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Original poster

Seller charging extra for oven?

67 replies

Firsttimebuyer192 · 14/04/2023 13:39

When the property was advertised it said ‘The kitchen has a plethora of gorgeous features including a Rangemaster oven’

No other appliances were listed and thus we had taken this to assume the oven was included in the sale and the description did not say otherwise. Sellers are now asking if we want to buy the oven separately.

Are we naive in thinking it should have been included in the sale?

OP posts:
WishingMyLifeAway · 14/04/2023 16:03

I wouldn't use the word implied. I would say that you were surprised to be asked to pay extra for the oven as it is stated as included on the particulars and your offer was made with this in mind.

WestendVBroadway · 14/04/2023 16:15

This may be completely outing, but never mind. When we recently purchased a house the brochure stated large range cooker and space for large American fridge freezer. The list of fitting and fixtures said range was included. When we moved in the range was indeed left for us, as was the fridge freezer plus a lovely Welsh dresser in the dining room. We kept the dresser, but passed on fridge freezer and range to family. If it is included in brochure details I would assume it was included.

Original poster
Firsttimebuyer192 · 14/04/2023 16:21

@WishingMyLifeAway much better way of wording it - thank you!

OP posts:
Digimoor · 14/04/2023 16:37

You never get the fitting and fixtures form until after you offer is accepted.
This is just another stage of your purchase negotiation.

How much do they want for the cooker? How old is it? Is it still under guarantee?

How much will a new one cost? (including installation)
Would you have offered less money if you knew the cooker wasn't included?

caringcarer · 14/04/2023 16:44

I'd tell them no you thought from the EA advert it was included. It takes 4 strong people to remove them and a removal lorry so they might decide it's too much bother to take it and leave it anyway.

Zizz · 14/04/2023 16:45

Under guarantee is surely irrelevant as it would only apply to the original purchaser of the cooker.

FlounderingFruitcake · 14/04/2023 16:50

It was included in the particulars so should definitely be included with the sale. Go back to the EA because it’s their cock up.

Also, rangemasters are often niche sizes so little chance it’ll fit in their new kitchen and the cost of a gas engineer to disconnect it will barely cover the second hand sale value. I’ve called a sellers bluff before and low and behold, we got the oven.

aibuaibuaibu · 14/04/2023 17:07

Firsttimebuyer192 · 14/04/2023 15:54

Thanks all! Definitely seems to be a divided opinion!

Tricky thing is that the description explicitly mentioned it but we didn’t get the fittings and fixtures form until after the offer was accepted. Will speak to the EA and explain that based on the wording of the advert, it seemed to imply it was included and go from there.

It doesn't matter,

The advert online is an advert for the house. It's implied it's included. You based your offer on this available knowledge.

The EA knows this.

aibuaibuaibu · 14/04/2023 17:07

People that don't go to the Property Ombudsman are why we get fucked over by EA.

myvinted · 14/04/2023 17:47

Why would you want other peoples curtains

I remember when my mum and dad were selling our house that the buyers were very insistent on the curtains staying.

My sellers left me all sorts when they moved - curtains, a huge wardrobe, bar stools, fridge freezer, and two beautiful light fittings. They took one other light fitting with them, but even offered to have their electrician fit mine as he took theirs down.

I think if I'm ever to move again, I must be due the vendors from hell!

I hope you get this sorted, OP.

Easterbunnywashere · 14/04/2023 17:52

I have often specified what I want included in my offer. Once I even included the ride-on mower and got it! I would never depend on an estate agent's description as they are often completely wrong on kitchen fittings etc.

Lizzt2007 · 14/04/2023 18:05

With that specific wording the cooker is being sold as a feature of the kitchen. Someone has screwed up and it's not you op!

EstherHazy · 14/04/2023 18:13

Yes the EA has messed up here and that's your first recourse - it's specifically mentioned as part of the sale. At the very least it's a negotiating position. Keep us updated please, I'd be really interested what happens!

One of the worst houses I saw advertised a kitchen with 'all integrated appliances included'. Well, the oven & hob, fridge, microwave and washing machine were all entirely freestanding (half of them in the bathroom!) so all that what was left as 'integrated' was a nasty old sink. It's appalling the lack of care they put into these things for the money they charge the sellers!

StackBlocks · 14/04/2023 18:35

We sold our rangemaster separately when we sold our last house. It was not listed in the advert however would have been visible in the pictures. I specifically mentioned that it was not included when I did the viewings due to it being almost brand new, but that I would suggest a fair price. Nobody seemed to have a problem with that. When I’ve looked at houses myself I’ve always gone by the upside down house rule - so if the house was turned upside down, if it would fall out then assume it is not included. Ovens are a bit of a grey area I think though so they ought to have clarified.

