Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Property/DIY

Join our Property forum for renovation, DIY, and house selling advice.

Estate Agents not letting us put in an offer?

618 replies

Abcdefghijklmnoo · 21/02/2026 08:37

Hi all. We have no experience with dealing with estate agents so I was hoping someone would be able to advise on the below!

We really want to put in an offer on a property. It’s listed on Rightmove (and has been for 5 weeks), and is a £900,000 house on a street full of £2m+ properties. The area is full of elderly people in average properties that are then typically snapped up by developers and resold for insane amounts.

I initially rang hoping to view the property after it has been on the market for 2 weeks. I was told that there are to be no more viewings as the seller has accepted an offer in principle, but was waiting for them to sell their own house. End of call.

I rang back a week later and asked about the house again as it was still on RightMove. I was told that it was still on Right Move as it hadn’t sold as the seller was waiting for the buyers own house to sell. I asked if I could view as I may want to put an offer in too and was told no as the buyer had accepted the sellers offer (then surely it should be taken off of Right Move?).

A couple of weeks on and the house is still available to view. I rang off of another number and was told the same story again.

Can anyone shed any light onto this? Surely if the sellers are waiting on the buyers to sell, then they may still be interested in receiving new (potentially higher) offers? I can’t help but think something dodgy is going on by the estate agents as the house is such a bargain in a very desirable area.

OP posts:
Aluna · 21/02/2026 16:40

DeftWasp · 21/02/2026 16:35

We don't know what instructions the EA has from the vendor

The OP just needs to step back, persistently bothering the EA and vendor / vendors neighbours will not get her offer looked at.

Nonsense, she needs to keep going.

Unless the EA has written instructions for no offers, highly unlikely, there’s all to play for.

Persistence is exactly how I got my current house.

Canitgetbetter · 21/02/2026 16:49

If you're really serious about the house, I'd try the next door neighbours! And a letter to the address sent via post. Not ideal but you've nothing to lose. It does sound dodgy to me.

I'd also put in an offer without viewing. In writing. In case you do get hold of sellers independently and EA have been withholding.

Abcdefghijklmnoo · 21/02/2026 17:02

DotAndCarryOne2 · 21/02/2026 14:58

The EA is under no obligation to put any further offer to the vendor once an existing offer has been accepted. The OP is not their client, the vendor is, and the vendor has instructed the EA that there will be no more viewings. We were in a similar position a few years ago. A viewer badly wanted the house and was in the process of reviewing a couple of offers on their own property. We knew they were serious because they offered very near the asking price so we agreed to stop viewings and accept the offer in principle until they had negotiated their own sale. It was only a couple of weeks later that they accepted an offer and the sale went ahead.

Making an offer on a house you haven’t viewed is idiotic and as a vendor l wouldn’t accept it - the likelihood that they will change their minds when they do view is much higher, and then I’ve lost a buyer who was willing to proceed. And if I’m committed to paying the EA fees for introducing me to the buyer whose offer l have accepted, why would l accept an offer from a prospective buyer who has circumvented the sale process and approached me directly because they weren’t prepared to accept my instruction to the EA ? That’s all kinds of entitled and an indication of a difficult buyer who wants their own way over everything as the sale progresses.

We don’t know that the vendor has asked for no more viewings.

OP posts:
Beenwhereyouareagain · 21/02/2026 17:03

BeeHive909 · 21/02/2026 10:17

And each. Time they’ve said no. Unless you don’t understand the word no they’ve told you their position so you don’t need to ring over the house any longer.

From another post by @BeeHive909 :
"She’s determined to be right and keep hounding them. What she doesn’t realise is that by hounding them she’s got rid of her chance of ever getting that house if it was available because they’ll ignore her now."

Yes, @Abcdefghijklmnoo has been told no, but the explanation doesn't feel right to them. It's not hounding to call back for more information; isn't that part of what Estate Agents do?

As several posters have said, it's possible that the EA is making shady back deals with a developer or holding back on offers to keep the price down for a friend. It does happen.

So no more of the "hounding", please.

