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What point do you issue an ultimatum on a house purchase?

123 replies

Purplecarrots123 · 04/01/2025 18:39

Apologies in advance as my patience is wearing thin and this is a long saga….we offered on a house in July. We have still not exchanged and the trail of events is below, at what point do we make an ultimatum…..

Offered 5k off of the asking price in July. Was accepted. In early August they came back asking for more claiming another offer at asking price had come in despite it being off the market. We offered a little over the asking price to secure but did tell them no more so if the other party came back with more then we were out as there was a limit to what we were prepared to pay above asking price. They accepted our offer, we do wander if there was another offer….

We were told they wanted to move in October half term 2024, suited us, we powered on with conveyancing as between august and October with a small chain it would be squeaky but if everyone cracked on doable. We were also told initially they were very motivated to move. The truth couldn’t be further from that given we are still trundling….

Their solicitor failed to reply to ours for weeks. We then found out they had offered on a property with a chain with probate at the top. No issues but it stretched the timelines which we said we understood and kept with it based on the probate application had already been b submitted and was underway.

We then find out the top of the chain has collapsed and our vendors agree to break the chain. Confirmed in writing to our solicitor by theirs and also in writing to us by the agent.

4-5 weeks later after a lack of progress on their part we are then told we are now back in a chain as they have found somewhere. Discovered by what was written on legal forms, so our solicitor took it up with theirs as we had not been updated by anyone. we said understood them wanting to not do rented but again we wanted to keep moving and asked for reassurance the chain was closed to allow all to proceed.

We then had them refuse to make any effort to try complete before Christmas and were told by their estate agent in October to not push and tell our solicitor to go slow and not put any pressure on theirs as they didn’t want to complete before Christmas as it was too “distressing” for them. Realistically I think we could have done and our solicitor said a pre Christmas completion was perfectly doable.

We have since been dealing with them dragging their heels, withholding forms, forms filled in incorrectly, refusing a viewing (I wanted to see it again when the fixtures form came through as they asked for money for stuff and I couldn’t remember July tbh!) delaying again by coming back post fixtures and fittings agreement asking for more money for stuff like a bog standard ding dong doorbell and if we don’t pay for it or buy them a new one to take with them they’ll take it with them, give me strength (it’s not a ring doorbell before anyone asks 🤣).

Its now January, almost 7 months since our first offer was accepted - our solicitor has done everything she needs to on the sale of our flat and purchase of this house. We have not exchanged and no date set for exchange or completion and out solicitor is continuously pushing the rest of the chain for dates. At what point might we push to say exchange or we back out? I’m so utterly tired of being messed around, I feel like we have been patient and accommodating but I worry timings may just drag on and I can see a world where we lose our buyer too.

OP posts:
NotThisOldChestnutAgain · 27/01/2025 20:59

It's surely not that unusual for the parties in a chain to agree a time by which they aim to complete and when keys will be available?
That's what's happened when I've moved house, also happened recently when my son moved, they needed to set a time because their removal company would have charged more if they'd had to spend more hours hanging around waiting to unload at the new house.

Teado · 27/01/2025 22:24

There was a story on here once about a family sitting in deckchairs eating their lunch when the buyer (the OP) arrived.

Hopefully in your case OP they’ll want to make it as easy as possible on their children, so will avoid creating problems and bad-feeling on the day. 🤞

Purplecarrots123 · 28/01/2025 08:56

Teado · 27/01/2025 22:24

There was a story on here once about a family sitting in deckchairs eating their lunch when the buyer (the OP) arrived.

Hopefully in your case OP they’ll want to make it as easy as possible on their children, so will avoid creating problems and bad-feeling on the day. 🤞

Hearing these stories and the one about the family who were sitting down to dinner and not packed makes me feel marginally better and it’s not just us who have come across Wombles in this process. Like you I genuinely hope for everyone’s sake they are sensible on Friday. It’s simply all I ask that everyone acts with good grace and like decent people during the day.

