Is this a reasonable amount of damage after new windows?

[Cherrybloss0m]

Hi all,

had some windows fitted. Is this amount of damage to the plaster to be expected? The window fitter (part of a national company) said they would make it good, but is it likely I will have to have it replastered to make it look good? Sorry never had new windows before!

That looks right to me based on our windows being replaced

Ah ok, thank you - maybe I had unreasonable expectations! Will a replaster be needed do you think or can window fitters ‘make good’?

I wouldn't be happy with that. I've had windows replaced in two houses and never had that mess.

Mine have always put a trim on afterwards.

No, not normal

God, no. There are lumps missing!

I've had all windows replaced and didn't have any of those issues.

There is a big hole to the bottom left!😧

To clarify the job isn’t finished! Did anyone have this part way through and it ended up ok? A little bit worried now!

No I wouldn’t accept that as a finished job . I’m finding it a little hard to enlarge the picture and not loose the details , but at worst I would expect the gaps to be properly filled , possibly expanding foam and trims at sides . Also the window sills don’t look evenly matched at the bottom left join to me either .

The windows are not level - look carefully - there are not level. Massive holes underneath and glue sealant all over the panes of glass. Absolutely not normal.

No and chase it up. A national company f*ucked bits of my house and I still resent it. They did a couple of bodge jobs and a couple of decent repairs and one hideous 'can't repair! Which I was too busy at the time to pursue.

Sorry cross post with your update , to be fair we had a fair amount of damage surrounding windows , especially if you are replacing the ones that came with the house originally. Do make sure they fill the gaps properly though and not just cover with trim , otherwise you will have noise issues from outside .

Arts those sills original or did they put those in?

The windows are wonky.

Oh dear, I’m getting a little worried now. The sills are original (wooden). The windows that were replaced were the original windows so circa 90 years old. What should they fill massive gaps like that with? Isn’t that a replaster job?

It’s a bay window, so I don’t think they are wonky; it’s the angle. However I could be wrong!

I mean it's fine that it looks like that now , assuming they're going to come and refill. Mine looked a bit of a mess but then I was left with bare plaster around the edge that was easy to paint

It's a bay? It doesn't look like one, it really does look wonky.

That said, this is really bad

Or is that the dodgy original sill?

Maybe a photo of the whole bay would show it better.

Yes it’s a bay. Updated picture; the angle may be wonky as I was lying on the bed.

Give them a chance to finish !? They’ve said they’ll make it right so let them

@Clymene absolutely could be the original wonky sill as this wasn’t part of their job to replace. @mrsbyers I’m not trying to pick fault, I just want to understand what is reasonable when they come to finish the job- we paid a lot as we went with one of the leading window fitters so want to make sure we know what to expect.