Hhhwgroadk · 21/02/2026 17:03

Our home was advertised on a Monday am, three viewings later that day, three offers by Tuesday am. We accepted the higher offer, but 10 days later they withdrew. In the meantime we had an offer letter put through our door from one of the first viewers asking if they could be considered if the first one pulled out. As that happened we accepted the second purchaser (solicitor said it was only a name change so no increased fee) and all went ahead at the original agreed price.

Abcdefghijklmnoo · 21/02/2026 17:04

HK04 · 21/02/2026 15:04

Real issue here is OP thinks the house is undervalued so is desperate to snatch the home away from the family who got there first for £s gain. Pushy & entitled is right.

Team original buyer now…

More likely that a developer has got in there first and ‘snatching’ the home from a family…

OP posts:
EnormousGinplease · 21/02/2026 17:06

A friend of mine had her mother's deceased estate on the market for over a year before the solicitor who was also power of attorney woukd accept an offer. This was a house on large plot in Surrey. It maybe the estate agent is in cahoots with a property developer. Unless it says Sstc or at least under offer then I csnt think.of a reason you can't view. You could use the Internet to find the owner of the house or a link.to them. I don't particularly trust estate agents !

Whatifwewereallperfect · 21/02/2026 17:06

Under the estate agents act 1979 estate agents must put forward all offers no matter what until contract have legally exchanged. You could send the agents a letter with your offer explaining this is subject to a satisfactory viewing and stating that you are aware all offers must be put forward to the vendors.
It could be that the vendors would like the current folk who have offered to have the house and are happy to wait it out - as this sounds like an inherited property they may have no urgency. Perhaps they know the people or just felt that having agreed a sale they don't want to go back on their word so be prepared for a no.

PigeonDuckGoose · 21/02/2026 17:07

Aluna · 21/02/2026 16:00

So no cash offers because you specifically want a mortage + chain that could fall apart at any point. Ok.

Because we wanted our house to go to someone who was a first time buyer or someone moving up the property line so to speak. No interest in selling to a developer (normally cash buyers) and if someone had enough cash to buy it outright they were very unlikely to be this type of buyer.

In the past the only chain I've had fall down was a cash buyer who broke the chain.

I know many won't agree, but my point here is it's entirely up to the seller who they sell to.

We had a few offers, we did not take the highest offer.

SheilaFentiman · 21/02/2026 17:09

Canitgetbetter · 21/02/2026 16:49

If you're really serious about the house, I'd try the next door neighbours! And a letter to the address sent via post. Not ideal but you've nothing to lose. It does sound dodgy to me.

I'd also put in an offer without viewing. In writing. In case you do get hold of sellers independently and EA have been withholding.

Edited

If someone knocked on my door to ask about the house next door because they thought an EA was lying to them, what I would pass on - if I even knew the executors - is “you might want to avoid these stalkers, I certainly would prefer not to live next door to them”

Abcdefghijklmnoo · 21/02/2026 17:09

Aluna · 21/02/2026 15:51

Have you rung them again today? Ask to speak to the director of the office if you don’t get anywhere.

They’re closed today (why they are closed on a Saturday, I have no idea!).

OP posts:
SheilaFentiman · 21/02/2026 17:12

Aluna · 21/02/2026 16:18

They should be telling their seller they’ve got someone interested in making an offer.

They’re obstructing the OP from being able to make a written offer, and they didn’t inform her that if she did so they’d be obliged to present it.

The way round it is to make a verbal offer.

It’s not on the EA to advise the OP on law or other matters. The OP is not their client.

They are not obstructing her making an offer. They are - IMO - following vendor instructions to allow no further viewings now an offer has been accepted.

PS you still haven’t answered the liar question.

Goonyoucanaskme · 21/02/2026 17:12

When we recently accepted an offer , the agent cancelled other viewings that had been arranged.
But they also should mark the house as Under Offer or Sold STC. Perhaps this is an error.