OP posts:
HomeCountyHome · 28/01/2025 09:52

Wombles are tidy, neat and considerate - they also have experience of packing up their Burrows and moving, so I’m sure they can’t be at all like your wretched sellers…

Gekko21 · 28/01/2025 10:05

I do think that solicitors and estate agents could do more here to set expectations. I genuinely think some buyers / vendors are clueless about the process. They have no idea what is supposed to happen when or what their responsibilities are. Often this isn't explained very clearly and people are just expected to magically know what enquiries / searches / exchange / completion means. I find the idea that the vendor would be sitting down to dinner or lounging around on deckchairs in the garden post-completion utterly bizarre. However, I do wonder if some people just don't know this means they are meant to have moved out.

TaylorSwish · 28/01/2025 12:06

Teado · 27/01/2025 22:24

There was a story on here once about a family sitting in deckchairs eating their lunch when the buyer (the OP) arrived.

Hopefully in your case OP they’ll want to make it as easy as possible on their children, so will avoid creating problems and bad-feeling on the day. 🤞

I think that’s the one I remember. It’s was YEARS ago but I still had anxiety about it when I moved house recently!

Hoover2025 · 28/01/2025 14:58

Purplecarrots123 · 28/01/2025 08:56

Hearing these stories and the one about the family who were sitting down to dinner and not packed makes me feel marginally better and it’s not just us who have come across Wombles in this process. Like you I genuinely hope for everyone’s sake they are sensible on Friday. It’s simply all I ask that everyone acts with good grace and like decent people during the day.

I was so stressed at the time as they were essentially squatting but thankfully we had exchanged. So there was no going back.

We booked into a 4 star hotel and every meal and purchase was billed to them. We had a lot of nice meals 🤣 which I couldn’t actually eat because I was too stressed. But I ordered them all the same!

Also loss of earnings compensation for those days.

Plus all the usual contractual penalties, paying of our mortgage, additional solicitor fees, cleaning etc.

In hindsight was a very tidy sum we got and funded a new bathroom and quite a bit of initial decorating. So had a very nice silver lining.

Purplecarrots123 · 28/01/2025 15:38

Gekko21 · 28/01/2025 10:05

I do think that solicitors and estate agents could do more here to set expectations. I genuinely think some buyers / vendors are clueless about the process. They have no idea what is supposed to happen when or what their responsibilities are. Often this isn't explained very clearly and people are just expected to magically know what enquiries / searches / exchange / completion means. I find the idea that the vendor would be sitting down to dinner or lounging around on deckchairs in the garden post-completion utterly bizarre. However, I do wonder if some people just don't know this means they are meant to have moved out.

I do agree - we have been proactive and asked our solicitor (but had to ask). We know we need to be vacated from our property by 1pm with all our possessions, therefore we have organised everything around that, removals coming at 9, get that all loaded and then I will do the final cleaning bits (I actually plan to be vacated by 11am to midday to give some slack). I will leave it spotless and this week have had professional cleaners in to do stuff like ovens, showers etc so it is left beautifully - guidance not given but I am a leave as you wish to find type person, out of sheer respect and courtesy.

But unless I had asked, I would have been taking an educated guess or googling.

OP posts:
Purplecarrots123 · 28/01/2025 15:39

Hoover2025 · 28/01/2025 14:58

I was so stressed at the time as they were essentially squatting but thankfully we had exchanged. So there was no going back.

We booked into a 4 star hotel and every meal and purchase was billed to them. We had a lot of nice meals 🤣 which I couldn’t actually eat because I was too stressed. But I ordered them all the same!

Also loss of earnings compensation for those days.

Plus all the usual contractual penalties, paying of our mortgage, additional solicitor fees, cleaning etc.

In hindsight was a very tidy sum we got and funded a new bathroom and quite a bit of initial decorating. So had a very nice silver lining.

Build A Bear Calculator GIF by Build-A-Bear Workshop

In the event this happens, I shall be getting the calculator out and trying not to stress!!! I still think I'll slightly go into outer orbit though.....!

OP posts:
Gekko21 · 28/01/2025 16:12

Purplecarrots123 · 28/01/2025 15:38

I do agree - we have been proactive and asked our solicitor (but had to ask). We know we need to be vacated from our property by 1pm with all our possessions, therefore we have organised everything around that, removals coming at 9, get that all loaded and then I will do the final cleaning bits (I actually plan to be vacated by 11am to midday to give some slack). I will leave it spotless and this week have had professional cleaners in to do stuff like ovens, showers etc so it is left beautifully - guidance not given but I am a leave as you wish to find type person, out of sheer respect and courtesy.

But unless I had asked, I would have been taking an educated guess or googling.

Yeah, we had our oven done too thinking we were going to exchange and then we hit a roadblock. Will probably end up having to get the guy out again by the time we actually move 🙄. Sounds like you are very organised. As another highly organised person, I find it hard accepting that not everyone is like that 😂.

ThirdStorm · 31/01/2025 08:56

@Purplecarrots123 Wishing you a smooth completion and move today!

Undrugged · 31/01/2025 11:59

I’m very invested now! Hope it goes/ went well today.

Sounds like a divorce or debt motivated sale by your vendors …

immoreexcitedthanthekids · 31/01/2025 13:19

I too am hoping it went well but have visions of OP and her dh turning up to a family that hasn't even packed, let alone cleaned!

Pieandchips999 · 31/01/2025 16:08

...all of Mumsnet waiting for the outcome of the saga

FridayForever · 31/01/2025 16:19

Another one eager for an update!

vikingnorthutsiresouthutsire · 31/01/2025 17:05

On tenterhooks as to whether they pull out!
Our lovely neighbours had a bit of a similar nightmare with the (insane) old neighbours, to the extent that on completion day the wife was screaming and wailing in the driveway that she didn't want to leave! They had a locksmith there smartish, as they were afraid she'd try and come back!

JimHalpertsWife · 31/01/2025 17:13

Ong how stressful!!!

Purplecarrots123 · 31/01/2025 19:53

Drumroll……we are in. Absolutely shattered and exhausted. They were partially packed and we had to sit and watch them load their vans and then they shut the door to “clean” for a long time. They then walked out on to the drive weeping and proceeded to stand at the end of the driveway weeping some more, was very awkward. DH text me from his car saying he was threatening to pip the horn and drive on to the drive to shift them! He gave them another 3 mins and did just that!

They then drove round past the house twice while we were unloading. They said to us how they loved the house and were sure to be back to “visit it” as they have friends locally. I will be booking someone to change the locks, mucho pronto!

What cleaning they did is beyond me and it’s in a state. It’s bloody filthy, a ton of household food waste and bin waste in the garage (plus old internal doors, paints and all sorts of other rubbish) in addition to full bins outside, large nails screwed directly into the walls everywhere and then literally yanked out, holes in the ceiling from lights being ripped off, food on the kitchen floor, hair in the plug holes, grim showers with slimy tiles….I could go on. But we are in!

We had completed on our sale at 10.30am and we were out by 11.30am having cleaned from top to bottom. The removal chaps commented on how organised we were! We even had our buyer send an email via the estate agents to say thank you for leaving it so clean and looking new and thank you for the wine and card we left them. We had to wait until 4pm to get in here after the goodbye ceremony both in the house and on the drive had taken place.

im now going to face plant a pizza and some alcohol. And ignore the boxes dumped everywhere! The saga is over and it didn’t end quietly or quickly, it was never going to I don’t think!

OP posts:
BasilParsley · 31/01/2025 20:06

Oh, huge, big, enveloping hugs... At least you are in. Enjoy the pizza and booze and just chill tonight. You can start the Real Work tomoz xxx

Gekko21 · 31/01/2025 20:34

Wow, mental story. I feel like it had to end that way though given the preamble. Congratulations on making it and enjoy your pizza!

Undrugged · 31/01/2025 22:28

Oh man, @Purplecarrots123 , you’re in. They loved that house for a reason. The mess can be sorted for a few hundred quid - please after everything you’ve been through, just pay someone to come in and sort it out, it’ll be money very well spent. Hopefully you will never have to move again. Enjoy your new home.

fashionqueen0123 · 01/02/2025 09:16

Omg! You’d think if they loved the house they would have cleaned it! I dread to think what it was like before?? Laughing at beeping them off the drive!

vikingnorthutsiresouthutsire · 01/02/2025 18:08

@Purplecarrots123 That sounds so like our old neighbours, down to the weeping in the driveway, still packing up when lovely new neighbours arrived and the filthy house left behind for them, as well as a garage and cellar stuffed full of their hoarded junk.
Good luck in your new home!

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