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windows have no FENSA certificate - Building control fines?

128 replies

NeedAdvicePlzz · 25/05/2024 20:41

Hi all
I had an offer accepted on a house and the vendor confirmed (via the EA) that the windows were installed in 2018 and FENSA certified. I looked up the property's FENSA certificates on the site today but It doesn't show the property has any FENSA certificates.

The site also says if the installation of windows and doors aren't registered with FENA within 2 years, then the certificate is no longer valid (I'm assuming a paper certificate?). Apparently, this means that they are deemed unsafe unless checked by the council's Building Control inspect them and issue a certificate themselves (at the home owner's expense).

Since it was several years ago now, can Building Control still inspect the installation of is it too late. If it's too late, will they impose a fine and force the windows to be removed?

Just to share: I will not get indemnity insurance for this. I don't want to inherit building safety and regulation problems from the previous owner.

I have created this thread to see if anyone has any experience of this. Thank you

OP posts:
toomanytonotice · 25/05/2024 21:26

Why do you think the windows are unsafe? Has the vendor said?

i bought a house with no fensa certification. Just got indemnity. The only reason they weren’t signed off is because they had no vents- the owner didn’t like them.

i could have had the vents retrofitted, or asked for money off for new windows. But I added that the noise reduction seemed significant, so went for the indemnity.

LittleBearPad · 25/05/2024 21:27

You seem to be taking this quite hard. Get the indemnity. Do they look like they are about to fall out?

BeckyWithTheGoodHair010101 · 25/05/2024 21:29

We had our windows replaced and they are certass registered. Check there. It's not a big deal anyway just get indemnity insurance. I think you're massively over dramatising this.

toomanytonotice · 25/05/2024 21:31

NeedAdvicePlzz · 25/05/2024 21:25

I've been looking for a property for 7 months and a couple have fallen through with money lost.

Why have the others fallen through?

when you’re buying a house things can look really bad. Like I said I bought one house with no fensa. It was fine. I bought another which said the roof needed replacing- looking at the roof and the age of neighbours I went ahead. Lived there 20 years and the roof never fell off. Another with something else that seemed serious. None of it was.

AutumnBride · 25/05/2024 21:32

I only had a certificate for one window when I sold last year and the property I bought didn't have any, wasn't an issue at all.

zerored · 25/05/2024 21:33

Agree with pp, some installers register with Certass as opposed to Fensa so I would check this before ruling the house out completely.

sosolonglondon · 25/05/2024 21:34

Not something that I personally would be concerned about. I’d just get the indemnity. As long as they look in reasonable condition I wouldn’t care. They won’t be unsafe.

mitogoshi · 25/05/2024 21:38

I should also add I was missing a few other certificates when I sold, not because any of the work was substandard, but because my documentation filing system sucks (aka I had recycled themBlush) I also realised I hadn't got bc final sign off, that took 4 weeks

GivePeaceAChance · 25/05/2024 21:39

Yes.
Give building control a ring, local one. ie an approved inspector.
They will have a walk around charge you £a few hundred and issue a certificate.

We had to put film on a few of ours, literally a window stick on film.
They will come out quickly if you’re in a rush.

No fine.
No slapped wrists.
Its not unusual.

OhFensa · 25/05/2024 21:39

I'm selling my house. My back door (glazed) was installed by a FENSA company but they didn't register it, and I didn't realise replacing a door was FENSA business (even though it's obvious in retrospect as it's a glazed door). It doesn't have vents so maybe it isn't FENSA compliant, although it is secure, double glazed, and reinforced. I hope my buyers are happy with an indemnity because if I had to remove it and replace with a solid door the kitchen would be really dark.

If you've pulled out of several sales already, maybe you're overthinking too many things, or just need to focus on new builds?

GivePeaceAChance · 25/05/2024 21:41

GivePeaceAChance · 25/05/2024 21:39

Yes.
Give building control a ring, local one. ie an approved inspector.
They will have a walk around charge you £a few hundred and issue a certificate.

We had to put film on a few of ours, literally a window stick on film.
They will come out quickly if you’re in a rush.

No fine.
No slapped wrists.
Its not unusual.

Ps. The film was because we couldn’t prove the high level glass was safety glass.

schloss · 25/05/2024 21:42

In the nicest possible way OP you are being OTT about this. If you are really worried about how "unsafe" the windows are, pay to get an indpendant person to inspect them.

You can insist on a piece of A4 paper with a FENSA stamp on it, but that will tell you nothing as to if the windows are safe or unsafe, as they were installed in 2018.

I think you will find they are 100% safe.

You have 4 options:

Pull out.
Accept an indemity policy, which the vendor will purchase and you can then use this when you sell
Get the windows inspected to show they are safe
Proceed as is without an idemnity or certificate.

Make a decision and then move on.

fromtheshires · 25/05/2024 21:43

NeedAdvicePlzz · 25/05/2024 20:48

@BurbageBrook thanks for this. it;s not the cost of the insurance, but more about the windows being unsafe. it makes me feel like the house is unsafe and I'm inheriting someone else's problems

Buy a new build then if you don't want to inherit problems. Old houses aren't perfect!

Windows just because they have no certificate don't make them unsafe.

This sub-forum gets sillier and sillier every day

BurbageBrook · 25/05/2024 21:44

Honestly OP your windows are not going to explode on you. This is a really common issue where companies don't register the windows correctly. Chill out and just accept the indemnity policy.

