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Original poster

Getting annoyed with buyers messages AFTER completion

110 replies

AlexisP90 · 14/10/2025 21:50

We completed a weeks ago all good all moved in etc. As the process had taken so long we got chatting to our buyers and thus they have my mobile number. Seemed nice. Was nice to complain together about the process.

Important to say we asked them if they wanted to do a survery 3 times and they declined every time.

Since then we have had constant messages about things.
"Why are there holes in the wall" - asked them for more info on this but didnt get it...
"People are parking in our space can you ask them to move" - i dont own the house i cant!
"The neighbours are having a party and its disturbing us"
"The water isnt very hot"
"Heating not coming on"
"We dont like the bins can we change them"
"We are concerned that there may be a leak"

Etc...

Now aside from being a bit of a pain they are nice people but honestly im getting sick of it now.

I politely replied that we no longer own the house and cant help with these things but the messages keep on coming!! They mentioned in the last message "we may need to take the leak further and seek some compensation"

Im close to telling them to fuck off tbh.... I dont recall any leak so could have happend at any time but they also did no survey so while im a little concerned about the "taking it further" surely thats not on us?!

OP posts:
RealReginaPhalange · 14/10/2025 21:51

No its not on you. Block the number. I would be annoyed too

Bobbysmumma · 14/10/2025 21:55

They are nice people but won’t leave you alone and are threatening that they may seek compensation. Are you sure they are nice people?! I think I’d block them and forget about it. Lesson for the future never give personal details out. We had it before when our (very incompetent!) estate agent gave my personal email address to our buyer….

MaJoady · 14/10/2025 22:00

Just set up a mail redirect service (so you don't need to contact them) and block. They're not nice people and it's too late for them to be "taking it further" with anything. Caveat emptor!

Original poster
AlexisP90 · 14/10/2025 22:11

Thanks all - you are all totally right.

Ive been too nice and accommodating really. I shouldnt have given out personal details - lesson learnt there.

I honestly wouldnt sell someone a shit dump. Its a beautiful house and genuinely I knew of no issues. We even asked them 3 times when they wanted to do a survey.

My naivety in thinking they were nice people too.

Will be blocking the number and guess ill wait for the letter in the post re "taking it further" (which im guessing any sensible solicitor will suggest they dont have any legal leg to stand on)

OP posts:
strawgoh · 14/10/2025 22:11

If they mention this supposed leak again, suggest that they should be taking things further with their surveyor, not you.

Beamur · 14/10/2025 22:13

Were they in rented accommodation before? They may be used to having things dealt with for them.

caringcarer · 14/10/2025 22:13

Block and forget them.

Original poster
AlexisP90 · 14/10/2025 22:15

Beamur · 14/10/2025 22:13

Were they in rented accommodation before? They may be used to having things dealt with for them.

Yes they were FTB and renting. I understand that but surely when going in to buying a house you realise you are responsible for all this?!

Seems very very silly to assume i was some how their landlord...

OP posts:
WhatYouEgg · 14/10/2025 22:16

How weird! They are treating you like their landlord.

I think I would be blocking them as well now.

mikado1 · 14/10/2025 22:18

I think it's would say 'I hope you can sort any issues. All was well when we left it. Wishing you the very best in your new home.
And don't answer again/block.
For future reference, strictly, you shouldn't be communicating like you were during the sale process. They have no recourse now about any issues. Caveat Emptor!

Needtosoundoffandbreathe · 14/10/2025 22:18

I'd send one last, "This is not our responsibility, you need to deal with any issues as homeowners." Tell them you will not enter into any further correspondence and are now blocking their number(s). Some people need to grow up.

Viviennemary · 14/10/2025 22:18

They are idiots. Tell them to contact their solicitor about these issues. They are now nothing to do with you.

namechangedohmy · 14/10/2025 22:19

Maybe ask them for rent, they might just pay!

Beamur · 14/10/2025 22:21

Yep - direct back to solicitors and then block them.

Bluevelvetsofa · 14/10/2025 22:22

There is nothing you can do about noisy neighbours and parking.

Did you leave information about how the heating and hot water system works? Presumably, they should be able to adjust it to their needs.

There may be a leak, but if you didn’t know of a leak, they have to investigate their property.

Ignore any further messages.

Middlemarch123 · 14/10/2025 22:23

They’re bonkers, and haven’t yet realised that they need to sort stuff themselves. Not your circus and definitely not your monkeys! I’d just ignore them. I wouldn’t respond at all.

Hotflushesandchilblains · 14/10/2025 22:27

Dear buyers, I do hope that your settling in is going well and you have worked out your initial questions as I am not in a position to keep supporting you with this. You may find it helpful to familiarize yourself with the local council departments which help with environmental factors and for any other concerns, I suggest you take it up with your solicitor.

FWIW - as a first time buyer, it would never have crossed my mind to question people like this.

RogerR4bbit · 14/10/2025 22:27

I knew they’d be FTB from your first message, some people really don’t get the difference between owning your own home and renting.

Block their number, move on with your life and forget about them.

If anything comes to you via a solicitor, you can ask them to refer to their survey for more info. If they didn’t get one it’s entirely on them; it’s probably the biggest purchase of their lives and they didn’t check what they were buying first 🙄

TwinklyStork · 14/10/2025 22:33

Oh dear. I knew they’d be FTB the second I opened this.
I might send one final “You own the house now and you don’t seem to understand that this means you are responsible for all of this; I will not be entering into further correspondence” kind of email, then block.

LIZS · 14/10/2025 22:38

Presumably they rented before so could ask an agent to deal with similar problems. Suggest a final message sorry you are having teething problems, wish you well sorting it out. Then block/stop replying,

reversingdumptruckwithnotyreson · 14/10/2025 22:40

I’d just send them back a brief reply explaining why I won’t be extending communication any further and then proceed to blocking.

SpottyStrawberries · 14/10/2025 22:40

I think I'd want to have some sport with them and do something similar back to them.

Something like "There's a spider in the house, it's huge. Can you come and get rid of it ASAP".

Or "Where's the best Indian takeaway around here, do you know?"

Or "The toilet's not flushing, what should I do?"

SpottyStrawberries · 14/10/2025 22:41

And then if they query why you've asked them for these things, tell them that you thought you were mutually asking each other for help and advice.

SheilaFentiman · 14/10/2025 22:48

Don’t beat yourself up for giving details - it’s fairly normal for the odd (reasonable!) query and it is them taking the piss!

BatchCookBabe · 14/10/2025 22:55

AlexisP90 · 14/10/2025 22:15

Yes they were FTB and renting. I understand that but surely when going in to buying a house you realise you are responsible for all this?!

Seems very very silly to assume i was some how their landlord...

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