PigeonDuckGoose · 21/02/2026 17:13

Mumstheword1983 · 21/02/2026 16:01

Agree but it took a while to update that. Weeks. Perhaps like others have said it looks good for the EA.

This happened to the house we bought it never showed SSTC until like the week before we moved. It was technically SSTC months before. Some Estate agents just don't seem to update SSTC in a timely manner.

DrNo007 · 21/02/2026 17:15

Definitely put a note through the door. There was a famous case locally to us where an EA had an insider deal with a buyer who put in a fairly low offer on a house they really wanted; the EA kept putting off other potential buyers who may have offered more, because of the insider deal. It was a big scandal and put a lot of people off using that EA even though the guy responsible was fired.

SheilaFentiman · 21/02/2026 17:15

Goonyoucanaskme · 21/02/2026 17:12

When we recently accepted an offer , the agent cancelled other viewings that had been arranged.
But they also should mark the house as Under Offer or Sold STC. Perhaps this is an error.

They may not be changing the online info as I assume RM records if a property goes under offer and then the offer falls away. Sounds like this isn’t the firmest of offers but nonetheless is the one the vendors are currently pursuing.

Goonyoucanaskme · 21/02/2026 17:17

I believe they have to pass on every offer made. Odd to do it without viewing but you can try.

hazelnutvanillalatte · 21/02/2026 17:22

DrNo007 · 21/02/2026 17:15

Definitely put a note through the door. There was a famous case locally to us where an EA had an insider deal with a buyer who put in a fairly low offer on a house they really wanted; the EA kept putting off other potential buyers who may have offered more, because of the insider deal. It was a big scandal and put a lot of people off using that EA even though the guy responsible was fired.

How was it discovered?

Menohaze · 21/02/2026 17:22

Sounds like they're getting a bung from a mate/developer 🙄

Luvmusic · 21/02/2026 17:27

Our estate agent told us of further offers made, after we had accepted a lower offer. I thought they had to be open about everything.

Winter2020 · 21/02/2026 17:28

I suggest that you knock on the neighbours doors as the owners might have left contact details in case their was a problem with the house or even as an emergency contact when an elderly relative lived there. Failing that try a note in an envelope through the door- but that could be intercepted by the agent.

Luvmusic · 21/02/2026 17:28

Menohaze · 21/02/2026 17:22

Sounds like they're getting a bung from a mate/developer 🙄

Just read above. I did wonder.

Kalanthe · 21/02/2026 17:30

SimplyT · 21/02/2026 15:46

Happened to us when we were selling our house, we were living abroad, and the person who was being refused a viewing reached out to a family member, when we spoke to the estate agent he said he already had a good offer of almost asking price which he was about to present to us, turned out it was a friend of his and he was refusing other requests for viewings. We ended up getting loads of offers once we insisted he did viewings, we got 15% over the asking price, which was pretty substantial.

See if you can reach out to the owners.

This is dodgy because it happened BEFORE an offer was accepted. In this post OP is refused a viewing on a house where an offer was accepted weeks ago. This is quite common. I know that estate agents are lying bastards but in this post there is nothing that I haven’t seen before in my own experience. I was refused viewings because houses were under offer, the ad for the house I bought was still on rightmove until completion. It all happens in legitimate transactions. Estate agents are only obliged to pass on offers (if anyone dares to make an offer without a viewing), not that someone wants to view a house that is already under offer

JustMyView13 · 21/02/2026 17:31

AnnieLummox · 21/02/2026 11:21

Yay! And if, in three months time when the exclusivity period with the agency ends, they might decide to accept her offer!

Or she could just look for a house that’s actually available, now.

What ‘exclusivity period’?
The house is listed for sale, why do you think the house is not for sale?

Abcdefghijklmnoo · 21/02/2026 17:34

PigeonDuckGoose · 21/02/2026 15:54

Sold recently. Told the estate agent we weren't interested in cash offers and once we had a buyer we didn't take any further viewings/offers because we had accepted his and we aren't AH.

Move on. They don't want to sell the house to you end of. 🤣

What’s the thought behind excluding cash buyers?

OP posts: