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Estate Agents not letting us put in an offer?

618 replies

Abcdefghijklmnoo · 21/02/2026 08:37

Hi all. We have no experience with dealing with estate agents so I was hoping someone would be able to advise on the below!

We really want to put in an offer on a property. It’s listed on Rightmove (and has been for 5 weeks), and is a £900,000 house on a street full of £2m+ properties. The area is full of elderly people in average properties that are then typically snapped up by developers and resold for insane amounts.

I initially rang hoping to view the property after it has been on the market for 2 weeks. I was told that there are to be no more viewings as the seller has accepted an offer in principle, but was waiting for them to sell their own house. End of call.

I rang back a week later and asked about the house again as it was still on RightMove. I was told that it was still on Right Move as it hadn’t sold as the seller was waiting for the buyers own house to sell. I asked if I could view as I may want to put an offer in too and was told no as the buyer had accepted the sellers offer (then surely it should be taken off of Right Move?).

A couple of weeks on and the house is still available to view. I rang off of another number and was told the same story again.

Can anyone shed any light onto this? Surely if the sellers are waiting on the buyers to sell, then they may still be interested in receiving new (potentially higher) offers? I can’t help but think something dodgy is going on by the estate agents as the house is such a bargain in a very desirable area.

OP posts:
Abcdefghijklmnoo · 21/02/2026 17:35

peacefulpeach · 21/02/2026 15:58

Are you in London op?

No. We’re in the midlands.

OP posts:
Abcdefghijklmnoo · 21/02/2026 17:39

PizzaForBreakfast · 21/02/2026 16:17

What I’ve also seen done is that it’s kept on the market by the EA, they refuse all viewings, tell the seller there is no interest and then push a mate’s low offer through and say it’s the only interest we’ve had and strongly suggest they should accept the shitty offer.

This is what I’m presuming too.

OP posts:
Luvmusic · 21/02/2026 17:39

Under the estate agents act of 1979, estate agents are legally required to pass on all offers in writing. Not the exact wording but I'm rubbish with technology.

Tacohill · 21/02/2026 17:39

Definitely put a note through the door with your contact information and the amount you’re willing to offer (or some sort of suggestion that you’re not a time waster).

Ask if you can please view the property with the intention of putting in an offer that they can use as a back up option if the current sale falls through.

If it’s less than half the price of all the other homes then chances are they have a long waiting list of potential buyers and so I wouldn’t get your hopes up.

I am shocked how many scam artists there appear to be!
A relative sold her house for very cheap, even though it was worth more (they said it was the highest offer they received).
3 estate agents gave a similar price and so she just accepted it but she found out that those estate agents were connected to each other.
We felt it was dodgy but couldn’t put our finger on why and these are all big name EA and so didn’t believe they’d act in an unprofessional manner.

ColourThief · 21/02/2026 17:41

This reply has been deleted

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Menohaze · 21/02/2026 17:43

I've seen it first hand and I 100% follow the rules and I was probably naïve to think these things didn't happen until I met someone who was involved in this sort of thing - I was so shocked (no longer in my life) but I guess it happens a lot, a quick way of making money for dodgy estate agents, definitely try to make the offer direct through any means possible

Gingercar · 21/02/2026 17:43

I would try to speak to the neighbours and see if they have any contact information or/and leave a letter through the door of the property. No harm in trying a couple more times.

Abcdefghijklmnoo · 21/02/2026 17:45

Kalanthe · 21/02/2026 17:30

This is dodgy because it happened BEFORE an offer was accepted. In this post OP is refused a viewing on a house where an offer was accepted weeks ago. This is quite common. I know that estate agents are lying bastards but in this post there is nothing that I haven’t seen before in my own experience. I was refused viewings because houses were under offer, the ad for the house I bought was still on rightmove until completion. It all happens in legitimate transactions. Estate agents are only obliged to pass on offers (if anyone dares to make an offer without a viewing), not that someone wants to view a house that is already under offer

I rang up when the property had been on for just under a week (IIRC). Yet was told that an offer had been accepted and no more viewings.

