Dd1 (13) was given some ICT homework to do over the Christmas holidays. She finally sat down to do it the w/e before they returned (she went back on Weds 7th). It involved logging onto the school website and opening an email. For some reason an attachment wouldn't open properly- the school is operating on an older system than we have at home . I gave her the benefit of the doubt and wrote a note explaining why she hadn't done the homework. As it happens,she forgot the note but the teacher explained how to open the attachment and gave her & others until tomorrow to finish it.
I have asked her most nights (including yesterday) if she had any homework and the answer has been no. Tonight she has tried to do the ICT homework and still can't open it. She now expects me to write a note to bail her out. I am refusing because she has had extra time and could have used the PC's at school or at my parents' house (they have the same system as the school & my Dad's business is writing and installing computer programs). I think she needs to learn from this and take the consequences.