I read this thread last night and pondered contributing but held back and as it is still active am pondering again.
My experience of dc first primary school has been, I have come to believe, fairly unique (thankfully). I have really strong opinions based on what I have been through and seen and am still, in one respect, seeing although dc are no longer there. I cannot comment further re specifics (you have no idea how infuriating this is!) as the case is with the GTC and this will be the case until July/September - so sorry.
Parents are quick to criticise individual teachers, the front line staff so to speak, whilst ignoring to a degree the role of the headteachers and the governing body. Herein lies the problem imo. I believe that it could be possible that the school governing body is far more responsible for problems within schools than they are given credit for. How many parents think that the LA is responsible for the recruitment of heads, deputies and teachers? Responsible for their salaries/annual reviews, school budgets and so on. I bet you a substantially larger percentage of parents believe the LA makes the decisions than those who know (or even care) about the school GB. The GB (generally well meaning volunteers and often pillars of the local community and sometimes very crucially very good friends of the ht - look at the recent case of the sacked/reinstated dinner lady) when it works, I have been told, works really well but is also open to dramatic failure.
My understanding is that a vast majority of teachers do their job with the ultimate aim of making a difference to a childs life, they have the childs best interests at heart and want to achieve the best for the kids in their class. What if though, the teachers have no guidance, no leadership, it's kind of a 'free for all' iyswim? What if this is a teachers first experience of teaching so knows no better? What if just one or two of the GB liase with the head and the rest attend meetings but are never given any responsibilities or indeed don't even know that salary reviews eg. are undertaken by the GB, by themselves?
The education of all of the children attending that school as a consequence suffers. A parent realises intuitively that things are not right and question and probe and attend meetings and complain and meet the ht and chair of gb and then at their wits end, leave the school and forget about the experience as their child is now achieving and happy in their new school. A cycle. It starts again, another parent, same old same old. And all of the time, the Chair of GB and the ht remain solid in their resolve not to involve anyone outside the 'circle'.
I am not in education. I believe firmly that it is all about good leadership. Obviously, you would think, this goes without question. I also believe that a good gb can make one hell of a difference in reshaping a school with problems. No doubt there are 'bad' teachers out there but of those that are good, many are brilliant and many more could be brilliant with more effective leadership.
There, said it now!