How many noise complaints is too many?

[Confusidaisy]

I've let out the flat I used to live in ever since I moved to another part of the country for work. Our tenants have been fab and we keep them for a long time.

Last year the long term tenants bought a house and moved out and someone from the council got in touch and asked about placing a vulnerable family in there. It sounded like they were on their uppers.

It was fine for a bit but I've now had three noise, mess and pet complaints from the other residents in the building in five months. No single, stand-out incident but general on-going nuisance. Tenancy is now up for renewal and I'm not sure what to do. I don't really want them to stay another year because the other residents sound miserable but I'm worried about what would happen to them.

My good friends have awful neighbours and it’s honestly ruined their life , the noise , the mess , the lack of giving a shit . They also smash around the house . My friend has nearly had a breakdown over it and has had time off work. The landlord did bugger all just took the money and is now not very liked in the neighbourhood .. this was my friends first home she saved for and she’s been resistant to report as they are so aggressive too

Three strikes and they’re out. I had a nightmare tenant (noise complaints started the first week in a fairly well insulated building). Luckily he only had a six months tenancy - I couldn’t wait to get rid of him.,

If one of the complaints about has been about mess (and it's genuine) I wonder what state your flat is in. Sadly the family maybe vulnerable and you've given them a chance, but if they're unable to live in a respectful manner to others, sadly they need to go.

Exactly that

You need to keep your neighbours on side
you owe these knob heads nothing, allowing their antisocial behaviour to continue won’t help them long term