We're due to complete on Friday after an arduous 6-month process with no chain and buying an empty property. Our solicitors were great at first, then the woman dealing with our purchase was furloughed. From there, it was only the senior partners of the firm actually working and they continued to take on new business, despite not having enough staff to cope with their initial workload. .
At one stage, it was taking an average of two weeks to get them to respond to phone calls and emails. This was all despite being informed that, of their list of priorities, our case rated as a no. 3.
Being faced with deathly silence from your legal representatives when trying to purchase a house is unnerving!
I ended up sending a pointed email saying that telling us we rank third in a list of eight priorities, then ignoring all communication for a fortnight at a time didn't fill me with confidence that we'd hit our completion date.
I'd give our initial conveyancer a great review, but the constant lack of communication from the senior partners - not even simply to say 'No news, but we're chasing the other side', has caused me needless stress and anxiety.
Fingers crossed, it's all still on for this Friday.