EllieQ · 25/05/2024 21:46

NeedAdvicePlzz · 25/05/2024 20:47

@EllieQ thanks for sharing. I personally do not want to sort this as the new homeowner as I have no idea how Building Control will check it -they may even deem it unsafe. I feel worried about this.

May I ask how long it too for building control to come out to check the installation though? And did you get indemnity insurance? It all feels quite risky and I'm feeling a bit down now :(

I can’t actually remember if we got indemnity insurance. I think we got the building control inspector out within a couple of weeks - the windows looked undamaged, and all they did was have a look at them, check the openings and the seals around the windows, and said they were fine. Really easy to get sorted.

Scooby2024 · 25/05/2024 21:47

You couldn't get an indemnity now anyways nor can the sellers for anyone else as the council is aware of it now as you called.

are you sure they are FENSA and not CERTASS. We had some of both.

OfDragonsDeep · 25/05/2024 21:50

How many times have you heard of someone’s windows falling out?

schloss · 25/05/2024 21:51

Scooby2024 · 25/05/2024 21:47

You couldn't get an indemnity now anyways nor can the sellers for anyone else as the council is aware of it now as you called.

are you sure they are FENSA and not CERTASS. We had some of both.

I missed that, but having reread the thread - an indemnity is now not possible. I can imagine OP, it may not be you withdrawing from the sale, more your vendor possibly withdrawing from selling the property to you, if you are going to get so concerned about such issues.

It has been suggested, you need to buy a new build. It will not be as solidly built as most of the older stock of houses, but you will get a nice file of ticked box certificates.

fromtheshires · 25/05/2024 21:52

NeedAdvicePlzz · 25/05/2024 21:10

@mitogoshi thanks for your comment. no, it was not part of any major work. it was a just the window installations alone. I had asked the vendor about FENSA certificates before making an offer, they said they had them. i am actually really annoyed and upset now. i just didn;t know until today that there is a website to check.

it sucks that your installer went bust.

I would only be happy if Building Control signed them off, but I anticipate the vendor will not want to do that. I don't know why. Personally, I would, but I just get a "can't be bothered vibe" from a lot of sellers today :( (sorry to generalise, I'm just in a poor mood now)

I think it's more buyers being too picky to be honest. These types of issues have existed forever when buying properties hence indemnity policies. It's a lot of money, it always has been when buying houses and quite frankly you are being ridiculous in your comments.

I had a viewer look at my house and pointed out a slab had sunk in one corner, there was a bit of 'messy cement' a few scuffs on some paint and other non issues. The estate agent told them to look at a new build as they wanted a new build but to pay a cheaper and reasonable price as they pissed them off that much with them picking fault.

QueenCamilla · 25/05/2024 21:56

To put things in perspective OP:
I bought a house without a survey and the first time I saw my purchase was the day I got the keys.
Some windows ARE about to fall out (wood and also UPVC ones).
The boiler hasn't been serviced for years.
The wiring is not up to code.
The wood burner has no paperwork and doesn't look professionally installed.
That's ⬆️ only the missing paperwork. There's structural issues, dry rot and all sorts on top of that.

Literally NO ONE cares. I've had people from building regs, planning and council here.

It's my house now (and there was lots of other interest) and it's my privilege to sort this mess out.
A plastic window missing a certificate seems on the twee end of problems... And definitely not a good enough reason to pass on a house.

maximist · 25/05/2024 21:57

I had a garage conversion which needed building regs about seven years ago. My builder installed the upvc double glazed windows himself, and I never saw a certificate (I've known him a long time and trusted that he sourced decent windows). The building regs people didn't ask for anything regarding the windows, they just wanted to see the gas and electric certs, and happily signed the job off.

GardenGnomad · 25/05/2024 22:00

@NeedAdvicePlzz you contacted the council. So now the seller cannot offer indemnity to you or anyone else.

Bluebell247 · 25/05/2024 22:01

Some of our windows are 400 years old, some are 250 years old and some are 100. None would meet current building regs or even come close. Even if the windows in this house weren't compliant (which I bet they are) it doesn't mean they are unsafe.

It sounds as though you're struggling mentally and have fixated on this as being more of an issue than it really it.

Unless you're buying a new build (and even then) houses are not perfect.

My first house, the survey made out the roof was about to collapse. It was fine and we lived there 8 years without needing to fix it.

Focus on your mental health, not the windows.

GivePeaceAChance · 25/05/2024 22:07

maximist · 25/05/2024 21:57

I had a garage conversion which needed building regs about seven years ago. My builder installed the upvc double glazed windows himself, and I never saw a certificate (I've known him a long time and trusted that he sourced decent windows). The building regs people didn't ask for anything regarding the windows, they just wanted to see the gas and electric certs, and happily signed the job off.

Yes but Fensa certs are a standard request on solicitors questions

ie. Have any windows been installed since April 2004
answer….yes
please supply fensa certificate.

GivePeaceAChance · 25/05/2024 22:10

schloss · 25/05/2024 21:51

I missed that, but having reread the thread - an indemnity is now not possible. I can imagine OP, it may not be you withdrawing from the sale, more your vendor possibly withdrawing from selling the property to you, if you are going to get so concerned about such issues.

It has been suggested, you need to buy a new build. It will not be as solidly built as most of the older stock of houses, but you will get a nice file of ticked box certificates.

My brother had 650 snagging issues with his new build.
Years to sort out and they even had to dig up the garden as someone forgot to connect up the sewer and it was seeping everywhere.
New very very rarely means perfect.

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