'Why were the polls so wrong?'
Political correctness.
"It is likely that a significant section of the electorate told polling organisations what they believed they wanted to hear. Since people know that certain sentiments are stigmatised today, what they communicate to pollsters is not always their genuine view. A significant proportion of the opinion communicated to pollsters is influenced by a pressure to provide the ‘right responses’. Many people do not want to be thought of as ‘bigots’, or even just as old-fashioned, and in part they experience a demand for their opinions as a pressure to conform.
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The pressure to conform and the fear of social isolation can lead to what the German social scientist Elisabeth Noelle-Neumann identified in 1974 as a ‘spiral of silence’. According to this theory, people’s assessment of the opinions held by the majority influences and modifies the way they express their own views. Some individuals feel anxious about expressing sentiments that differ from the consensus outlook, as expressed in the political and media realm, and it is thought that, ‘prompted by a “fear of social isolation”’, some are ‘less likely to express their own viewpoint when they believe their opinions and ideas are in the minority’. Typically, the fear of negative social sanctions influences the way people express attitudes about numerous morally charged ‘threats’, such as foreigners, crime or terrorism.
Of course, in virtually every social setting there is always an element of self-censorship. But in contemporary Britain, the all-too-understandable impulse to conform is continually reinforced by the message ‘You can’t say that!’. Regrettably, the only time these insecure voices feel confident enough to express their true opinions is in the secrecy of the polling booth. This is why, from time to time, a seemingly predictable election campaign can result in a surprising outcome.
Sadly, significant sections of the political and cultural establishment would rather that the people always felt that ‘We are not allowed to say that’. This is the 21st-century version of the old oligarchical ideal, ‘Know your place’. Which is why fighting for a culture of tolerance and open debate, and above all for freedom of speech, is so important today."
www.spiked-online.com/newsite/article/why-the-opinion-polls-got-it-so-wrong/16965#.VVPfdaLbKic