Hi everyone, I did post this earlier but had to remove as I accidentally included my daughters name but this is what happened
my daughter has had a mark on her back got to be since she was about 4 months old. I consulted my HV over it because I am definitely an over paranoid mum and I’m sure I convinced myself she had meningitis or something. HV assured me all was fine, it was either skin discolouration or pigmentation almost like a birth mark/mongolian blue spot.
I took her advice and didn’t worry, and the spot never disappeared so I assumed she was right. My sister attended this appointment with me and witnessed HV checking the spot.
Fast forward to Friday 3rd October, I noticed the mark was darker and this took my attention, I attended play group with my friends who also know about the mark and asked them if they think it’s darker, they agreed. I then rushed home and phoned the drs for an emergency appointment.
The drs advised they didn’t know what the spot was and the protocol is to contact social services and to go from there.
I have been put through hell since that day, I have not been allowed to be with my own daughter unsupervised, my mother is living with me, my mother has to even take my daughter to the toilet with her. As a mother who absolutely adores her daughter this is completely heart breaking for me.
I have followed all social services protocol and adhering to their care plan. But my issue is, we took my child to the hospital yesterday for their standard safeguarding procedures and checks,my child was put through the works of X-rays, CT’s, blood tests etc, as you can imagine this was traumatising for both me, her dad and my child herself.
During this appointment I showed the Dr dated photos of my child’s back and the mark there for months (I even proved to the dr that they were original photos)
They had to get in contact with the health visitor who saw the mark who I was hoping could put all of this to bed with her notes, only to find she didn’t make any note of it and apparantly can’t recall as it was so long ago.
This has now meant that because it is an ‘undertermined mark’
I am now under social services with a case worker and my life has been turned upside down. My mother has to supervise me until a decision is made, and this involves their legal team also.
I went to my health visitor for help, I went to the drs for help and I feel as though I have been completely let down by my health services.
I completely understand there are protocols to follow and I have absolutely no issue with that, but the fact that HV did not note this has led to this continuing, if she had noted something we would not be in this situation.
We love our daughter more than anything; she is a happy, healthy, well looked after, clever baby. The problem is my child’s custody and home life is now in danger because of the incompetencies of an NHS employee.
As a mother and a person, I did everything right by my child.
I asked a healthcare provider to look at it, I was told not to worry. I noticed a change, I went to the dr on an emergency appointment. I did everything right.
She’s our absolute world. I trusted the health service to help us and we have been severely let down.
sorry if this sounds a bit too formal this is basically copied from my complaint to the healthboard haha