OP posts:
Abcdefghijklmnoo · 21/02/2026 17:46

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

I wasn’t asking for sympathy, I was asking for advice?

OP posts:
Abcdefghijklmnoo · 21/02/2026 17:48

A few people have asked about neighbours - both houses either side are big new builds (I’m not even sure if people are living in them yet). And I don’t think I’d feel comfortable knocking on other houses in the road to ask about the owner of the house.

OP posts:
Abcdefghijklmnoo · 21/02/2026 17:50

I think I’ll ring the estate agents on Monday and ask about putting in an offer. And question whether an offer would be presented to the seller or not (when I last spoke of them, they didn’t mention it being possible to offer on the property).
If I get a strange vibe from them, I’ll post a letter through the door. I don’t have big hopes for this though as the house is already empty so there would be little need for somebody to be in the house. I would imagine the estate agents are ‘looking after’ the house.

OP posts:
DrPrunesqualer · 21/02/2026 17:52

Abcdefghijklmnoo · 21/02/2026 17:34

What’s the thought behind excluding cash buyers?

Would also be interested @PigeonDuckGoose

EvangelicalAboutButteredToast · 21/02/2026 17:54

It’s so annoying isn’t it. I wonder if you could kind of rock the boat a bit on Facebook. See if you can find a residents group for the area the house is in and post an enquiry post asking if anyone knows who the owner is. You could kind of feign innocence and say you had been trying to make contact with the owner re. ab offer on the house but were currently being gatekept from it by the estate agent. Yes it might be a good idea to do this NOT under your real name as I suspect it will flush out the estate agent but it’s something I would do before I walked away altogether just incase your suspicions are correct that there’s some cronism going on.

Kalanthe · 21/02/2026 17:56

Abcdefghijklmnoo · 21/02/2026 17:45

I rang up when the property had been on for just under a week (IIRC). Yet was told that an offer had been accepted and no more viewings.

In the first post you said “I initially rang hoping to view the property after it has been on the market for 2 weeks”

My house went on the market on Tuesday, on Monday after a 1 day of viewings (Saturday) we had 4 offers, 2 above asking and we accepted one of them. There were no viewings after this even though we didn’t even say we didn’t want them. Yes you could genuinely be a victim of a dishonest agent, but nothing that you described is out of the ordinary- I came across all of it

SchrodingersParrot · 21/02/2026 17:59

If I get a strange vibe from them, I’ll post a letter through the door. I don’t have big hopes for this though as the house is already empty so there would be little need for somebody to be in the house. I would imagine the estate agents are ‘looking after’ the house.

If you're right about that, OP, then it's most likely that the person who finds the letter will be the EA. In which case, I suspect that's the last anyone will see of it.

DrNo007 · 21/02/2026 17:59

hazelnutvanillalatte · 21/02/2026 17:22

How was it discovered?

Not sure - it was in a small village and I think people just talked to one another and the story broke. The press covered it.

Aluna · 21/02/2026 18:00

SheilaFentiman · 21/02/2026 17:12

It’s not on the EA to advise the OP on law or other matters. The OP is not their client.

They are not obstructing her making an offer. They are - IMO - following vendor instructions to allow no further viewings now an offer has been accepted.

PS you still haven’t answered the liar question.

Edited

No indeed it’s the EA’s responsibility to get their sellers the best possible offer.

Aluna · 21/02/2026 18:02

Abcdefghijklmnoo · 21/02/2026 17:50

I think I’ll ring the estate agents on Monday and ask about putting in an offer. And question whether an offer would be presented to the seller or not (when I last spoke of them, they didn’t mention it being possible to offer on the property).
If I get a strange vibe from them, I’ll post a letter through the door. I don’t have big hopes for this though as the house is already empty so there would be little need for somebody to be in the house. I would imagine the estate agents are ‘looking after’ the house.