TinaTotal · 14/04/2023 18:59

I wanted to keep my Rangemaster when we moved last year but DP said I was being mental. (I was like it cost 3k I'm taking it 😂) in the end our buyers offered the asking price on the understanding we left it. In hindsight it would have been a nightmare to remove.

TizerorFizz · 14/04/2023 19:59

@Firsttimebuyer192 Say yes if you like the cooker. Offer £50. They probably won’t take it. Get a better cooker after you reduce your offer on the house.

TheWorldisGoingMad · 14/04/2023 20:30

Firsttimebuyer192 · 14/04/2023 14:23

It said ‘TBC’ regarding if it was to be included or excluded (received the form after offer accepted) and then received an email asking if we wanted to buy.

Totally expected all of the fridge/freezer/washing machine and dishwasher to not be included but given the description explicitly mentioned the oven, we thought this was included.

It would be right to assume it would be included if it was mentioned. Otherwise, there was NO reason to mention it in the listing. It makes no sense whatsoever, to make a selling statement about it, if it wasn't part of the sale. I would definitely challenge that, and see about reducing your offer accordingly if it was a main factor in you saying yes. Imagine this is for a shed or sunroom in the garden. They list it as a selling point but then you find it's not there when you move in???

CellophaneFlower · 14/04/2023 20:41

When I sold my dad's house the agent specifically told me NOT to include the white goods as we could use them for bargaining power later. When they sent the preview of the listing, they were included. I queried and they were removed before it went live. The buyers later queried as were told they were included 🙄 EA's will say whatever to whoever to keep them on side. I do agree they should be held accountable.

tenbob · 14/04/2023 20:51

aibuaibuaibu · 14/04/2023 17:07

It doesn't matter,

The advert online is an advert for the house. It's implied it's included. You based your offer on this available knowledge.

The EA knows this.

Show quote history

Surely the estate agent listing is just an invitation to treat, and only becomes an offer once you start doing the fixtures and fittings etc?

qpmz · 14/04/2023 21:07

Blanketunderstars · 14/04/2023 14:57

I reckon call their bluff and say you don’t want it… they then have to go to the expense of removing a rangenaster or organising the sale of it. Ultimately you could get a much better deal elsewhere or they may just decide it’s not worth the hassle and leave it.

I'd do this too!

LindorDoubleChoc · 14/04/2023 21:12

There is something called the Property Misdescriptions Act (maybe a pp has mentioned this?) which covers this sort of thing.

If the cooker is mentioned on the particulars (the adverts) then it is included in the sale. If the EAs have fucked up they need to put it right.

CellophaneFlower · 14/04/2023 21:20

tenbob · 14/04/2023 20:51

Surely the estate agent listing is just an invitation to treat, and only becomes an offer once you start doing the fixtures and fittings etc?

Show quote history

How far can they go with this to tempt you in then? Can they add an extra room to the floor plan? Put a little red line around the next door neighbour's garden too and say that's included?

Mildura · 14/04/2023 21:35

LindorDoubleChoc · 14/04/2023 21:12

There is something called the Property Misdescriptions Act (maybe a pp has mentioned this?) which covers this sort of thing.

If the cooker is mentioned on the particulars (the adverts) then it is included in the sale. If the EAs have fucked up they need to put it right.

The Property Misdescriptions Act has been replaced by the Consumer Protection Regulations, which covers a whole load of things including estate agency. But essentially covers the same sort of stuff.

what should have happened is that the EA sends a draft of the property details and advertising text to the seller to approve, and really ought to get their agreement in writing they’re happy with the wording and it describes everything accurately, to the best of everyone’s knowledge.

So, it could be the agent has messed up. It could be the seller has made a mistake or is trying it on.

Contact the agent to explain there is a discrepancy between the property advert and the f & f form and go from there. It might be easily resolved.

Furries · 15/04/2023 00:35

I generally gloss over EA descriptions. If looking at a property, I try to see it like I would re insurance. If it’s bolted down/fitted, it’s included. If it’s free-standing then I’d ask if it’s included. So I’d never assume re a freestanding oven.

mummabubs · 15/04/2023 00:58

My parents bought a house kast year. Rightmove listing specified the type of greenhouse that was in the garden. Vendor (utter cf in many ways) then tried to sell the greenhouse to my parents separately for £1000. Estate Agents had to tell the vendor he couldn't do this as the greenhouse had been listed in the advert... So I'd definitely challenge your seller /agent on this OP!