Housing association contractor wants tenant to sign damage waiver.

[JenniferBooth]

A friend of mine has received a letter from the HA saying the kitchen is due to be renewed.
Part of the letter says this
"Kitchen appliances may be moved by our operatives as long as the disclaimer was signed at survey stage
And in bold

please note by signing this disclaimer you are agreeing that (company name) will not be held responsible for any damages whilst moving appliances

Ive googled and come across a couple of other cases. (one on the site that must not be named) and one that went to the ombudsman

This screams "we are not insured"
Surely they should have public liablilty insurance and CAR Friend cant move appliances on his own due to mobility issues
So this means elderly and/or disabled people are going to be more at risk of damage to their property. If they cant move their appliances and sign this disclaimer the contractors dont have to bother about being careful with the tenants property safe in the knowledge that it wont come back on them
It stinks!!!!

Of course it’s not a legally binding document, it’s just setting out their terms. The resident would still be free to sue them for the cost of their fridge. However, it still doesn’t relate to their insurance status

Asbestos check done yesterday. No problem
Kitchen surveyor due today.............no show. They claim they knocked at the door but he didnt hear them and also claim that they tried to call him and his phone wouldnt answer the call. They said this ON a phone call So THAT call was ok!! Friend has told me they should have pushed a card through the door but didnt. My reply to that was.............Yes cos he didnt turn up. He couldnt leave a note cos he wasnt there. A great start
No wonder ring doorbells are so popular.

Kitchen refit started last week. All going well. There has been the odd day where nothing has been done but then extra work has been done on other days.

Now..........electricians had to cut the power for three to four hours to redo the electrics. But when the power was switched back on the pre payment electric meter became blank. Friend has about three pounds left on there and has spent over a week trying to contact Eon but they are slow to respond. I told him he needs to contact the HA as well just to let them know what has happened.