Don’t ask them OP, just tell them you’re making an offer on x property and can they please pass it on.

Absolutely no point posting a letter to an empty house.

SheilaFentiman · 21/02/2026 18:05

Aluna · 21/02/2026 18:00

No indeed it’s the EA’s responsibility to get their sellers the best possible offer.

It’s not the responsibility of the EA to go against the client’s instructions not to allow further viewings after an offer has been accepted.

However, I think I would have more fun playing chess with a pigeon, so I won’t respond to you and your selective reading again.

Aluna · 21/02/2026 18:09

PigeonDuckGoose · 21/02/2026 17:07

Because we wanted our house to go to someone who was a first time buyer or someone moving up the property line so to speak. No interest in selling to a developer (normally cash buyers) and if someone had enough cash to buy it outright they were very unlikely to be this type of buyer.

In the past the only chain I've had fall down was a cash buyer who broke the chain.

I know many won't agree, but my point here is it's entirely up to the seller who they sell to.

We had a few offers, we did not take the highest offer.

? Majority of cash buyers are simply people who’ve already sold their house.

You’re entitled to sell to the least experienced, least secure buyers if you like, but that’s an eccentric approach.

Kalanthe · 21/02/2026 18:10

Tacohill · 21/02/2026 17:39

Definitely put a note through the door with your contact information and the amount you’re willing to offer (or some sort of suggestion that you’re not a time waster).

Ask if you can please view the property with the intention of putting in an offer that they can use as a back up option if the current sale falls through.

If it’s less than half the price of all the other homes then chances are they have a long waiting list of potential buyers and so I wouldn’t get your hopes up.

I am shocked how many scam artists there appear to be!
A relative sold her house for very cheap, even though it was worth more (they said it was the highest offer they received).
3 estate agents gave a similar price and so she just accepted it but she found out that those estate agents were connected to each other.
We felt it was dodgy but couldn’t put our finger on why and these are all big name EA and so didn’t believe they’d act in an unprofessional manner.

This happened to me, but not because they were in cahoots but because they used the same online tool valuing the house - the first one left a printed report from the tool and the second agent came and proposed the same price. I did my research on sold prices in the area and knew that we can easily get £30k more so I pushed for a higher selling price, then my house sold for £35k more after 1 day of viewings. Sometimes agents also lowball the price because it won’t make a substantial difference in their commission, but it will save them a lot of time and resources (no endless viewings) if the price is low enough to sell quickly

Aluna · 21/02/2026 18:11

SheilaFentiman · 21/02/2026 18:05

It’s not the responsibility of the EA to go against the client’s instructions not to allow further viewings after an offer has been accepted.

However, I think I would have more fun playing chess with a pigeon, so I won’t respond to you and your selective reading again.

It is if they have not stated in writing they want no furthers offers.

Now do please stop going on.

Smudgesmith · 21/02/2026 18:17

As you're cash buyers and its not listed as sstc I'd put a note through. We had an issue a few years ago. We wanted to view a house but because we were not listed for sale with the estate agent they were using it to block us. I put a note through, we viewed it and made an offer, that was accepted. As the sale progressed the ea was so vile and pushy we actually pulled out in the end.

DeftWasp · 21/02/2026 18:20

Abcdefghijklmnoo · 21/02/2026 17:02

We don’t know that the vendor has asked for no more viewings.

Exactly, you don't know if they have or have not.

If you want to be in with any chance on this house, follow my previous advice, write a letter/email to the EA expressing your genuine interest, and your position and that you would very much like to view the property if the existing offer falls through, you could post a hard copy through the house door envelope addressed to proprietor

Then leave them alone - it is literally your only reasonable course of action.

Poodledoodley · 21/02/2026 18:22

Do some digging. Don’t trust the estate agent. My house was already under offer when I finally sold my previous one. I got in touch about it as I’d been looking at it on Rightmove for ages and got a message the next day that it was going back on the market. Had my offer in within an hour.