Hi @Nikkiwick - how exciting for you!!!! I remember the start of the project and it was just exhilarating waiting to get started! Who do you have in mind to use at the moment? Obvs please don't feel obliged to divulge if you'd rather not! Also, whereabouts are you in the country - anywhere near Gloucestershire?
One thing to bear in mind (which you probably already know, but just in case not....) - each modular company does their construction in different ways. Some of them do everything in a factory and then winch the completed structure into position with a crane, before tying it onto your property. Others build it onsite (like OffPOD).
I was exactly like you, really stressing over who to use. I spent hours agonising over it! But I have to say I'm really pleased with the final result. Our extension feels solid, and you'd never guess that it's a modular build.
I haven't worried about the warranty at all though, tbh. These are built to last and aren't subject to the same kinds of problems as a traditional build. Metal is extremely durable, and they are so well-insulated too. I've heard uncomplimentary things about metal-framed houses but my extension feels just like a regular build.
Things weren't perfect with OffPOD, but that was more to do with them dragging their feet about finishing off the last few bits and pieces and rectifying the snag list. There wasn't any quibbles about them doing it, but they were just incredibly slow. I think what happened was that due to the bad weather they fell behind schedule, and then because the majority of the work had been done they were struggling to fit us in to come back and do the last few bits. Their lead engineer also snapped his achilles and was in a plaster cast. So I would say in all honesty that the service standards really tailed off, but I think that's because they've gotten so busy, they're now stretched too thinly. I was really quite annoyed at times because it was sold to us as a fast build - and it was initially, but the last few bits and pieces (mainly on the annexe) took literally MONTHS to get done and the communication was shit at times. But in terms of the quality of the work, I have no issues. The quality of the build on our extension has been complimented several times by traditional builders and other tradesmen. An electrician and our chimney guy both asked us how much we paid for it, and who did it because they loved how light and airy it feels.
I'm going to be at the house tomorrow - is there anything you wanted to ask about specifically? Or was there anything you wanted a closer look at? I can take photos or videos of any element if it would help? I've spoken to quite a few MNers on the phone now who DM'ed me so if there's anything I can do to help, please just ask! I know when I was looking there were so few example of modular builds out there, and virtually no testimonials, it felt like a huge risk - but I am very happy with the decision I made.
As @MidtoLon suggests please do feel free to upload your own photos, or link to your own thread, whatever you prefer! I put this out there because there's just so little info for folks about modular builds so I think the more we can share, the better!
@MidtoLon, sorry just seen your comment re your DD and SIL - not all modular extensions are suitable for double storey so they would have to check this with the company they wanted to use. But it definitely can be done. The only downside of the modular build is that it's much harder to change the position of doors and windows in the future, but in reality, how often does anyone do that?! I would plump for a modular build if I had to do it again. It's not just the speed and the price, the end result is better, especially for energy efficiency and when screws are used, the build process is much more eco-friendly. Happy to answer any questions for your DD and SIL if it would help!