So my boyfriend broke up with and I was abusive towards him. I posted about it on forums but some people actually said he abused me which I wasn't expecting. One woman told me contact Women's Aid. The woman on the phone listened well. She said she thought my behaviour (although not ideal) wasn't really abuse and said that my boyfriend sounds like the the one who was more abusive. I have also called a helpline for abusers who said I was more the abuser but could only spend 20 mins.
I also posted on the Women's Aid forum and most people said he was probably manipulating me into thinking it was me when it was him instigating and I was just reacting. I was confused and doubting if the helpline was bias after all this mixed opinions and just wanted to discuss further/get second opinion. I then called women's aid again and was told that I couldn't have another phone call as I told them I'd called previously. When I'd said why I was calling I.e. to ask what is abuse in mine and ex boyfriends case. she said they can't tell me if I was abusive. I asked why I could be told that my partner was abusive (when I called up before) but not me and why other helpline said I was abusive. She straight up ignored me. So I just said 'so is there no way I can ask that to anyone then?' She ignored me and told me to ask my therapist. I then just said politely that it was a question about the helpline though and she said to bring it up if I go to a group session at my local WA.
It seems strange that she volunteered that statement but was unable or unwilling to answer my question. It leads me to believe that they really are very bias and it is very confusing. it seems there is no helpline to turn to where they can tell you if you're an abuser and tell you if your partner was abuser as they say you can call to discuss 'what is abuse?' but seem bias?
Please help. I don't understand. Anyone have any experience with this? Or insight?