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Original poster

Are Halfords allowed to do this?

55 replies

nappyaddict · 18/01/2009 13:32

My mum has just come back with DS in a highback booster seat. DS is 2 lbs under the minimum weight for a highback booster seat. He is 9lbs off the maximum weight for his current seat so wasn't planning on changing him any time soon. Apparently they had to sign a form to say DS was 2 lbs too light for the seat and were then allowed to buy it and install it in the car.

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ladyjuliafish · 18/01/2009 13:34

Allowed to do what? Sell the seat or ask people to sign a form?

nancy75 · 18/01/2009 13:35

there is no law saying you cant sell a car seat, its not up to the shop to make the decision, its up to the person buying the seat. it sounds like they have actually been really good and have made sure your mum knows your son is small for the seat - if she decides to buy it anyway they are not going to turn away her money.

Original poster
nappyaddict · 18/01/2009 13:35

Sell the seat to someone who has a child not of the right weight.

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petrovia · 18/01/2009 13:36

They ought to imo, they're covering themselves because some stupid people will buy a seat against their advice, then take them to court for mis-selling or something.

Why do you feel it is a problem?

BreeVanDerCampLGJ · 18/01/2009 13:36

Don't be so silly, despite the best efforts of the Labour Party we have yet to totally turn into a nanny state.

MummyDoIt · 18/01/2009 13:36

I don't think you should be asking if Halfords are allowed to do this, more is your mum allowed to buy a seat that is unsuitable for your DS. Did she ask your permission first? I'd be furious with mine if she put my DS in a seat that was too big for him.

ladyjuliafish · 18/01/2009 13:36

I don't see why not. I got my high backed booster online.

petrovia · 18/01/2009 13:37

Oh I see sorry,

Yes I don't think they could really refuse to sell it to your Mum? Are you annoyed that she bought the wrong one or something?

NewAmazingBeginning · 18/01/2009 13:37

I think they were right to do it tbh.

Original poster
nappyaddict · 18/01/2009 13:38

No she didn't ask and I am furious. I could understand Halfords selling her the seat if she had told them she was buying it to use later on and then getting her to sign a form of some such but I am appalled that they let her bring DS home in it despite just telling her than he wasn't big enough for it.

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BreeVanDerCampLGJ · 18/01/2009 13:39

What was the assistant supposed to do stand in front of the car as she tried to drive off. ??

petrovia · 18/01/2009 13:39

Erm - it's her fault. You need to be angry with her, not them. They're not the police!! How would they stop her?

NewAmazingBeginning · 18/01/2009 13:39

That is unforgiveable.

runnyhabbit · 18/01/2009 13:40

I think Halfords did everything they possibly could tbh.

I would be directing my anger at mum

Original poster
nappyaddict · 18/01/2009 13:41

I think if you tell someone that a child isn't heavy enough for a seat but then sell them it and install it in their the car the message you are giving is that it doesn't really matter.

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nancy75 · 18/01/2009 13:41

its nothing to do with halfords, she could have gone in argos or somewhere and bought the same seat without mentioning the size of the child. halfords is a business, the idea of a business is to make money. they have told her your ds is too small for the chair, she bought it anyway, its not their problem.

ladyjuliafish · 18/01/2009 13:42

Why didn't she bring him home in the car seat he went in? People who work at Halfords don't really have the authority to stop people putting children in the wrong size car seat. It would be a police matter.

whitenoise · 18/01/2009 13:42

of course they are allowed to do it. People buy car seats when they are reduced in price before a child reaches the specified weight. They have done exactly the right thing getting you mum to sign the form, that way if there was to be an accident they are not implicated in anyway. Just because they have fitted teh seat doesn't mean he had to go IN the seat yet.

runnyhabbit · 18/01/2009 13:42

Maybe they got her to sign the disclaimer to make her think about what she was doing.

Twims · 18/01/2009 13:43

Halfords isn't at fault. YABU

petrovia · 18/01/2009 13:45

I imagine it was clear to them that despite their best efforts the lady did not consider it 'really mattered' and there was no way they were going to persuade her otherwise - she went through all the hoops, signing forms, everything - wow, I'd be quite cross about that tbh.

But why didn't she use the seat he was in already to bring him home?

Original poster
nappyaddict · 18/01/2009 13:45

I guess it's the fact that they knew she was going to put DS in it despite him not being the right weight.

If she had said oh we aren't actually going to use it yet, we just want to buy it now cos it's in the sale and want to get it fitted properly and they had done it, it wouldn't have bothered me that they had sold her the seat and installed it.

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Sidge · 18/01/2009 13:45

Why is it Halford's fault?

They are a shop. They sell things. Your mum wanted to buy a seat and IMO they went beyond the call of duty by questioning her and getting her to sign a form. But when it boils down to it they are in the business to make money and sell things.

I would be incensed with my mum if I were you.

runnyhabbit · 18/01/2009 13:45

they probably didn't think they were installing at the time, just showing her how it should be fitted.

BreeVanDerCampLGJ · 18/01/2009 13:46

The fault is not with Halford's the fault is with your Mother.

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