so sent an email to the store manager complaining.

Came home and relayed the story to dh about how crap this woman was. He says "I'll call them and complain too" No says I, you were not there.

So I pop to the gym for an hour. Come back and dh says "I've called M&S"

Turns out he called, gave the same womans name and complained that he too had received terrible service from the same woman.

I am furious.

He says I am being unreasonable here.

Ugh, I can see that he means well, but now it will look like some sort of weird personal attack or something.

I'd be annoyed too. One complaint against her may just result in a telling-off, two may result in her being disciplined more harshly or even losing her job.

Why on earth did he feel the need to complain too?

I think your DH means well and wants to support you (on a positive note), he was just a bit misguided in the execution.

yes it would annoy me a lot
it was a bit strange for him to do it don't you think?

Same as Anna - I think he means to be useful!

It is a bit strange yes, and even stranger he refuses to see why I am annoyed.

He's gone off for a bike ride in a huff.

FFS if he wants to be useful he could have done some washing or ironing, but oh no.

I think he meant to be supportive but he may have scuppered your chance of getting any positive response. M&S may think it so strange that a husband and wife both receive bad service from the same assistant that they ignore your complaint altogether.

does he sometimes do stuff for you like this that you do appreciate? you know, it sounds a bit caveman - sometimes it is nice to be looked after and protected like this, so maybe he thought you would like it?

How weird - you are totally right to be pissed off.

Apart from anything else your DH's story isn't true which might undermine your story if they smell a rat.

I'd be mad too. How silly.

whadda burk

Tricky... It's a pretty misguided attempt to help, but I guess the intention was there and he wanted to support you, he just went about it all wrong! I bet he feels bad about it now and is acting all defensive to make himself feel a bit better.

Don't be too hard on him DrN, it's quite sweet really .

So he phoned up and made a false complaint?

I would be extremely annoyed, and let the company know what he had done, tbh.

What if she lost her job over it?

My dh annoys me by taking over any complaint i have, and getting results! It's like talking to a MAN suddenly puts it all in the right. But to phone and complain about the same woman (fictitiously) is plain wrong.

He abides bad customer service, so I think he saw it as an opportunity to complain (he likes to complain)

FWIW he didn't actually tell M&S he is my dh, or leave his name.

LOL re doing the ironing

I bet few men would think of that option while being 'useful' then again I suspect few would think to call M&S to complain about a member of staff that pissed off their wife too

I think it is probably best to just think of him as being rather unique!

I'd mainly be mad because he lied about someone and possibly got them into more trouble. That unfairness would make me very cross.

Maybe you should fess up to M&S?

Not the full details I mean - but you could email again and just say that you have just found out that your husband phone them about the same incident and you didn't want them to think there were two separate issues here.

Or maybe make DH do it as punishment

He was in a bit of an odd mood really. I sai we needed some milk and he had a go at me cuase he thought I was having a did at him not getting any milk when he has had a day off.

Then he accused me of being tra la la cause I've been at work and a[pparently I always get big ideas when I've been at work

Can you tell he has a huge chip on his shoulder about my job?

It does sound like he was in a cross mood and couldn't resist jumping at the chance to act very cross with someone (M&S lady rather than you)

DrN - tra la la ???

LOL

I work in customer service and often, if a woman is complaining to me, she will then put her husband on to have a go, not sure if he is insisting on getting involved or if they think having a man shouting at me will get them results..it doesn't